TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Seabreeze Builder from
Turbo Tax is easy and fast
I use Turbo Tax for myself and others. It's easy, fast and we don't have to leave the house.
Date published: 2023-04-17
Rated 3 out of 5 by
Broke even more from
Easier than last year
It seemed easier and faster than last year to enter the info and complete my taxes however it is so expensive now where other places are filling for free. It hurts a low income person like me the most
Date published: 2023-04-17
Rated 3 out of 5 by
BMS401 from
Liked the older versions
I have been using Turbo Tax for several years, and it has become less user-friendly. It's impossible to find things you want to work on. The search sucks and the help button is useless. I had to call twice to get help because I couldn't find it via a search. The automated voice mail is enough to make me never use Turbo Tax again.
Date published: 2023-04-17
Rated 5 out of 5 by
pfrausto9321 from
Turbotax was pretty easy!
I usually have someone prepare my taxes for me until this year. Everything was straightforward and easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by
Mirage22x from
Smooth sailing
Nice and easy to use and fast and helpful. 3rd year in a row.
Date published: 2023-04-17
Rated 5 out of 5 by
CH3124 from
TurboTax keeps me methodical and clearheaded
I am consistently (a decade plus) pleased with the help from TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by
Karzora from
Easy to navigate
My tax expert was very helpful, knowledgable and patient, guiding me through each page with great attention to detail. Although your phone system disconnect us a few times, my first time experience was delightful.
Date published: 2023-04-17
Rated 4 out of 5 by
scoobydoo45 from
TurboTax does all the heavy lifting!
TurboTax does all the heavy lifting and the checking!
Date published: 2023-04-17
Rated 1 out of 5 by
NaperServ from
Ripped off could not change subscription level
Had used self employment for three years - did not need this year but could not change subscription level down to deluxe - ripped off for $30 - will change next year to anothr vendor
Date published: 2023-04-17
Rated 4 out of 5 by
Lakeman01 from
Turbo Tax Works Well
I have used TT for several years. I find it easy to use and gets the job done.
All TurboTax® Offerings Reviews - Page 1635
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Seabreeze Builder from
Turbo Tax is easy and fast
I use Turbo Tax for myself and others. It's easy, fast and we don't have to leave the house.
Date published: 2023-04-17
Rated 3 out of 5 by
Broke even more from
Easier than last year
It seemed easier and faster than last year to enter the info and complete my taxes however it is so expensive now where other places are filling for free. It hurts a low income person like me the most
Date published: 2023-04-17
Rated 3 out of 5 by
BMS401 from
Liked the older versions
I have been using Turbo Tax for several years, and it has become less user-friendly. It's impossible to find things you want to work on. The search sucks and the help button is useless. I had to call twice to get help because I couldn't find it via a search. The automated voice mail is enough to make me never use Turbo Tax again.
Date published: 2023-04-17
Rated 5 out of 5 by
pfrausto9321 from
Turbotax was pretty easy!
I usually have someone prepare my taxes for me until this year. Everything was straightforward and easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by
Mirage22x from
Smooth sailing
Nice and easy to use and fast and helpful. 3rd year in a row.
Date published: 2023-04-17
Rated 5 out of 5 by
CH3124 from
TurboTax keeps me methodical and clearheaded
I am consistently (a decade plus) pleased with the help from TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by
Karzora from
Easy to navigate
My tax expert was very helpful, knowledgable and patient, guiding me through each page with great attention to detail. Although your phone system disconnect us a few times, my first time experience was delightful.
Date published: 2023-04-17
Rated 4 out of 5 by
scoobydoo45 from
TurboTax does all the heavy lifting!
TurboTax does all the heavy lifting and the checking!
Date published: 2023-04-17
Rated 1 out of 5 by
NaperServ from
Ripped off could not change subscription level
Had used self employment for three years - did not need this year but could not change subscription level down to deluxe - ripped off for $30 - will change next year to anothr vendor
Date published: 2023-04-17
Rated 4 out of 5 by
Lakeman01 from
Turbo Tax Works Well
I have used TT for several years. I find it easy to use and gets the job done.
All TurboTax® Offerings Reviews - Page 1635
Date published: 2023-04-17