TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax every year It was very helpful and it was very patient enough for me to get my tax information
Date published: 2022-05-15
Rated 5 out of 5 by from TurboTax got the job done! I have used TurboTax for the past several years. And quite frankly can't imagine doing my taxes any other way. I feel confident entrusting them with getting everything correct for me. Thank you TurboTax for such a great service.
Date published: 2022-05-15
Rated 3 out of 5 by from I like the product. Licensing & updates are bad. I like the product itself a great deal (been using for over 20 years), but the insanity of keeping license keys to access prior year returns is extremely painful and absurd. When I lost my license key for 2020 (I don't keep old CD boxes) I had to spend almost 3 hours getting to the point where I could file my return, and was almost ready to go to go out and buy another application. Additionally I hate the fact that I am forced to update the software every time I open it, even if I just want to print out an old form, already submitted. It always take much longer then the "less than one minute" noted and is a frustrating waste of time. The developers have produced a really good product. the management that sets policy is working very, very hard to lose my long term business by making a good product just too painful to use.
Date published: 2022-05-15
Rated 4 out of 5 by from Works fine Mostly good, had to really look to find where to put stock earnings from a liquidation trust
Date published: 2022-05-15
Rated 5 out of 5 by from Really straight forward and easy to use. Been wanting to do own taxes since CPA was too lazy for the "little man" to get me back everything I deserve.
Date published: 2022-05-15
Rated 5 out of 5 by from Turbo Tax - Easy and informative I have been using TurboTax for 15+ years. It has never failed me!!
Date published: 2022-05-15
Rated 5 out of 5 by from easy use always for anyone, very simple that a 8th grader
Date published: 2022-05-15
Rated 5 out of 5 by from Good program. Good service! Enjoyed using it for years. Consistency has always been good to use.
Date published: 2022-05-15
Rated 5 out of 5 by from Stuck on one part of NJ Tax Return Form I am unable to exit this screen and do not wish to submit a response of any kind. i simply want to exit the Turbo Tax program and be released form writing anything more in the form. Have I reached the mandatory 23 words requirement?
Date published: 2022-05-15
Rated 5 out of 5 by from Easy and convenient to use! It walked us through all the steps one by one, which makes the whole process less stressful and ALMOST enjoyable.
Date published: 2022-05-15
All TurboTax® Offerings Reviews - Page 166
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax every year It was very helpful and it was very patient enough for me to get my tax information
Date published: 2022-05-15
Rated 5 out of 5 by from TurboTax got the job done! I have used TurboTax for the past several years. And quite frankly can't imagine doing my taxes any other way. I feel confident entrusting them with getting everything correct for me. Thank you TurboTax for such a great service.
Date published: 2022-05-15
Rated 3 out of 5 by from I like the product. Licensing & updates are bad. I like the product itself a great deal (been using for over 20 years), but the insanity of keeping license keys to access prior year returns is extremely painful and absurd. When I lost my license key for 2020 (I don't keep old CD boxes) I had to spend almost 3 hours getting to the point where I could file my return, and was almost ready to go to go out and buy another application. Additionally I hate the fact that I am forced to update the software every time I open it, even if I just want to print out an old form, already submitted. It always take much longer then the "less than one minute" noted and is a frustrating waste of time. The developers have produced a really good product. the management that sets policy is working very, very hard to lose my long term business by making a good product just too painful to use.
Date published: 2022-05-15
Rated 4 out of 5 by from Works fine Mostly good, had to really look to find where to put stock earnings from a liquidation trust
Date published: 2022-05-15
Rated 5 out of 5 by from Really straight forward and easy to use. Been wanting to do own taxes since CPA was too lazy for the "little man" to get me back everything I deserve.
Date published: 2022-05-15
Rated 5 out of 5 by from Turbo Tax - Easy and informative I have been using TurboTax for 15+ years. It has never failed me!!
Date published: 2022-05-15
Rated 5 out of 5 by from easy use always for anyone, very simple that a 8th grader
Date published: 2022-05-15
Rated 5 out of 5 by from Good program. Good service! Enjoyed using it for years. Consistency has always been good to use.
Date published: 2022-05-15
Rated 5 out of 5 by from Stuck on one part of NJ Tax Return Form I am unable to exit this screen and do not wish to submit a response of any kind. i simply want to exit the Turbo Tax program and be released form writing anything more in the form. Have I reached the mandatory 23 words requirement?
Date published: 2022-05-15
Rated 5 out of 5 by from Easy and convenient to use! It walked us through all the steps one by one, which makes the whole process less stressful and ALMOST enjoyable.
Date published: 2022-05-15
All TurboTax® Offerings Reviews - Page 166