TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Get er done! Taxes always stress me out but Turbox Tax makes it easy for any last minute filer like myself.
Date published: 2023-04-17
Rated 5 out of 5 by from simple and always easy I have used Turbo Tax for several years. It is always easy and simple even for complex situations such as other state income, selling and buying stocks, and retirement
Date published: 2023-04-17
Rated 3 out of 5 by from Expensive for State Even though I only made $543 in Kansas and don't have to pay anything, I still have to pay TurboTax $59 to file, in addition to the $59 for the state return in the state where I live. What a racket!
Date published: 2023-04-17
Rated 5 out of 5 by from Best self tax service . Have been filing on turbo since the last 6 years - very easy and convenient.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible experience I have never had a worst time using turbo tax. You shouldn’t charge me for the troubles i just went through. I couldn’t connect for any help any day i tried. I don’t even know if everything is correct.
Date published: 2023-04-17
Rated 5 out of 5 by from love using turbo tax fast and very easy to use. everything you need is truly there and you have help through the entire process.
Date published: 2023-04-17
Rated 3 out of 5 by from Cost should be based on simplicity of the return, I still find it cumbersome and expensive for someone with no deductions other than standard. I'm hoping the IRS creates a direct method of filing for people like myself. Filing taxes should not require a middle man such as Intuit. It should be optional for those who really need the advice.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is very helpful! Carolyn C. was very helpful, and was there for me step by step. She did not rush me and told me to take my time. I really appreciate it.
Date published: 2023-04-17
Rated 5 out of 5 by from Great customer service! I am an 8 year customer. I had an issue with my online filing. Spoke with a customer service rep and she was so patient with me. She was able to fix the issue and made me feel even more confident using Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to understand. Love Turbo Tax . I have been filed my Tax return every year with Turbo Tax.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1666
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Get er done! Taxes always stress me out but Turbox Tax makes it easy for any last minute filer like myself.
Date published: 2023-04-17
Rated 5 out of 5 by from simple and always easy I have used Turbo Tax for several years. It is always easy and simple even for complex situations such as other state income, selling and buying stocks, and retirement
Date published: 2023-04-17
Rated 3 out of 5 by from Expensive for State Even though I only made $543 in Kansas and don't have to pay anything, I still have to pay TurboTax $59 to file, in addition to the $59 for the state return in the state where I live. What a racket!
Date published: 2023-04-17
Rated 5 out of 5 by from Best self tax service . Have been filing on turbo since the last 6 years - very easy and convenient.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible experience I have never had a worst time using turbo tax. You shouldn’t charge me for the troubles i just went through. I couldn’t connect for any help any day i tried. I don’t even know if everything is correct.
Date published: 2023-04-17
Rated 5 out of 5 by from love using turbo tax fast and very easy to use. everything you need is truly there and you have help through the entire process.
Date published: 2023-04-17
Rated 3 out of 5 by from Cost should be based on simplicity of the return, I still find it cumbersome and expensive for someone with no deductions other than standard. I'm hoping the IRS creates a direct method of filing for people like myself. Filing taxes should not require a middle man such as Intuit. It should be optional for those who really need the advice.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is very helpful! Carolyn C. was very helpful, and was there for me step by step. She did not rush me and told me to take my time. I really appreciate it.
Date published: 2023-04-17
Rated 5 out of 5 by from Great customer service! I am an 8 year customer. I had an issue with my online filing. Spoke with a customer service rep and she was so patient with me. She was able to fix the issue and made me feel even more confident using Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to understand. Love Turbo Tax . I have been filed my Tax return every year with Turbo Tax.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1666