TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
PamsTaxes2023 from
Easy Pleasey
So easy to fill out and file. Every question I had was answered quickly and easy to read.
Date published: 2023-04-17
Rated 5 out of 5 by
SUNEELs from
Simple easy to file with best guidence
It is a great tool to file taxes, simple with required assistance.
Date published: 2023-04-17
Rated 1 out of 5 by
Bren4232 from
Too Expensive payment was stupid!
I used to like turbo tax, but this year it was WAY to expensive! Also there was a $1 diffrence between my return and my turbotax charges. Rather than letting me pay the dollar & keeping my return the charges the whole amount to my card! I am not in a position to pay over $2oo at the drop of a hat! Thats a Lot of money for me! Why couldn't they just keep my retuen and charge me a dollar?? Now I have to delay other bills to file my taxes
Date published: 2023-04-17
Rated 2 out of 5 by
StanC23 from
2022 Review
As a long time user of Turbo Tax, I am less satisfied with this years product. Tried to install only to learn it was not possible with my version of my operating system. Fine print on software stated so but was hidden. Had to buy a new computer to install. Many problems downloading and installing updates. First installation opened two versions and had to eject both discs to complete download. Not the flawless product I have been comfortable with in the past. Will check out competition for next year.
Date published: 2023-04-17
Rated 4 out of 5 by
StopEnough from
Easy
Easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by
wayne38115 from
great service
was great, I didn't use the live service, it was fast
Date published: 2023-04-17
Rated 5 out of 5 by
MCBKLYN from
Super Easy
My taxes aren't complicated and I got them done incredibly fast.
Date published: 2023-04-17
Rated 5 out of 5 by
null from
Taxes
It was good. Very helpful and easy to use. Customer Services is great when having trouble
Date published: 2023-04-17
Rated 1 out of 5 by
MaxCancel from
Max? Audit Protection?
I have used Turbo Tax for years and this year's state filing would not e-file unless I bought the audit protection. There was absolutely no way around this and it infuriated me - so we didn't e-file - arghhhhhhh The whole point of TurboTax is to make it easy - not harder!!
Date published: 2023-04-17
Rated 4 out of 5 by
rickiebioy from
Better this Year
I've done my taxes with Turbo Tax for many years now. This year seemed to be better than the previous 2 years. Not sure how they improved things but it went smoother this year.
All TurboTax® Offerings Reviews - Page 1644
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
PamsTaxes2023 from
Easy Pleasey
So easy to fill out and file. Every question I had was answered quickly and easy to read.
Date published: 2023-04-17
Rated 5 out of 5 by
SUNEELs from
Simple easy to file with best guidence
It is a great tool to file taxes, simple with required assistance.
Date published: 2023-04-17
Rated 1 out of 5 by
Bren4232 from
Too Expensive payment was stupid!
I used to like turbo tax, but this year it was WAY to expensive! Also there was a $1 diffrence between my return and my turbotax charges. Rather than letting me pay the dollar & keeping my return the charges the whole amount to my card! I am not in a position to pay over $2oo at the drop of a hat! Thats a Lot of money for me! Why couldn't they just keep my retuen and charge me a dollar?? Now I have to delay other bills to file my taxes
Date published: 2023-04-17
Rated 2 out of 5 by
StanC23 from
2022 Review
As a long time user of Turbo Tax, I am less satisfied with this years product. Tried to install only to learn it was not possible with my version of my operating system. Fine print on software stated so but was hidden. Had to buy a new computer to install. Many problems downloading and installing updates. First installation opened two versions and had to eject both discs to complete download. Not the flawless product I have been comfortable with in the past. Will check out competition for next year.
Date published: 2023-04-17
Rated 4 out of 5 by
StopEnough from
Easy
Easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by
wayne38115 from
great service
was great, I didn't use the live service, it was fast
Date published: 2023-04-17
Rated 5 out of 5 by
MCBKLYN from
Super Easy
My taxes aren't complicated and I got them done incredibly fast.
Date published: 2023-04-17
Rated 5 out of 5 by
null from
Taxes
It was good. Very helpful and easy to use. Customer Services is great when having trouble
Date published: 2023-04-17
Rated 1 out of 5 by
MaxCancel from
Max? Audit Protection?
I have used Turbo Tax for years and this year's state filing would not e-file unless I bought the audit protection. There was absolutely no way around this and it infuriated me - so we didn't e-file - arghhhhhhh The whole point of TurboTax is to make it easy - not harder!!
Date published: 2023-04-17
Rated 4 out of 5 by
rickiebioy from
Better this Year
I've done my taxes with Turbo Tax for many years now. This year seemed to be better than the previous 2 years. Not sure how they improved things but it went smoother this year.
All TurboTax® Offerings Reviews - Page 1644
Date published: 2023-04-17