TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is vital Experts are excellent and if they don't know something, they find someone who does.
Date published: 2022-04-16
Rated 4 out of 5 by from So Easy to Do! Very easy to prepare my taxes, however I do believe your fees are too high! Every year they get more and more expensive! I may have to reconsider next year!
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax does a good job I've been using for many years/ Has always been fairly easy to use. No major glitches
Date published: 2022-04-16
Rated 5 out of 5 by from Worked Great! Perfect - very intuitive and I really liked it. Will use again
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is Great Using Turbotax was easy. I am very happy with my experience.
Date published: 2022-04-16
Rated 4 out of 5 by from I would like it better if both efiles were free! Why do you say we can get one free state when you can't???? Very annoying at a very annoying time.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax gets better/easier to use every year Your software really simplifies filing taxes. This year was a very positive experience. I did hit a couple of snags. One had to do with reporting the sale of some investment property. I couldn't find the right combination to report sale of investment real estate. I called your helpline and in five minutes the problem was solved. I have nothing but praise for your telephone staff. When I transferred my data to prepare my state return, the first item for review was labelled "CG dividends". Now I am not the Wolf of Wallstreet, but I do have some experience with stock investments. I have never heard that term used and I had no idea what I was being asked to review, In all honesty, I was pretty tired by this time, so I decided to take a break and let it rest. This morning it only took me about another half hour of digging through my 1099s, etc. to determine that they were asking about Capital Gains (CG) distributions, not dividends. Maybe I'm just "picky", but that one word cost me about an hour of frustration. Having said all of that, you still get five stars. After all, nobody's perfect.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome great with so many new features this year and handling crypto was a breeze
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax Tries I've been using Intuit tax products since the mid 90's. They have made several changes in this version from the 2020 version. I found it informative, pretty straight forward, relatively easy to use
Date published: 2022-04-16
Rated 5 out of 5 by from Very thorough process! I found Turbo Tax to be an extremely thorough program and am very confident in the accuracy of my return as well as that I have taken advantage of every opportunity to reduce my tax liability.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1638
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is vital Experts are excellent and if they don't know something, they find someone who does.
Date published: 2022-04-16
Rated 4 out of 5 by from So Easy to Do! Very easy to prepare my taxes, however I do believe your fees are too high! Every year they get more and more expensive! I may have to reconsider next year!
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax does a good job I've been using for many years/ Has always been fairly easy to use. No major glitches
Date published: 2022-04-16
Rated 5 out of 5 by from Worked Great! Perfect - very intuitive and I really liked it. Will use again
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is Great Using Turbotax was easy. I am very happy with my experience.
Date published: 2022-04-16
Rated 4 out of 5 by from I would like it better if both efiles were free! Why do you say we can get one free state when you can't???? Very annoying at a very annoying time.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax gets better/easier to use every year Your software really simplifies filing taxes. This year was a very positive experience. I did hit a couple of snags. One had to do with reporting the sale of some investment property. I couldn't find the right combination to report sale of investment real estate. I called your helpline and in five minutes the problem was solved. I have nothing but praise for your telephone staff. When I transferred my data to prepare my state return, the first item for review was labelled "CG dividends". Now I am not the Wolf of Wallstreet, but I do have some experience with stock investments. I have never heard that term used and I had no idea what I was being asked to review, In all honesty, I was pretty tired by this time, so I decided to take a break and let it rest. This morning it only took me about another half hour of digging through my 1099s, etc. to determine that they were asking about Capital Gains (CG) distributions, not dividends. Maybe I'm just "picky", but that one word cost me about an hour of frustration. Having said all of that, you still get five stars. After all, nobody's perfect.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome great with so many new features this year and handling crypto was a breeze
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax Tries I've been using Intuit tax products since the mid 90's. They have made several changes in this version from the 2020 version. I found it informative, pretty straight forward, relatively easy to use
Date published: 2022-04-16
Rated 5 out of 5 by from Very thorough process! I found Turbo Tax to be an extremely thorough program and am very confident in the accuracy of my return as well as that I have taken advantage of every opportunity to reduce my tax liability.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1638