TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 1 out of 5 by from Turbo Tax: No OVERIDE???? Have used this program every single year. Business and personal. This year it WOULD NOT LET ME take off a film credit tax form in GA state taxes that i DID NOT choose. I tried 20x. Finally was able to get it deleted. My filing was 6 minutes past filing due time. I PRAY this doesn't cost me a late file fee or I will be reaching out to someone. I'll change the rating if TT covers this. uggghhhh!!!!
Date published: 2021-09-16
Rated 5 out of 5 by from Turbo Tax more user friendly I've been using Turbo Tax for many years. It's always been fairly easy to use but it is now more simple and easier than ever.
Date published: 2021-09-16
Rated 2 out of 5 by from Poor Software In order to activate the software you have to change you screen resolution. It also requires resolution changes while downloading states. This added an extra hour of time to do the taxes.
Date published: 2021-09-16
Rated 5 out of 5 by from Turbo Tax business I would like to see a complete set. That has business, self employed and individual all in one.
Date published: 2021-09-16
Rated 3 out of 5 by from Meh... It gets the job done The app looks like it could still be running on Windows95. Its slow and clunky. Its not really all that helpful. The only positive thing is that its $500 cheaper than the professional accountant I've used the last couple of years. I'm not looking forward to using it again
Date published: 2021-09-16
Rated 4 out of 5 by from Very Efficient We appreciate the easy to use format, Thank you!!!!!
Date published: 2021-09-16
Rated 5 out of 5 by from Thank you Turbo Tax Easy to follow. Thank you! I will use this again next year.
Date published: 2021-09-16
Rated 5 out of 5 by from TurboTax is great I don't like that there is no support for TurboTax Business.
Date published: 2021-09-16
Rated 2 out of 5 by from Agents couldn't help I attempted to file my taxes the beginning of the year. These taxes have been rejected at least 5 times. I have reached out to the Turbo Tax agents and received assistance to no avail.
Date published: 2021-09-16
Rated 2 out of 5 by from Turbo Tax is ok. I am done with my taxes but totally frustrated that your Business edition ( I have a S Corp) has to be purchased and downloaded and then does not allow for the Quick Books online to download direct. We can send machines to fly on Mars and you cannot figure out how to get your Quick books online to download to the Business edition. I pay to much monthly and way to much for your business addition to be ok with that. So... maybe next year since I had to hand entry everything I might look at other tax prep software. Here is a idea. Make your business edition for S corps online like the others. Here is another idea, make sure all your quick books applications can download to any of your software. Hoping you listen to the advice.
Date published: 2021-09-16
All TurboTax® Offerings Reviews - Page 165
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax: No OVERIDE???? Have used this program every single year. Business and personal. This year it WOULD NOT LET ME take off a film credit tax form in GA state taxes that i DID NOT choose. I tried 20x. Finally was able to get it deleted. My filing was 6 minutes past filing due time. I PRAY this doesn't cost me a late file fee or I will be reaching out to someone. I'll change the rating if TT covers this. uggghhhh!!!!
Date published: 2021-09-16
Rated 5 out of 5 by from Turbo Tax more user friendly I've been using Turbo Tax for many years. It's always been fairly easy to use but it is now more simple and easier than ever.
Date published: 2021-09-16
Rated 2 out of 5 by from Poor Software In order to activate the software you have to change you screen resolution. It also requires resolution changes while downloading states. This added an extra hour of time to do the taxes.
Date published: 2021-09-16
Rated 5 out of 5 by from Turbo Tax business I would like to see a complete set. That has business, self employed and individual all in one.
Date published: 2021-09-16
Rated 3 out of 5 by from Meh... It gets the job done The app looks like it could still be running on Windows95. Its slow and clunky. Its not really all that helpful. The only positive thing is that its $500 cheaper than the professional accountant I've used the last couple of years. I'm not looking forward to using it again
Date published: 2021-09-16
Rated 4 out of 5 by from Very Efficient We appreciate the easy to use format, Thank you!!!!!
Date published: 2021-09-16
Rated 5 out of 5 by from Thank you Turbo Tax Easy to follow. Thank you! I will use this again next year.
Date published: 2021-09-16
Rated 5 out of 5 by from TurboTax is great I don't like that there is no support for TurboTax Business.
Date published: 2021-09-16
Rated 2 out of 5 by from Agents couldn't help I attempted to file my taxes the beginning of the year. These taxes have been rejected at least 5 times. I have reached out to the Turbo Tax agents and received assistance to no avail.
Date published: 2021-09-16
Rated 2 out of 5 by from Turbo Tax is ok. I am done with my taxes but totally frustrated that your Business edition ( I have a S Corp) has to be purchased and downloaded and then does not allow for the Quick Books online to download direct. We can send machines to fly on Mars and you cannot figure out how to get your Quick books online to download to the Business edition. I pay to much monthly and way to much for your business addition to be ok with that. So... maybe next year since I had to hand entry everything I might look at other tax prep software. Here is a idea. Make your business edition for S corps online like the others. Here is another idea, make sure all your quick books applications can download to any of your software. Hoping you listen to the advice.
Date published: 2021-09-16
All TurboTax® Offerings Reviews - Page 165