TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbotax need improvements MY 2019 and 2020 Tax Returns were done using Turbotax Deluxe. I had a $120K ROLLOVER from 401(K) to Roth IRA. I paid taxes for all that amount. The software put $0.00 on line 4b of my 1040-SR. It is totally WRONG. I reported this yesterday and your agent Karen suggested to submit amended tax returns. I went and read the instructions for Form 8606. It has 3 parts. My case belongs to part 2. I filled it and it tells to put the $120k on line 4b of 1040-SR. The Software Code (algorithm) for that part of the Program is NOT RIGHT. It clearly needs an update. It was NOT corrected in 2020 Turbotax Deluxe also. I would appreciate if some one takes it serious and make the necessary updates. Otherwise YOU WILL CERTAINLY LOOSE THE CUSTOMER CONFIDENCE ON YOUR SOFTWARE.
Date published: 2021-09-23
Rated 5 out of 5 by from Love Turbo Tax I used Turbo Tax years ago. Because of my business, I started having my accountant prepare everything. Now I am back to doing all of my personal taxes on Turbo Tax because it is so easy to use and much less expensive than a CPA!
Date published: 2021-09-23
Rated 5 out of 5 by from Turbo Tax is great Easy to use, super helpful staff. Thorough, walks the user through the process.
Date published: 2021-09-23
Rated 1 out of 5 by from bad experience bad experience in my life. I was regular customer of Turbo. This year my experience was really horrible
Date published: 2021-09-23
Rated 5 out of 5 by from I've heard so much about turbotax. I like the way turbotax help you file your taxes step by step.
Date published: 2021-09-23
Rated 5 out of 5 by from great great and easy to use! i will recommend my family and friends to use each year
Date published: 2021-09-23
Rated 5 out of 5 by from great Easy to use! and great information to make easy to file
Date published: 2021-09-23
Rated 5 out of 5 by from Tax turbo is amazing I felt helped and listened to through the whole experience this is great for first time tax filers like myself
Date published: 2021-09-23
Rated 5 out of 5 by from Easiest Way to File Taxes Incredibly easy and intuitive to use! Turbo Tax Streamlines all the entire process of document entering and form filling, to setting up state taxes as well. There's a reason i use them every year and will continue to.
Date published: 2021-09-23
Rated 5 out of 5 by from It's Awesome! Aesha W. is very knowledgeable and extremely patient. You really have an asset in your business!
Date published: 2021-09-23
All TurboTax® Offerings Reviews - Page 162
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax need improvements MY 2019 and 2020 Tax Returns were done using Turbotax Deluxe. I had a $120K ROLLOVER from 401(K) to Roth IRA. I paid taxes for all that amount. The software put $0.00 on line 4b of my 1040-SR. It is totally WRONG. I reported this yesterday and your agent Karen suggested to submit amended tax returns. I went and read the instructions for Form 8606. It has 3 parts. My case belongs to part 2. I filled it and it tells to put the $120k on line 4b of 1040-SR. The Software Code (algorithm) for that part of the Program is NOT RIGHT. It clearly needs an update. It was NOT corrected in 2020 Turbotax Deluxe also. I would appreciate if some one takes it serious and make the necessary updates. Otherwise YOU WILL CERTAINLY LOOSE THE CUSTOMER CONFIDENCE ON YOUR SOFTWARE.
Date published: 2021-09-23
Rated 5 out of 5 by from Love Turbo Tax I used Turbo Tax years ago. Because of my business, I started having my accountant prepare everything. Now I am back to doing all of my personal taxes on Turbo Tax because it is so easy to use and much less expensive than a CPA!
Date published: 2021-09-23
Rated 5 out of 5 by from Turbo Tax is great Easy to use, super helpful staff. Thorough, walks the user through the process.
Date published: 2021-09-23
Rated 1 out of 5 by from bad experience bad experience in my life. I was regular customer of Turbo. This year my experience was really horrible
Date published: 2021-09-23
Rated 5 out of 5 by from I've heard so much about turbotax. I like the way turbotax help you file your taxes step by step.
Date published: 2021-09-23
Rated 5 out of 5 by from great great and easy to use! i will recommend my family and friends to use each year
Date published: 2021-09-23
Rated 5 out of 5 by from great Easy to use! and great information to make easy to file
Date published: 2021-09-23
Rated 5 out of 5 by from Tax turbo is amazing I felt helped and listened to through the whole experience this is great for first time tax filers like myself
Date published: 2021-09-23
Rated 5 out of 5 by from Easiest Way to File Taxes Incredibly easy and intuitive to use! Turbo Tax Streamlines all the entire process of document entering and form filling, to setting up state taxes as well. There's a reason i use them every year and will continue to.
Date published: 2021-09-23
Rated 5 out of 5 by from It's Awesome! Aesha W. is very knowledgeable and extremely patient. You really have an asset in your business!
Date published: 2021-09-23
All TurboTax® Offerings Reviews - Page 162