TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Not how I remember it AT ALL Because I had a credit on my W-2 I was almost forced to purchase Turbotax for $118. I was told I could pay $59 for federal in order to file the credit and go back and do my state separately after they transferred all my info. Then when I tried to pay for just federal advanced, I wasn't allowed to advance and file without paying an additional $59 for state also.
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy Walked through the process and it was very simple.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax makes it easy to file your own return Turbo tax made it easy to prepare your own return. However, it is becoming expensive to file. I believe it should be cheaper.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! I was a filing for the first time completely on my own, and TurboTax was great. Lisa came to my aid when I was confused, and she answered all my questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax works for me Available when I am ready to file, with helpful support
Date published: 2023-04-18
Rated 3 out of 5 by from Too Expensive The cost has more than doubled since I first started using TurboTax. I will look for alternatives next year. Plus, a credit card fee!
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and free for Federal & S (for simple returns) IL State wouldn't let me sign up to use their free site without a special ID that apparently takes up to ten days to arrive in the mail. This is hugely inconvenient for someone who is looking to file close to the tax deadline, and ridiculous that you can't sign up online on demand. I was glad to learn that with a simple tax return, I could file my IL state taxes for free with TurboTax. This probably isn't possible for more complex returns (e.g., if you have itemized deductions) but for my purposes, it was quick and easy.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Easy even for a K1 filing! I hired an accountant this year because I have a new partnership but the accountant dropped the ball. I went back to turbo tax and within a few hours, boom! Taxes done!
Date published: 2023-04-18
Rated 5 out of 5 by from SO easy and fun It was fun and easy. It only took my 15 minutes. Way to go TurboTax!
Date published: 2023-04-18
Rated 1 out of 5 by from Constantly upselling and no cost transparency Constantly upselling and there is no cost transparency
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1645
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not how I remember it AT ALL Because I had a credit on my W-2 I was almost forced to purchase Turbotax for $118. I was told I could pay $59 for federal in order to file the credit and go back and do my state separately after they transferred all my info. Then when I tried to pay for just federal advanced, I wasn't allowed to advance and file without paying an additional $59 for state also.
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy Walked through the process and it was very simple.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax makes it easy to file your own return Turbo tax made it easy to prepare your own return. However, it is becoming expensive to file. I believe it should be cheaper.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! I was a filing for the first time completely on my own, and TurboTax was great. Lisa came to my aid when I was confused, and she answered all my questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax works for me Available when I am ready to file, with helpful support
Date published: 2023-04-18
Rated 3 out of 5 by from Too Expensive The cost has more than doubled since I first started using TurboTax. I will look for alternatives next year. Plus, a credit card fee!
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and free for Federal & S (for simple returns) IL State wouldn't let me sign up to use their free site without a special ID that apparently takes up to ten days to arrive in the mail. This is hugely inconvenient for someone who is looking to file close to the tax deadline, and ridiculous that you can't sign up online on demand. I was glad to learn that with a simple tax return, I could file my IL state taxes for free with TurboTax. This probably isn't possible for more complex returns (e.g., if you have itemized deductions) but for my purposes, it was quick and easy.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Easy even for a K1 filing! I hired an accountant this year because I have a new partnership but the accountant dropped the ball. I went back to turbo tax and within a few hours, boom! Taxes done!
Date published: 2023-04-18
Rated 5 out of 5 by from SO easy and fun It was fun and easy. It only took my 15 minutes. Way to go TurboTax!
Date published: 2023-04-18
Rated 1 out of 5 by from Constantly upselling and no cost transparency Constantly upselling and there is no cost transparency
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1645