TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 1 out of 5 by from Very misleading I wanted to file for free, but instead, after a long and confusing process, turbotax said that the only way to finish filing was to pay them $60 for deluxe because I had received a $4 foreign dividend. Then they charged me $160 instead, after which I was never prompted to receive help.
Date published: 2021-05-13
Rated 5 out of 5 by from yayyy good I was rejected, but was able to continue by refiling
Date published: 2021-05-13
Rated 5 out of 5 by from Live Help was great Had to contact live help twice. Both were excellent help. Very professional
Date published: 2021-05-13
Rated 5 out of 5 by from Very helpful Very easy and understandable and was able to get completed in an hour
Date published: 2021-05-13
Rated 2 out of 5 by from Get RSI using Turbotax Foreign accounts have a description box, but cannot be used? Why is it there? Getting to the foreign account section takes 20 clicks if we want to review Turbotax keeps asking us to get impressed with them collecting our info. I was not impressed. 2FS accounts wont work. Anyway people would be liable for losses if they provided 3rd parties with login info. If we say Type it in Once, let that be the default so we dont need to repeatedly say that. Endless upgrade offers.
Date published: 2021-05-13
Rated 3 out of 5 by from It's ok, sometimes confusing/time consuming Really confusing with the QBI worksheets. Read there may be a glitch on an online blog. I hate when Turbo tax takes me to a picture of the worksheet/form and asks me to fill in information. I'm not a tax professional, shouldn't that stuff be filled in for me? Ugg, so frustrating.
Date published: 2021-05-13
Rated 3 out of 5 by from good this sucks i just want to file. Stop asking me questions
Date published: 2021-05-13
Rated 5 out of 5 by from Used this for years, it quick easy to do! Quick easy to do, I used it for 10 years now Tell everyone
Date published: 2021-05-13
Rated 3 out of 5 by from First time It's easy to use just uses ads to make you use there software when u dont need it.
Date published: 2021-05-13
Rated 4 out of 5 by from is easy to use, Great experience, use Turbo for more than 15 years... import document area can be improved a bit, importing company W2 form, etc.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1643
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Very misleading I wanted to file for free, but instead, after a long and confusing process, turbotax said that the only way to finish filing was to pay them $60 for deluxe because I had received a $4 foreign dividend. Then they charged me $160 instead, after which I was never prompted to receive help.
Date published: 2021-05-13
Rated 5 out of 5 by from yayyy good I was rejected, but was able to continue by refiling
Date published: 2021-05-13
Rated 5 out of 5 by from Live Help was great Had to contact live help twice. Both were excellent help. Very professional
Date published: 2021-05-13
Rated 5 out of 5 by from Very helpful Very easy and understandable and was able to get completed in an hour
Date published: 2021-05-13
Rated 2 out of 5 by from Get RSI using Turbotax Foreign accounts have a description box, but cannot be used? Why is it there? Getting to the foreign account section takes 20 clicks if we want to review Turbotax keeps asking us to get impressed with them collecting our info. I was not impressed. 2FS accounts wont work. Anyway people would be liable for losses if they provided 3rd parties with login info. If we say Type it in Once, let that be the default so we dont need to repeatedly say that. Endless upgrade offers.
Date published: 2021-05-13
Rated 3 out of 5 by from It's ok, sometimes confusing/time consuming Really confusing with the QBI worksheets. Read there may be a glitch on an online blog. I hate when Turbo tax takes me to a picture of the worksheet/form and asks me to fill in information. I'm not a tax professional, shouldn't that stuff be filled in for me? Ugg, so frustrating.
Date published: 2021-05-13
Rated 3 out of 5 by from good this sucks i just want to file. Stop asking me questions
Date published: 2021-05-13
Rated 5 out of 5 by from Used this for years, it quick easy to do! Quick easy to do, I used it for 10 years now Tell everyone
Date published: 2021-05-13
Rated 3 out of 5 by from First time It's easy to use just uses ads to make you use there software when u dont need it.
Date published: 2021-05-13
Rated 4 out of 5 by from is easy to use, Great experience, use Turbo for more than 15 years... import document area can be improved a bit, importing company W2 form, etc.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1643