TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 5 out of 5 by from TurboTax takes the stress and guesswork out! No guessing doing things myself, well worth the money to let the experts handle it!
Date published: 2021-05-10
Rated 1 out of 5 by from Annoying way of adding extra fees I use Turbotax because it is easy, however, I shouldn't have to pay extra money for someone who claims "it's free to file." TurboTax always manages to "upgrade" me to a program I didn't ask for and then charge me for it. Paying a machine to file my taxes when the IRS knows exactly how much my return will be is ridiculous. Next year, I will be sending my taxes in on paper to avoid the stupid extra charges.
Date published: 2021-05-10
Rated 3 out of 5 by from More information ? I've finished my taxes. I start to efile. Then the TurboTax software comes up with "There is some more information we need". If that's the case why wasn't I asked for the information in the first place? I went round and round on this. Finally I figured out the name of the estate was too long. Too long? Why was I able to enter it in the first place? I should have received an error message once the field was full. Everything worked out in the end, but the software should have caught that in the first place.
Date published: 2021-05-10
Rated 5 out of 5 by from Go Turbo Tax The process was clear and simple. It was very easy to follow. I will return next year.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbotax is very good and easy to use Easy to use and leads me through the the tax returns.
Date published: 2021-05-10
Rated 5 out of 5 by from Simply Love Turbo Tax I've been using Turbo Tax for year and I've never run into any issues completing my taxes right the first time. I've even helped others complete their taxes using Turbo Tax
Date published: 2021-05-10
Rated 4 out of 5 by from easy enough helpful tips for each section. easy enough use for simple tax return
Date published: 2021-05-10
Rated 5 out of 5 by from turbo tax is amazingly simple to use !!!! I did my taxes in a little over an hour without getting a headache !!!!!!
Date published: 2021-05-10
Rated 3 out of 5 by from TurboTax made dramatic changes I've moved from laptop PC to MacBook Pro. Big Sur Operating System and M1 processor. However, TT 2020 application is dramatically different from 2019 and earlier presentation. No hint that such changes were present. Thus, I struggled to complete and was never sure nor felt confident that my 2020 return will be acceptable. And, still don't. this edition is no better. You all threw a monkey wrench into things. I'm not happy with the changes.
Date published: 2021-05-10
Rated 2 out of 5 by from State tax charges I have to pay state tax charges $25 by credit card and if it is deducted from my tax return I have to pay another $40 extra fees (Total fees $65) while my state tax return was $48
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1640
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax takes the stress and guesswork out! No guessing doing things myself, well worth the money to let the experts handle it!
Date published: 2021-05-10
Rated 1 out of 5 by from Annoying way of adding extra fees I use Turbotax because it is easy, however, I shouldn't have to pay extra money for someone who claims "it's free to file." TurboTax always manages to "upgrade" me to a program I didn't ask for and then charge me for it. Paying a machine to file my taxes when the IRS knows exactly how much my return will be is ridiculous. Next year, I will be sending my taxes in on paper to avoid the stupid extra charges.
Date published: 2021-05-10
Rated 3 out of 5 by from More information ? I've finished my taxes. I start to efile. Then the TurboTax software comes up with "There is some more information we need". If that's the case why wasn't I asked for the information in the first place? I went round and round on this. Finally I figured out the name of the estate was too long. Too long? Why was I able to enter it in the first place? I should have received an error message once the field was full. Everything worked out in the end, but the software should have caught that in the first place.
Date published: 2021-05-10
Rated 5 out of 5 by from Go Turbo Tax The process was clear and simple. It was very easy to follow. I will return next year.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbotax is very good and easy to use Easy to use and leads me through the the tax returns.
Date published: 2021-05-10
Rated 5 out of 5 by from Simply Love Turbo Tax I've been using Turbo Tax for year and I've never run into any issues completing my taxes right the first time. I've even helped others complete their taxes using Turbo Tax
Date published: 2021-05-10
Rated 4 out of 5 by from easy enough helpful tips for each section. easy enough use for simple tax return
Date published: 2021-05-10
Rated 5 out of 5 by from turbo tax is amazingly simple to use !!!! I did my taxes in a little over an hour without getting a headache !!!!!!
Date published: 2021-05-10
Rated 3 out of 5 by from TurboTax made dramatic changes I've moved from laptop PC to MacBook Pro. Big Sur Operating System and M1 processor. However, TT 2020 application is dramatically different from 2019 and earlier presentation. No hint that such changes were present. Thus, I struggled to complete and was never sure nor felt confident that my 2020 return will be acceptable. And, still don't. this edition is no better. You all threw a monkey wrench into things. I'm not happy with the changes.
Date published: 2021-05-10
Rated 2 out of 5 by from State tax charges I have to pay state tax charges $25 by credit card and if it is deducted from my tax return I have to pay another $40 extra fees (Total fees $65) while my state tax return was $48
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1640