TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is GREAT!! Even though we had to wait on a call back; it was worth the wait. The that helped us was very knowledgeable and helped us to work out the problem and continued on to file our taxes.
Date published: 2021-05-13
Rated 1 out of 5 by from The App is so much worse than the website The app is cheaper than the website for some reason and allows for multiple users, so I went this route this year. It poorly syncs with the website. I had to manually enter so much old information from previous years that it became stressful. The app is also poorly streamlined so if you revisit an old section to change something, it prompts you to go through the subsequent steps all over again. It's obnoxious. App needs a huge overhaul to make it more like the website. It's sooooooo bad.
Date published: 2021-05-13
Rated 5 out of 5 by from LOVE TURBOTAX THE DOWNLOAD WAS EASY AND THE PHONE REPRESENTATIVE WAS EXTREMELY HELPFUL.
Date published: 2021-05-13
Rated 5 out of 5 by from Much better than a CPA Turbotax walks you through every possible senario, unlike the CPA I utilized last year.
Date published: 2021-05-13
Rated 3 out of 5 by from Decent; expected less bugs from a $100 product Decent, worked mostly as expected. Two bugs that I had to deal with - 1. Blank 1099-INT box (state tax withheld). Was prompted and flagged at least 20 times before I put zero and filed. While I get prompting users, the software should have capabilities to translate the scanned document. 2. The process of entering multiple mortgage statements - It is ridiculous that a user is expected to add multiple documents, when it should be straightforward to add numbers from multiple documents.
Date published: 2021-05-13
Rated 4 out of 5 by from easy to use Turbo Tax was quick and easy. I look forward to using them again.
Date published: 2021-05-13
Rated 1 out of 5 by from FEES It is already bad enough to pay taxes and to also be charged from turbo tax 150 is ridiculous. I thought there was a discount for students filing taxes.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is the way to go....it makes filing my taxes easy and quick
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is user friendly, and amazing! TurboTax took me step-by-step through both my Federal and State Income Tax Returns. I found it easy to use.
Date published: 2021-05-13
Rated 5 out of 5 by from Excellent, really easy. Very easy to do your taxes yourself. I have used it for years, and have always been satisfied.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1639
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is GREAT!! Even though we had to wait on a call back; it was worth the wait. The that helped us was very knowledgeable and helped us to work out the problem and continued on to file our taxes.
Date published: 2021-05-13
Rated 1 out of 5 by from The App is so much worse than the website The app is cheaper than the website for some reason and allows for multiple users, so I went this route this year. It poorly syncs with the website. I had to manually enter so much old information from previous years that it became stressful. The app is also poorly streamlined so if you revisit an old section to change something, it prompts you to go through the subsequent steps all over again. It's obnoxious. App needs a huge overhaul to make it more like the website. It's sooooooo bad.
Date published: 2021-05-13
Rated 5 out of 5 by from LOVE TURBOTAX THE DOWNLOAD WAS EASY AND THE PHONE REPRESENTATIVE WAS EXTREMELY HELPFUL.
Date published: 2021-05-13
Rated 5 out of 5 by from Much better than a CPA Turbotax walks you through every possible senario, unlike the CPA I utilized last year.
Date published: 2021-05-13
Rated 3 out of 5 by from Decent; expected less bugs from a $100 product Decent, worked mostly as expected. Two bugs that I had to deal with - 1. Blank 1099-INT box (state tax withheld). Was prompted and flagged at least 20 times before I put zero and filed. While I get prompting users, the software should have capabilities to translate the scanned document. 2. The process of entering multiple mortgage statements - It is ridiculous that a user is expected to add multiple documents, when it should be straightforward to add numbers from multiple documents.
Date published: 2021-05-13
Rated 4 out of 5 by from easy to use Turbo Tax was quick and easy. I look forward to using them again.
Date published: 2021-05-13
Rated 1 out of 5 by from FEES It is already bad enough to pay taxes and to also be charged from turbo tax 150 is ridiculous. I thought there was a discount for students filing taxes.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is the way to go....it makes filing my taxes easy and quick
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is user friendly, and amazing! TurboTax took me step-by-step through both my Federal and State Income Tax Returns. I found it easy to use.
Date published: 2021-05-13
Rated 5 out of 5 by from Excellent, really easy. Very easy to do your taxes yourself. I have used it for years, and have always been satisfied.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1639