TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is awesome! Very easy to use... walks you through every step... a first grader could use it!
Date published: 2021-03-22
Rated 5 out of 5 by from DOPE Its super easy to use and very easy to follow along with the provided steps.
Date published: 2021-03-22
Rated 5 out of 5 by from Excellent product I've used Turbo Tax for a number of years and look forward to using the software in the years to come.
Date published: 2021-03-22
Rated 3 out of 5 by from not as good as previous years' software I am a retired professional tax preparer. I was in private business for over 25 years. I also was a volunteer with VITA for many years and then with AARP for about 12 additional years when we moved to another state. I am well versed with tax preparation and therefore I feel qualified to comment on this year's TT. I have used TurboTax for my personal taxes for at least the last 25 years. TT FYE 2020 is the least user friendly. I ordered CD download. It would not download with the CD, so I had to use the download from the computer. Could not transfer last year's (fye 2019) information as I always have in the past. When entering information, I got "stuck" several times, had to delete and start over again. Nowhere could I find "USEFUL" help. questions asked and were not answered to the topic asked. PLEASE IMPROVE FYE 2021. I would be glad to discuss this further if you are interested. you can contact me through my email.
Date published: 2021-03-22
Rated 4 out of 5 by from turbo tax is easy I found it easy all I had to do was answering the questions makes it easy.
Date published: 2021-03-22
Rated 3 out of 5 by from Fairly easy to use! The system is easy to use and self explanatory. There are a number of fees to pay, almost like paying someone to complete them for you. It is definitely NOT free!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is so easy! I have use Turbo Tax for 5 years and have been happy with how fast and easy they make the process. I wouldn't do my taxes anywhere else!
Date published: 2021-03-22
Rated 5 out of 5 by from It is easy and simple Has all the latest info and updates. makes it simple
Date published: 2021-03-22
Rated 5 out of 5 by from It was pretty simple to do It was easy enough to do. I’ve used them before and came back after using others
Date published: 2021-03-22
Rated 2 out of 5 by from TurboTax is confusing Questions too confusing for a novice who doesn't know all the terms. Some blanks had information that did not correspond with paperwork.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 1631
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is awesome! Very easy to use... walks you through every step... a first grader could use it!
Date published: 2021-03-22
Rated 5 out of 5 by from DOPE Its super easy to use and very easy to follow along with the provided steps.
Date published: 2021-03-22
Rated 5 out of 5 by from Excellent product I've used Turbo Tax for a number of years and look forward to using the software in the years to come.
Date published: 2021-03-22
Rated 3 out of 5 by from not as good as previous years' software I am a retired professional tax preparer. I was in private business for over 25 years. I also was a volunteer with VITA for many years and then with AARP for about 12 additional years when we moved to another state. I am well versed with tax preparation and therefore I feel qualified to comment on this year's TT. I have used TurboTax for my personal taxes for at least the last 25 years. TT FYE 2020 is the least user friendly. I ordered CD download. It would not download with the CD, so I had to use the download from the computer. Could not transfer last year's (fye 2019) information as I always have in the past. When entering information, I got "stuck" several times, had to delete and start over again. Nowhere could I find "USEFUL" help. questions asked and were not answered to the topic asked. PLEASE IMPROVE FYE 2021. I would be glad to discuss this further if you are interested. you can contact me through my email.
Date published: 2021-03-22
Rated 4 out of 5 by from turbo tax is easy I found it easy all I had to do was answering the questions makes it easy.
Date published: 2021-03-22
Rated 3 out of 5 by from Fairly easy to use! The system is easy to use and self explanatory. There are a number of fees to pay, almost like paying someone to complete them for you. It is definitely NOT free!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is so easy! I have use Turbo Tax for 5 years and have been happy with how fast and easy they make the process. I wouldn't do my taxes anywhere else!
Date published: 2021-03-22
Rated 5 out of 5 by from It is easy and simple Has all the latest info and updates. makes it simple
Date published: 2021-03-22
Rated 5 out of 5 by from It was pretty simple to do It was easy enough to do. I’ve used them before and came back after using others
Date published: 2021-03-22
Rated 2 out of 5 by from TurboTax is confusing Questions too confusing for a novice who doesn't know all the terms. Some blanks had information that did not correspond with paperwork.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 1631