TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Needs more feedback from real situations There are so many places in the process that are confusing to me, despite years of using the product and being a very tech and financial savvy engineer. I only use TurboTax because I own a single rental property and the depreciation was beyond my understanding, but I know I continue to do things incorrectly. Suggestion 1) re the final review. TT displays the actual tax form and problem, but a link back to where the change needs to be made would be helpful. 2) There are several places where my answer from last year isn't shown and it should be. For example, the refinance and cash out I did several years ago. The answers should be consistent across the years but I can neither see previous year answers nor quite remember, so I'm guessing! 3) Make it more clear when you have finished. I am doing this review, haven't gotten my text, and honestly still don't know. Last year I filed late because I thought I had finished and missed the very last step.
Date published: 2023-04-17
Rated 5 out of 5 by from simple easy to follow loved it simple to understand for non tech person
Date published: 2023-04-17
Rated 5 out of 5 by from Very thorough Easy to use and faster than I expected it to be. Good overall. 6th
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is LIT The tax experts they have on hand are very insightful & informative, I’ve used this platform for years I love it.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was Great with Live awesome suppt person! Had an awesome live support person, Ruth, to help me through a sticky part. Very happy with her service!!!
Date published: 2023-04-17
Rated 1 out of 5 by from Expensive Advertise free and intelligently offer services to lure into more expensive plans without showing fees being added when selecting certain options filling out tax forms charging more at the end.
Date published: 2023-04-17
Rated 5 out of 5 by from Marianne is great! This experience has been wonderful. Marianne did a fantastic job!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is easy, very thorough Very easy to use and find all my income and deductions. It also works with ID Notify which keeps track of my credit and notifies me of any issues with identity theft. I have used it for years.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazing I love using TurboTax, every year it makes filing my taxes so easy. Thank you TurboTax!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very organize and easy to file I can say this is very convenience for me to use this software
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1655
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs more feedback from real situations There are so many places in the process that are confusing to me, despite years of using the product and being a very tech and financial savvy engineer. I only use TurboTax because I own a single rental property and the depreciation was beyond my understanding, but I know I continue to do things incorrectly. Suggestion 1) re the final review. TT displays the actual tax form and problem, but a link back to where the change needs to be made would be helpful. 2) There are several places where my answer from last year isn't shown and it should be. For example, the refinance and cash out I did several years ago. The answers should be consistent across the years but I can neither see previous year answers nor quite remember, so I'm guessing! 3) Make it more clear when you have finished. I am doing this review, haven't gotten my text, and honestly still don't know. Last year I filed late because I thought I had finished and missed the very last step.
Date published: 2023-04-17
Rated 5 out of 5 by from simple easy to follow loved it simple to understand for non tech person
Date published: 2023-04-17
Rated 5 out of 5 by from Very thorough Easy to use and faster than I expected it to be. Good overall. 6th
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is LIT The tax experts they have on hand are very insightful & informative, I’ve used this platform for years I love it.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was Great with Live awesome suppt person! Had an awesome live support person, Ruth, to help me through a sticky part. Very happy with her service!!!
Date published: 2023-04-17
Rated 1 out of 5 by from Expensive Advertise free and intelligently offer services to lure into more expensive plans without showing fees being added when selecting certain options filling out tax forms charging more at the end.
Date published: 2023-04-17
Rated 5 out of 5 by from Marianne is great! This experience has been wonderful. Marianne did a fantastic job!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is easy, very thorough Very easy to use and find all my income and deductions. It also works with ID Notify which keeps track of my credit and notifies me of any issues with identity theft. I have used it for years.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazing I love using TurboTax, every year it makes filing my taxes so easy. Thank you TurboTax!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very organize and easy to file I can say this is very convenience for me to use this software
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1655