TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Budman100 from
Good for the Average Return
I am an experienced tax preparer who is used to entering my data quickly on an organized input form. For example, I can enter numerous 1099-Div or 1099-Int all in one place. This does not have that capability... also does not relate to states well. You really need to review the state info to make sure certain additions and subtractions are made and calculate yourself, in some instances.
Date published: 2023-04-17
Rated 5 out of 5 by
Designlady_10026 from
Been using them for years
Mostly easy to use, especially for less complex tax situations like mine. I will say that the upselling of add ons and additional products can be annoying and confusing. Sometimes it's not clear that these products are not optional and it's frustrating having that in fine print instead of being very clear, hence the one start deduction. Overall I am happy and recommend them.
Date published: 2023-04-17
Rated 5 out of 5 by
xoxonoel from
8 years of easy taxes
This system is so easy to use and it is so thorough. it really thinks of everything.
Date published: 2023-04-17
Rated 5 out of 5 by
Jardrummer23 from
turbo tax review for 2022
The process took about one hour to complete. Not real difficult to use and was inexpensive to purchase most of the upgrades.
Date published: 2023-04-17
Rated 4 out of 5 by
RuidosoBruce from
E filing not user friendly
I had difficulty state E-filing, not user friendly. Payment difficult.
Date published: 2023-04-17
Rated 3 out of 5 by
c e freebird from
should have better pricing
its easy but the pricing should be better for people on ssi or disability
Date published: 2023-04-17
Rated 5 out of 5 by
Chris2076 from
8th year using and it keeps getting better
This was the smoothest year ever pulling electronic data using TurboTax. Really have made this program better and better each year. Actually had fun using it, thought I was going to owe a little bit, but it helped me find the deductions I qualified for.
Date published: 2023-04-17
Rated 5 out of 5 by
Brttnycnnr from
Great
Used it almost 10 years in a row, will keep coming back
Date published: 2023-04-17
Rated 1 out of 5 by
bbgggg from
Wasted so much and could not do a 4852 form.
It's a waste of time and money. I believe it would have been faste to fill the forms out by hand. Received retirement money from over sea w/o 1099R.so I needed to file a 4852. Got the form to show up but could not fill in the infomation. Box would high light but would not allow entry. Printed out to file by mail and had to go back to edit forms by hand. Did I get it right, no idea. Waste of money.
Date published: 2023-04-17
Rated 5 out of 5 by
TwoJobThreeStates from
Straightforward and Professional
I has such a great experience with Ira and Jovanie. They were very professional and tried their best to check for everything I qualified for. Absolutely loved their attention to detail.
All TurboTax® Offerings Reviews - Page 1606
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Budman100 from
Good for the Average Return
I am an experienced tax preparer who is used to entering my data quickly on an organized input form. For example, I can enter numerous 1099-Div or 1099-Int all in one place. This does not have that capability... also does not relate to states well. You really need to review the state info to make sure certain additions and subtractions are made and calculate yourself, in some instances.
Date published: 2023-04-17
Rated 5 out of 5 by
Designlady_10026 from
Been using them for years
Mostly easy to use, especially for less complex tax situations like mine. I will say that the upselling of add ons and additional products can be annoying and confusing. Sometimes it's not clear that these products are not optional and it's frustrating having that in fine print instead of being very clear, hence the one start deduction. Overall I am happy and recommend them.
Date published: 2023-04-17
Rated 5 out of 5 by
xoxonoel from
8 years of easy taxes
This system is so easy to use and it is so thorough. it really thinks of everything.
Date published: 2023-04-17
Rated 5 out of 5 by
Jardrummer23 from
turbo tax review for 2022
The process took about one hour to complete. Not real difficult to use and was inexpensive to purchase most of the upgrades.
Date published: 2023-04-17
Rated 4 out of 5 by
RuidosoBruce from
E filing not user friendly
I had difficulty state E-filing, not user friendly. Payment difficult.
Date published: 2023-04-17
Rated 3 out of 5 by
c e freebird from
should have better pricing
its easy but the pricing should be better for people on ssi or disability
Date published: 2023-04-17
Rated 5 out of 5 by
Chris2076 from
8th year using and it keeps getting better
This was the smoothest year ever pulling electronic data using TurboTax. Really have made this program better and better each year. Actually had fun using it, thought I was going to owe a little bit, but it helped me find the deductions I qualified for.
Date published: 2023-04-17
Rated 5 out of 5 by
Brttnycnnr from
Great
Used it almost 10 years in a row, will keep coming back
Date published: 2023-04-17
Rated 1 out of 5 by
bbgggg from
Wasted so much and could not do a 4852 form.
It's a waste of time and money. I believe it would have been faste to fill the forms out by hand. Received retirement money from over sea w/o 1099R.so I needed to file a 4852. Got the form to show up but could not fill in the infomation. Box would high light but would not allow entry. Printed out to file by mail and had to go back to edit forms by hand. Did I get it right, no idea. Waste of money.
Date published: 2023-04-17
Rated 5 out of 5 by
TwoJobThreeStates from
Straightforward and Professional
I has such a great experience with Ira and Jovanie. They were very professional and tried their best to check for everything I qualified for. Absolutely loved their attention to detail.
All TurboTax® Offerings Reviews - Page 1606
Date published: 2023-04-17