TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Royalties section need improvement! Try entering oil royalties and you will see what I'm talking about. It should be separate from rental income as well. It becomes very confusing. I would expect more when you have to pay way more when you have investment income.
Date published: 2021-04-04
Rated 5 out of 5 by from Big Fan! Just submitted my taxes through Turbo Tax and am glowing! I did my taxes with a real in-person person last year but tried out turbo tax this year just to see how it'd go. I didn't feel like I was missing anything from the in-person experience because of their "talk to a tax expert" service. I actually go more out of it because I was able to do my taxes on their online platform and kind of understand them so that when I did have questions and talked to an expert I actually understood what we were talking about and learned from it! Also, I think I talked to 3 different TT people over the course of doing this year's taxes and everyone was so kind, patient, and incredibly helpful. Anyway -- great experience, everyone I talked to was super helpful and I just submitted my taxes feeling confident that everything is correctly filed out and in the right place. Yay!
Date published: 2021-04-04
Rated 4 out of 5 by from Turbo Tax is really great! Turbo Tax is really reliable and I enjoy using it. For some reason, it always takes a long time to update, but I use that time to get my documents organized. Researching topics is not always easy.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is efficient I have had a supposed tax specialist mess up a prior return. I will always use Turbo Tax.
Date published: 2021-04-04
Rated 1 out of 5 by from Awful this year Turbo Tax For Business will not really give you the opportunity to attach a pdf of your 1099-B. This is very, very disappointing!!!!
Date published: 2021-04-04
Rated 1 out of 5 by from Turbo Tax is trouble. May have to try H&R Block. I am filing Federal, Alabama and California returns .When I review the returns message says all is correct. Then, after I click the FILE button and after I spend some time entering driver's lic info, I am presented with errors to correct. Shouldn't these errors be cleared up prior to clicking FILE and entering driver's lic information? So I was not able to fix the error related to the fact that I entered California State taxes withheld on K-1 and on 592-B. After 3 hours of shear Frustration I still am struggling. Why can't you allow data to be entered directly into a form box? Data can only be changed by going thru your info gathering part. Not good. I give Turbo Tax a D+ grade. I have used Turbo Tax for 20 or more years. This my last year. I will never buy Turbo Tax again!
Date published: 2021-04-04
Rated 4 out of 5 by from TurboTax is user friendly For the most part this program is very user friendly. It will walk you though step by step.
Date published: 2021-04-03
Rated 5 out of 5 by from Easy and acuurate - thank you! I had no problems filling out both state and federal taxes. The info was helpful as far as deductions and other details were concerned.
Date published: 2021-04-03
Rated 5 out of 5 by from super easy and friendly help I used "Live" help for the first time and he was very polite & helpful
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Straight Forward I have used Turbo Tax for many years and am very satisfied with the product.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 1661
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Royalties section need improvement! Try entering oil royalties and you will see what I'm talking about. It should be separate from rental income as well. It becomes very confusing. I would expect more when you have to pay way more when you have investment income.
Date published: 2021-04-04
Rated 5 out of 5 by from Big Fan! Just submitted my taxes through Turbo Tax and am glowing! I did my taxes with a real in-person person last year but tried out turbo tax this year just to see how it'd go. I didn't feel like I was missing anything from the in-person experience because of their "talk to a tax expert" service. I actually go more out of it because I was able to do my taxes on their online platform and kind of understand them so that when I did have questions and talked to an expert I actually understood what we were talking about and learned from it! Also, I think I talked to 3 different TT people over the course of doing this year's taxes and everyone was so kind, patient, and incredibly helpful. Anyway -- great experience, everyone I talked to was super helpful and I just submitted my taxes feeling confident that everything is correctly filed out and in the right place. Yay!
Date published: 2021-04-04
Rated 4 out of 5 by from Turbo Tax is really great! Turbo Tax is really reliable and I enjoy using it. For some reason, it always takes a long time to update, but I use that time to get my documents organized. Researching topics is not always easy.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is efficient I have had a supposed tax specialist mess up a prior return. I will always use Turbo Tax.
Date published: 2021-04-04
Rated 1 out of 5 by from Awful this year Turbo Tax For Business will not really give you the opportunity to attach a pdf of your 1099-B. This is very, very disappointing!!!!
Date published: 2021-04-04
Rated 1 out of 5 by from Turbo Tax is trouble. May have to try H&R Block. I am filing Federal, Alabama and California returns .When I review the returns message says all is correct. Then, after I click the FILE button and after I spend some time entering driver's lic info, I am presented with errors to correct. Shouldn't these errors be cleared up prior to clicking FILE and entering driver's lic information? So I was not able to fix the error related to the fact that I entered California State taxes withheld on K-1 and on 592-B. After 3 hours of shear Frustration I still am struggling. Why can't you allow data to be entered directly into a form box? Data can only be changed by going thru your info gathering part. Not good. I give Turbo Tax a D+ grade. I have used Turbo Tax for 20 or more years. This my last year. I will never buy Turbo Tax again!
Date published: 2021-04-04
Rated 4 out of 5 by from TurboTax is user friendly For the most part this program is very user friendly. It will walk you though step by step.
Date published: 2021-04-03
Rated 5 out of 5 by from Easy and acuurate - thank you! I had no problems filling out both state and federal taxes. The info was helpful as far as deductions and other details were concerned.
Date published: 2021-04-03
Rated 5 out of 5 by from super easy and friendly help I used "Live" help for the first time and he was very polite & helpful
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Straight Forward I have used Turbo Tax for many years and am very satisfied with the product.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 1661