TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Free and Easy I use Turbo Tax every year to file and Ive never been let down.
Date published: 2021-05-10
Rated 5 out of 5 by from They were very helpful and patient Lastar was very nice, helpful, kind and patient. Made sure I could do the rest on my own
Date published: 2021-05-10
Rated 5 out of 5 by from yes great stuff, really enjoyed how easy everything was
Date published: 2021-05-10
Rated 5 out of 5 by from Smooth and Consistent. Always easy to use, even in relatively complex situations (rentals, home mortgage). Does need to be FIXED to reflect proper treatment of Virginia car personal property tax, which you have to file under BOATS! The registration fee in VA is not deductible because it is based on weight, but the personal property tax is deductible because it is based on value.
Date published: 2021-05-10
Rated 4 out of 5 by from TurboTax is OK. I've have used turbo tax for years. It works well. I couldn't do taxes without it. But there are changes I would like. For example, double clicking on a calculated field used to go back to the source. Now it only does it for a few fields, not all. The easy step font is too small. I would like an option to change the size in the preferences. I have a huge screen and have room to see things bigger. I can change the magnification in form view, but would like it to keep the window size set when first opening the file. The help windows also need to set the size of the font in prefs. I can barely read it. State filing should be free, just like Federal filing.
Date published: 2021-05-10
Rated 5 out of 5 by from Saved my Rear!!! Was able to file for last 3 years thanks to your program software! With Ease!
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax Is The Best!!! I've been filing with TurboTax for several years and I have no complaints. It's a step by step process that helps you from start to finish. If you have questions you can ask them while filing and still continue. I don't think anyone is better.
Date published: 2021-05-10
Rated 5 out of 5 by from Excellent Service I have used Turbo Tax for years with ease. My taxes have been a bit more complicated than in previous years, the available CPAs have been invaluable; the customer service over all is fantastic
Date published: 2021-05-10
Rated 3 out of 5 by from TurboTax is easy, just expensive Every year the cost continues to go up... I am starting to question the value, particularly for the State portion at $50!
Date published: 2021-05-10
Rated 1 out of 5 by from Way too expensive. I've used TurboTax for 6 years now and I hope this will be my last. Prices have runaway at $110 to file state and federal without all of the useless additions. Nice try squeezing me for the extra $40 to pay using my deduction, sour taste in my mouth all around...
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1611
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Free and Easy I use Turbo Tax every year to file and Ive never been let down.
Date published: 2021-05-10
Rated 5 out of 5 by from They were very helpful and patient Lastar was very nice, helpful, kind and patient. Made sure I could do the rest on my own
Date published: 2021-05-10
Rated 5 out of 5 by from yes great stuff, really enjoyed how easy everything was
Date published: 2021-05-10
Rated 5 out of 5 by from Smooth and Consistent. Always easy to use, even in relatively complex situations (rentals, home mortgage). Does need to be FIXED to reflect proper treatment of Virginia car personal property tax, which you have to file under BOATS! The registration fee in VA is not deductible because it is based on weight, but the personal property tax is deductible because it is based on value.
Date published: 2021-05-10
Rated 4 out of 5 by from TurboTax is OK. I've have used turbo tax for years. It works well. I couldn't do taxes without it. But there are changes I would like. For example, double clicking on a calculated field used to go back to the source. Now it only does it for a few fields, not all. The easy step font is too small. I would like an option to change the size in the preferences. I have a huge screen and have room to see things bigger. I can change the magnification in form view, but would like it to keep the window size set when first opening the file. The help windows also need to set the size of the font in prefs. I can barely read it. State filing should be free, just like Federal filing.
Date published: 2021-05-10
Rated 5 out of 5 by from Saved my Rear!!! Was able to file for last 3 years thanks to your program software! With Ease!
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax Is The Best!!! I've been filing with TurboTax for several years and I have no complaints. It's a step by step process that helps you from start to finish. If you have questions you can ask them while filing and still continue. I don't think anyone is better.
Date published: 2021-05-10
Rated 5 out of 5 by from Excellent Service I have used Turbo Tax for years with ease. My taxes have been a bit more complicated than in previous years, the available CPAs have been invaluable; the customer service over all is fantastic
Date published: 2021-05-10
Rated 3 out of 5 by from TurboTax is easy, just expensive Every year the cost continues to go up... I am starting to question the value, particularly for the State portion at $50!
Date published: 2021-05-10
Rated 1 out of 5 by from Way too expensive. I've used TurboTax for 6 years now and I hope this will be my last. Prices have runaway at $110 to file state and federal without all of the useless additions. Nice try squeezing me for the extra $40 to pay using my deduction, sour taste in my mouth all around...
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1611