TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 1 out of 5 by Hino2023 from Live Assitance Was NEVER available I paid for the Live Assistant but the assistant was never available. I continuously received an error message when trying to connect via chat or by phone.
Date published: 2023-04-18
Rated 5 out of 5 by Annedeg from Excellent experience with Turbotax Everything was so well explained, in terms that I could understand. I appreciate all of the help with my taxes!
Date published: 2023-04-18
Rated 5 out of 5 by HunterMan19 from Taxes DONE!!!!! very informative and easy to navaigate. makes taxes more fun
Date published: 2023-04-18
Rated 1 out of 5 by Over your system from I hate your product and will not use it next year. I used to love Turbotax. You made it easy by showing your entries along with the entries from the previous year side by side. This made it easy and guided you through the process since we cannot see the true tax forms...but only the limited small view of your questions. You have made it unnecessarily difficult to use your software and I think it is purposeful to force people into paying more for a tax expert. I will not be using your product next year!!
Date published: 2023-04-18
Rated 5 out of 5 by Andydrent90 from Very quick and easy Extremely painless and I love that all the typing is done for me
Date published: 2023-04-18
Rated 5 out of 5 by jen19677 from very easy ,next year will be quicker this was fairly simple to navigate,.I like tho side notes that explained items unfamiliar.
Date published: 2023-04-18
Rated 5 out of 5 by Kevin_16 from 10 years of reliable returns Been using turbo tax for the last 10 years. Never had an issue.
Date published: 2023-04-18
Rated 5 out of 5 by Patrick Edward from The free version of Turbo Tax is great! This free version of Turbo Tax was extremely easy to complete. I have used Turbo Tax for years & appreciate that Intuit has a free version for Seniors.
Date published: 2023-04-18
Rated 5 out of 5 by null from Very nice! Very impressed by how fast and easy TurboTax was. Three cheers!
Date published: 2023-04-18
Rated 5 out of 5 by MPYo from Great, Simple, & Easy-To-Use Service! First time doing our taxes on our own as a married couple and Turbo Tax made it simple and it was as pleasant a process as it could be, given the stressful conditions that are brought on by tax season.
All TurboTax® Offerings Reviews - Page 1654
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by Hino2023 from Live Assitance Was NEVER available I paid for the Live Assistant but the assistant was never available. I continuously received an error message when trying to connect via chat or by phone.
Date published: 2023-04-18
Rated 5 out of 5 by Annedeg from Excellent experience with Turbotax Everything was so well explained, in terms that I could understand. I appreciate all of the help with my taxes!
Date published: 2023-04-18
Rated 5 out of 5 by HunterMan19 from Taxes DONE!!!!! very informative and easy to navaigate. makes taxes more fun
Date published: 2023-04-18
Rated 1 out of 5 by Over your system from I hate your product and will not use it next year. I used to love Turbotax. You made it easy by showing your entries along with the entries from the previous year side by side. This made it easy and guided you through the process since we cannot see the true tax forms...but only the limited small view of your questions. You have made it unnecessarily difficult to use your software and I think it is purposeful to force people into paying more for a tax expert. I will not be using your product next year!!
Date published: 2023-04-18
Rated 5 out of 5 by Andydrent90 from Very quick and easy Extremely painless and I love that all the typing is done for me
Date published: 2023-04-18
Rated 5 out of 5 by jen19677 from very easy ,next year will be quicker this was fairly simple to navigate,.I like tho side notes that explained items unfamiliar.
Date published: 2023-04-18
Rated 5 out of 5 by Kevin_16 from 10 years of reliable returns Been using turbo tax for the last 10 years. Never had an issue.
Date published: 2023-04-18
Rated 5 out of 5 by Patrick Edward from The free version of Turbo Tax is great! This free version of Turbo Tax was extremely easy to complete. I have used Turbo Tax for years & appreciate that Intuit has a free version for Seniors.
Date published: 2023-04-18
Rated 5 out of 5 by null from Very nice! Very impressed by how fast and easy TurboTax was. Three cheers!
Date published: 2023-04-18
Rated 5 out of 5 by MPYo from Great, Simple, & Easy-To-Use Service! First time doing our taxes on our own as a married couple and Turbo Tax made it simple and it was as pleasant a process as it could be, given the stressful conditions that are brought on by tax season.
All TurboTax® Offerings Reviews - Page 1654
Date published: 2023-04-18