TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
MA15 from
Makes Filing a Lot Easier
I like Turbo Tax because it walks you through your return and does all the hard work for you. That being said, it tries several times to get you to pay more (upgrade), and you don't find out how much you will pay for the program until the end when all the work is done. It would be nice if everything was upfront and they just accepted the program you chose in the beginning.
Date published: 2022-04-14
Rated 5 out of 5 by
Mom of working boys from
Thank you Turbo Tax
This was a GREAT way to file for my teenage kids with jobs! They were able to enter all their information and learned how to do their taxes on their own.
Date published: 2022-04-14
Rated 5 out of 5 by
Tracys Chance from
Always Go Turbo!
We needed help, we reached out and an expert called back within 5 minutes. Was taking step by step to fix the problem and it was ! Expert was very knowledgeable, patient, kind and considerate, Best customer service I have had since before 2020!
Date published: 2022-04-14
Rated 5 out of 5 by
jmf20145 from
Easy
User friendly and worth the money, would recommend it to anyone
Date published: 2022-04-14
Rated 5 out of 5 by
Pennsylvania Paul from
Excellent customer service
My tax expert was very patient and spent time to research how to solve my problem. Hats off to them!
Date published: 2022-04-14
Rated 5 out of 5 by
marcus714 from
Very Good
I was easily able to complete it in a minimum of time
Date published: 2022-04-14
Rated 4 out of 5 by
Andy501 from
TurboTax is helpful
Helped me do my taxes for our home care business. Very helpful
Date published: 2022-04-14
Rated 4 out of 5 by
Gerry E from
TurboTax has advantages and disadvantages
The complicated information from a fund that I recently purchased were handled without my having to understand the details. Also, the live experts were friendly and helpful. On the other hand, I didn't get a hands-on feel for what I was doing.
Date published: 2022-04-14
Rated 5 out of 5 by
tolete from
It does the job
much more intuitive than i thought. very thorough. takes one step by step to the finish line.
Date published: 2022-04-14
Rated 5 out of 5 by
YRazo from
Turbo tax is awesome
Turbo Tax is user friendly with help buttons along the way that provide explanation when you are unclear. It's a tool that makes the annual task of filing easy.
All TurboTax® Offerings Reviews - Page 1650
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
MA15 from
Makes Filing a Lot Easier
I like Turbo Tax because it walks you through your return and does all the hard work for you. That being said, it tries several times to get you to pay more (upgrade), and you don't find out how much you will pay for the program until the end when all the work is done. It would be nice if everything was upfront and they just accepted the program you chose in the beginning.
Date published: 2022-04-14
Rated 5 out of 5 by
Mom of working boys from
Thank you Turbo Tax
This was a GREAT way to file for my teenage kids with jobs! They were able to enter all their information and learned how to do their taxes on their own.
Date published: 2022-04-14
Rated 5 out of 5 by
Tracys Chance from
Always Go Turbo!
We needed help, we reached out and an expert called back within 5 minutes. Was taking step by step to fix the problem and it was ! Expert was very knowledgeable, patient, kind and considerate, Best customer service I have had since before 2020!
Date published: 2022-04-14
Rated 5 out of 5 by
jmf20145 from
Easy
User friendly and worth the money, would recommend it to anyone
Date published: 2022-04-14
Rated 5 out of 5 by
Pennsylvania Paul from
Excellent customer service
My tax expert was very patient and spent time to research how to solve my problem. Hats off to them!
Date published: 2022-04-14
Rated 5 out of 5 by
marcus714 from
Very Good
I was easily able to complete it in a minimum of time
Date published: 2022-04-14
Rated 4 out of 5 by
Andy501 from
TurboTax is helpful
Helped me do my taxes for our home care business. Very helpful
Date published: 2022-04-14
Rated 4 out of 5 by
Gerry E from
TurboTax has advantages and disadvantages
The complicated information from a fund that I recently purchased were handled without my having to understand the details. Also, the live experts were friendly and helpful. On the other hand, I didn't get a hands-on feel for what I was doing.
Date published: 2022-04-14
Rated 5 out of 5 by
tolete from
It does the job
much more intuitive than i thought. very thorough. takes one step by step to the finish line.
Date published: 2022-04-14
Rated 5 out of 5 by
YRazo from
Turbo tax is awesome
Turbo Tax is user friendly with help buttons along the way that provide explanation when you are unclear. It's a tool that makes the annual task of filing easy.
All TurboTax® Offerings Reviews - Page 1650
Date published: 2022-04-14