TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Turbo is NOT what it used to be! Not happy with it Not a good experience. It didn't remember me despite the many previous filings via Turbo Tax. Also, I found it confusing and wanting. third, my efiles have been getting rejected. Also, I feel I should be offered reinbursement for the purchase of a 2nd state because I didn't have to file with that state. Why didn't Turbo know that?
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great Find it very helpful and will continue using in the future!
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Peeezy! Turbo tax has this filing down! Best of all it wasn't like shooting in the dark, they explained everything.
Date published: 2022-04-15
Rated 5 out of 5 by from A better experience than last year Yes, I asked for an expert to help me, which i didnt last year. That was a good thing. I was confident about filing as a result.
Date published: 2022-04-15
Rated 5 out of 5 by from Long time User This was the first time I used the online version and found it very easy to use. It also covered all the areas I needed to report my information.
Date published: 2022-04-15
Rated 2 out of 5 by from It works, but there are some issues. Filed Federal Tax Return using TurboTax Online Self-Employed. It's easy to use, unless there is a mismatch between software and tax forms, like I have with 1099-B and Schedule K1. Also received spam from Intuit, stating that I have to pay $439.99 for Νοгtοn Ѕегνісе Desk, which I did not order!!!
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax is great turbo tax is easy and good and i recommend it to my friends
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Fantastic I filled the taxes through TurboTax for last two years and it is very easy to file the taxes. Don't need to go to any other vendor for filling taxes. The console is self explanatory and less hassle.
Date published: 2022-04-15
Rated 1 out of 5 by from Too expensive Your product is great but you are charging so much money that we are more and more likely each year to file independently to save money. The more you charge the more likely we are to leave. $30 = 5 star, 45 = 4 star, 60 = 3 star, 75 = 2 star, 90 (what I had to pay) = 1 star
Date published: 2022-04-15
Rated 1 out of 5 by from may switch to another tax online next year When it's easier to fill the taxes out than it is to pay for filing ....something is wrong!!!! Thanks to the community, but you shouldn't have to adjust the screen size to pay for filing. I wasted so much time with this exact issue.....rediculous!!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1607
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo is NOT what it used to be! Not happy with it Not a good experience. It didn't remember me despite the many previous filings via Turbo Tax. Also, I found it confusing and wanting. third, my efiles have been getting rejected. Also, I feel I should be offered reinbursement for the purchase of a 2nd state because I didn't have to file with that state. Why didn't Turbo know that?
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great Find it very helpful and will continue using in the future!
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Peeezy! Turbo tax has this filing down! Best of all it wasn't like shooting in the dark, they explained everything.
Date published: 2022-04-15
Rated 5 out of 5 by from A better experience than last year Yes, I asked for an expert to help me, which i didnt last year. That was a good thing. I was confident about filing as a result.
Date published: 2022-04-15
Rated 5 out of 5 by from Long time User This was the first time I used the online version and found it very easy to use. It also covered all the areas I needed to report my information.
Date published: 2022-04-15
Rated 2 out of 5 by from It works, but there are some issues. Filed Federal Tax Return using TurboTax Online Self-Employed. It's easy to use, unless there is a mismatch between software and tax forms, like I have with 1099-B and Schedule K1. Also received spam from Intuit, stating that I have to pay $439.99 for Νοгtοn Ѕегνісе Desk, which I did not order!!!
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax is great turbo tax is easy and good and i recommend it to my friends
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Fantastic I filled the taxes through TurboTax for last two years and it is very easy to file the taxes. Don't need to go to any other vendor for filling taxes. The console is self explanatory and less hassle.
Date published: 2022-04-15
Rated 1 out of 5 by from Too expensive Your product is great but you are charging so much money that we are more and more likely each year to file independently to save money. The more you charge the more likely we are to leave. $30 = 5 star, 45 = 4 star, 60 = 3 star, 75 = 2 star, 90 (what I had to pay) = 1 star
Date published: 2022-04-15
Rated 1 out of 5 by from may switch to another tax online next year When it's easier to fill the taxes out than it is to pay for filing ....something is wrong!!!! Thanks to the community, but you shouldn't have to adjust the screen size to pay for filing. I wasted so much time with this exact issue.....rediculous!!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1607