TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Awesome! Great Experience! You should try this... thank you Turbo Tax..
Date published: 2021-04-01
Rated 5 out of 5 by from Simplifying Complexity I have investment, real estate, business, and retirement income to consider when doing my taxes and TurboTax makes the process a lot easier.
Date published: 2021-04-01
Rated 5 out of 5 by from turbo tax free filing is easy to use Turbo tax cuts through all the complications of filing a non-resident state tax return. It is much much easier.
Date published: 2021-04-01
Rated 1 out of 5 by from Lack of support for Windows 7 sucks By not supporting Win 7, I had to get another computer and transfer my files to this computer, then I had to transfer copies back to my Win 7 computer for printing. That was just so easy -- not! To say that Win 10 is more secure than Win 7 is a crock -- Microsoft does hundreds of patches each month on Win 10. If someone wants to get into your computer there is nothing that you can do about short of never turning it on.
Date published: 2021-04-01
Rated 5 out of 5 by from easy to use it's very easy to use with step to step instructions.
Date published: 2021-04-01
Rated 5 out of 5 by from I recommend TurboTax to all of my friends! Turbo Tax is easy and FREE! I recommend it to all of my friends. It really makes it so anyone can file their taxes in a uncomplicated way. Thank you so much for providing this service!
Date published: 2021-04-01
Rated 5 out of 5 by from Super Easy! Got more because of how it guided me through my filing process. Never would have thought of some credits otherwise
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax took minutes! Once you set up an account, next year it's as simple as apple pie. Maybe even easier. I'll keep coming back every year.
Date published: 2021-04-01
Rated 4 out of 5 by from Turbo Tax Review Turbo Tax Deluxe is a great way to do your own taxes. It can, however, be a little confusing to someone like myself that does not know much about taxes and accounting. At any rate, I am very satisfied
Date published: 2021-04-01
Rated 4 out of 5 by from A great product overall but no customer service! I have used Turbotax successfully for many years and would not use any other product for taxes: however, I had some frustrating problems with Turbotax that cost me time. The system would not update the $300 charity provision when choosing the standard deduction. Had to go online and read ideas from other users to get this to work as it was impossible to reach Turbotax support either on the phone (computer could not understand my email verbally) or online (prevented me from getting to a live person). What's up with customer service???? A second problem occurred when I tried to email my federal and state tax returns. I finally figured out I needed to run an update after spending an hour reading about how to correct this problem. I still love the product and will use it again, but PLEASE bring back your customer service help as you have made it impossible to reach a live service agent online or on the phone when the problems are the result of Turbotax errors.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 1622
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome! Great Experience! You should try this... thank you Turbo Tax..
Date published: 2021-04-01
Rated 5 out of 5 by from Simplifying Complexity I have investment, real estate, business, and retirement income to consider when doing my taxes and TurboTax makes the process a lot easier.
Date published: 2021-04-01
Rated 5 out of 5 by from turbo tax free filing is easy to use Turbo tax cuts through all the complications of filing a non-resident state tax return. It is much much easier.
Date published: 2021-04-01
Rated 1 out of 5 by from Lack of support for Windows 7 sucks By not supporting Win 7, I had to get another computer and transfer my files to this computer, then I had to transfer copies back to my Win 7 computer for printing. That was just so easy -- not! To say that Win 10 is more secure than Win 7 is a crock -- Microsoft does hundreds of patches each month on Win 10. If someone wants to get into your computer there is nothing that you can do about short of never turning it on.
Date published: 2021-04-01
Rated 5 out of 5 by from easy to use it's very easy to use with step to step instructions.
Date published: 2021-04-01
Rated 5 out of 5 by from I recommend TurboTax to all of my friends! Turbo Tax is easy and FREE! I recommend it to all of my friends. It really makes it so anyone can file their taxes in a uncomplicated way. Thank you so much for providing this service!
Date published: 2021-04-01
Rated 5 out of 5 by from Super Easy! Got more because of how it guided me through my filing process. Never would have thought of some credits otherwise
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax took minutes! Once you set up an account, next year it's as simple as apple pie. Maybe even easier. I'll keep coming back every year.
Date published: 2021-04-01
Rated 4 out of 5 by from Turbo Tax Review Turbo Tax Deluxe is a great way to do your own taxes. It can, however, be a little confusing to someone like myself that does not know much about taxes and accounting. At any rate, I am very satisfied
Date published: 2021-04-01
Rated 4 out of 5 by from A great product overall but no customer service! I have used Turbotax successfully for many years and would not use any other product for taxes: however, I had some frustrating problems with Turbotax that cost me time. The system would not update the $300 charity provision when choosing the standard deduction. Had to go online and read ideas from other users to get this to work as it was impossible to reach Turbotax support either on the phone (computer could not understand my email verbally) or online (prevented me from getting to a live person). What's up with customer service???? A second problem occurred when I tried to email my federal and state tax returns. I finally figured out I needed to run an update after spending an hour reading about how to correct this problem. I still love the product and will use it again, but PLEASE bring back your customer service help as you have made it impossible to reach a live service agent online or on the phone when the problems are the result of Turbotax errors.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 1622