TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is easy and fast I use Turbo Tax for myself and others. It's easy, fast and we don't have to leave the house.
Date published: 2023-04-17
Rated 3 out of 5 by from Easier than last year It seemed easier and faster than last year to enter the info and complete my taxes however it is so expensive now where other places are filling for free. It hurts a low income person like me the most
Date published: 2023-04-17
Rated 3 out of 5 by from Liked the older versions I have been using Turbo Tax for several years, and it has become less user-friendly. It's impossible to find things you want to work on. The search sucks and the help button is useless. I had to call twice to get help because I couldn't find it via a search. The automated voice mail is enough to make me never use Turbo Tax again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax was pretty easy! I usually have someone prepare my taxes for me until this year. Everything was straightforward and easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Smooth sailing Nice and easy to use and fast and helpful. 3rd year in a row.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax keeps me methodical and clearheaded I am consistently (a decade plus) pleased with the help from TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to navigate My tax expert was very helpful, knowledgable and patient, guiding me through each page with great attention to detail. Although your phone system disconnect us a few times, my first time experience was delightful.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax does all the heavy lifting! TurboTax does all the heavy lifting and the checking!
Date published: 2023-04-17
Rated 1 out of 5 by from Ripped off could not change subscription level Had used self employment for three years - did not need this year but could not change subscription level down to deluxe - ripped off for $30 - will change next year to anothr vendor
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Works Well I have used TT for several years. I find it easy to use and gets the job done.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1635
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy and fast I use Turbo Tax for myself and others. It's easy, fast and we don't have to leave the house.
Date published: 2023-04-17
Rated 3 out of 5 by from Easier than last year It seemed easier and faster than last year to enter the info and complete my taxes however it is so expensive now where other places are filling for free. It hurts a low income person like me the most
Date published: 2023-04-17
Rated 3 out of 5 by from Liked the older versions I have been using Turbo Tax for several years, and it has become less user-friendly. It's impossible to find things you want to work on. The search sucks and the help button is useless. I had to call twice to get help because I couldn't find it via a search. The automated voice mail is enough to make me never use Turbo Tax again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax was pretty easy! I usually have someone prepare my taxes for me until this year. Everything was straightforward and easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Smooth sailing Nice and easy to use and fast and helpful. 3rd year in a row.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax keeps me methodical and clearheaded I am consistently (a decade plus) pleased with the help from TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to navigate My tax expert was very helpful, knowledgable and patient, guiding me through each page with great attention to detail. Although your phone system disconnect us a few times, my first time experience was delightful.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax does all the heavy lifting! TurboTax does all the heavy lifting and the checking!
Date published: 2023-04-17
Rated 1 out of 5 by from Ripped off could not change subscription level Had used self employment for three years - did not need this year but could not change subscription level down to deluxe - ripped off for $30 - will change next year to anothr vendor
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Works Well I have used TT for several years. I find it easy to use and gets the job done.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1635