TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Turbo Tax is Getting Old and Clunky Have used TT for literally 25 years. Used to love it but the user interface has actually gotten worse over the years; instead of multiple panes that allowed viewing the return and progress, it's now just single windows and drill-down menus. Hard to find things, hard to track progress, easy to miss steps, and doesn't auto-link to a lot of banks or mortgage lenders. Don't love it anymore. Will look to a different solution next year.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is the BEST I use Turbo Tax every year because it is simple to use and I feel confident that it is done right.
Date published: 2021-05-11
Rated 4 out of 5 by from turbo tax is aweson turbo tax was so easy to use, i loved how the step by step made it super easy to use
Date published: 2021-05-11
Rated 4 out of 5 by from Objection to requiring Mac upgrade I had no problem with TurboTax. But my Mac Computer runs just fine on Mac OS Mojave 10.14.6. If I upgrade to 10.15 I will lose access to some specialized programs that won't work on the upgrade. I know this is probably irreversible, but it's a real burden for me.
Date published: 2021-05-11
Rated 5 out of 5 by from EASY Peasy! Turbo tax is so easy and simple to use. I truly appreciate the helpful tips along the way. Also, how the system will take you back to items that need to be looked over!
Date published: 2021-05-11
Rated 4 out of 5 by from Turbo tax is good Easy to use. User interface can be improved. At times confusing
Date published: 2021-05-11
Rated 5 out of 5 by from Had no problems..very easy to use I did have one issue, however was promptly fixed by your representatives.
Date published: 2021-05-11
Rated 5 out of 5 by from TURBOTAX is a GAMECHANGER!! AWESOME!! The process was very user friendly. I saved A LOT of MONEY!!! I wish I had of used the services years ago!! Thank you for makin the process so EASY!
Date published: 2021-05-11
Rated 5 out of 5 by from Wonderful Experience! The advisors were great! They were so helpful and when I needed help they were right there. The platform and the live advisors made tax filing the easiest it has been in years.
Date published: 2021-05-11
Rated 5 out of 5 by from Made it easy Turbo Tax was a very user friendly way to do my taxes
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1647
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax is Getting Old and Clunky Have used TT for literally 25 years. Used to love it but the user interface has actually gotten worse over the years; instead of multiple panes that allowed viewing the return and progress, it's now just single windows and drill-down menus. Hard to find things, hard to track progress, easy to miss steps, and doesn't auto-link to a lot of banks or mortgage lenders. Don't love it anymore. Will look to a different solution next year.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is the BEST I use Turbo Tax every year because it is simple to use and I feel confident that it is done right.
Date published: 2021-05-11
Rated 4 out of 5 by from turbo tax is aweson turbo tax was so easy to use, i loved how the step by step made it super easy to use
Date published: 2021-05-11
Rated 4 out of 5 by from Objection to requiring Mac upgrade I had no problem with TurboTax. But my Mac Computer runs just fine on Mac OS Mojave 10.14.6. If I upgrade to 10.15 I will lose access to some specialized programs that won't work on the upgrade. I know this is probably irreversible, but it's a real burden for me.
Date published: 2021-05-11
Rated 5 out of 5 by from EASY Peasy! Turbo tax is so easy and simple to use. I truly appreciate the helpful tips along the way. Also, how the system will take you back to items that need to be looked over!
Date published: 2021-05-11
Rated 4 out of 5 by from Turbo tax is good Easy to use. User interface can be improved. At times confusing
Date published: 2021-05-11
Rated 5 out of 5 by from Had no problems..very easy to use I did have one issue, however was promptly fixed by your representatives.
Date published: 2021-05-11
Rated 5 out of 5 by from TURBOTAX is a GAMECHANGER!! AWESOME!! The process was very user friendly. I saved A LOT of MONEY!!! I wish I had of used the services years ago!! Thank you for makin the process so EASY!
Date published: 2021-05-11
Rated 5 out of 5 by from Wonderful Experience! The advisors were great! They were so helpful and when I needed help they were right there. The platform and the live advisors made tax filing the easiest it has been in years.
Date published: 2021-05-11
Rated 5 out of 5 by from Made it easy Turbo Tax was a very user friendly way to do my taxes
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1647