TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Fast and easy Turbo tax was simple and easy to use. They help you double check everything for accuracy
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax awesome i had a great experience. I have used turbo tax before and never had issues with it.
Date published: 2023-04-17
Rated 2 out of 5 by from Easy Process - Terrible Company Process was easy and straight forward, besides the fact that it skips critical forms such as cryptocurrency Charged twice as much as last year
Date published: 2023-04-17
Rated 3 out of 5 by from Program as well as Tax Law Getting Outrageous. Difficult to interpret some of the program's information requests.
Date published: 2023-04-17
Rated 5 out of 5 by from Feature Suggestion One suggestion for making the return easier to do. We sometimes get multiple W-2G forms from the same casino in a tax year. Please add a feature to copy W-2G address and tax ID information for the casino from an already entered W-2G.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax works well and is easy to use This year's program was the smoothest experience yet.
Date published: 2023-04-17
Rated 4 out of 5 by from Another great year of Turbo Tax It was an easy filing with Turbo Tax. However, in the last update, something led the program to question Form 1116 as well as my SEP contribution and self-employment tax. But after a review and providing written explanations for the SEP and tax, the return was accepted quickly.
Date published: 2023-04-17
Rated 1 out of 5 by from Worst ever software. Filled with bugs I am sure I can build better software. Worst user interface. Sets a very low bar for competition. I am positive better software beats it soon. Towards the end I received a message saying debug session mirror end. That gives me jitters. Was I being snooped all along.
Date published: 2023-04-17
Rated 4 out of 5 by from PREFERRED METHOD OF FILING I prefer to use Turbo Tax to make sure all topics are addressed in filing a self-employed business
Date published: 2023-04-17
Rated 5 out of 5 by from 2nd Time Turbo Tax Filer -- Excellent Service This was a year I owed more in taxes because of capital gains but it was made easier when I reviewed it with your tax expert. I find Turbo Tax to be very user-friendly because it explains everything along the way which gave me peace of mind!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1613
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fast and easy Turbo tax was simple and easy to use. They help you double check everything for accuracy
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax awesome i had a great experience. I have used turbo tax before and never had issues with it.
Date published: 2023-04-17
Rated 2 out of 5 by from Easy Process - Terrible Company Process was easy and straight forward, besides the fact that it skips critical forms such as cryptocurrency Charged twice as much as last year
Date published: 2023-04-17
Rated 3 out of 5 by from Program as well as Tax Law Getting Outrageous. Difficult to interpret some of the program's information requests.
Date published: 2023-04-17
Rated 5 out of 5 by from Feature Suggestion One suggestion for making the return easier to do. We sometimes get multiple W-2G forms from the same casino in a tax year. Please add a feature to copy W-2G address and tax ID information for the casino from an already entered W-2G.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax works well and is easy to use This year's program was the smoothest experience yet.
Date published: 2023-04-17
Rated 4 out of 5 by from Another great year of Turbo Tax It was an easy filing with Turbo Tax. However, in the last update, something led the program to question Form 1116 as well as my SEP contribution and self-employment tax. But after a review and providing written explanations for the SEP and tax, the return was accepted quickly.
Date published: 2023-04-17
Rated 1 out of 5 by from Worst ever software. Filled with bugs I am sure I can build better software. Worst user interface. Sets a very low bar for competition. I am positive better software beats it soon. Towards the end I received a message saying debug session mirror end. That gives me jitters. Was I being snooped all along.
Date published: 2023-04-17
Rated 4 out of 5 by from PREFERRED METHOD OF FILING I prefer to use Turbo Tax to make sure all topics are addressed in filing a self-employed business
Date published: 2023-04-17
Rated 5 out of 5 by from 2nd Time Turbo Tax Filer -- Excellent Service This was a year I owed more in taxes because of capital gains but it was made easier when I reviewed it with your tax expert. I find Turbo Tax to be very user-friendly because it explains everything along the way which gave me peace of mind!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1613