TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Awesome! Love it! We will use Turbo tax again! I like that everything can be troubleshot, and you can get answers and help quickly.
Date published: 2023-04-17
Rated 2 out of 5 by from I am rethinking using these services for next year I like the ease of Turbo Tax. I only started using this service because a relative using it. THe first issue I had is with a refund amount I qualified for, but didnt receive for 2021. I thought it was strange. I don't know how to correct that in Turbo Tax. Secondly, I went to pay with my credit card for the 22 tax filings and Turbo Tax charged and then credited my card. It would not let me pay with my credit card. The only option i had was to letall filing fees be taken from my refund. This is not what I wanted to do, but saw no other option!
Date published: 2023-04-17
Rated 2 out of 5 by from Extremely disappointed with TurboTax this year Non-stop self-promotions that I do not want. If I say 'no' or 'skip' them once, that should be enough. Very little opportunity to change things, such as payment options or efile vs print and mail, as there have been in previous years. I don't think that I'll use TurboTax again next year. Extremely disappointed in the updated format this year.
Date published: 2023-04-17
Rated 3 out of 5 by from Aggrevating bugs There are two bugs that kept coming up in the Federal Review Process. 1) We had no Royalty income, zero was defaulted, kept trying a blank as a workaround, but kept coming up. Entered the blank workaround at the final review and it was accepted. 2) Kept asking for an aggregation statement between personal returns and K-1 information, even though there was no aggregation between them. Finally just entered a statement that this was a TurboTax bug and it was accepted.
Date published: 2023-04-17
Rated 4 out of 5 by from Very Fast and Efficient But I wish it didn't cost $120 just because I own a home. Before buying, I never had to pay this much.
Date published: 2023-04-17
Rated 5 out of 5 by from AWESOME VERY EASY AND TELLS US STEP BY STEP VERY SELF EXPLANATORY
Date published: 2023-04-17
Rated 1 out of 5 by from Horrible fees I'm poor as dirt, the $160 fee to file is horrible, especially with the state of the economy. ill barely be able to cover one months of rent thanks to intuit.
Date published: 2023-04-17
Rated 5 out of 5 by from was helpfull worked out great, was easy to use and helped the ammount i owe go smoothly
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax soooo EASY AND AWESOME for me & family all veryyyy easy to follow and complete, recommended to all family to use already
Date published: 2023-04-17
Rated 5 out of 5 by from Thanks for the help Very time consuming, what is going to work best for me.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1605
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! Love it! We will use Turbo tax again! I like that everything can be troubleshot, and you can get answers and help quickly.
Date published: 2023-04-17
Rated 2 out of 5 by from I am rethinking using these services for next year I like the ease of Turbo Tax. I only started using this service because a relative using it. THe first issue I had is with a refund amount I qualified for, but didnt receive for 2021. I thought it was strange. I don't know how to correct that in Turbo Tax. Secondly, I went to pay with my credit card for the 22 tax filings and Turbo Tax charged and then credited my card. It would not let me pay with my credit card. The only option i had was to letall filing fees be taken from my refund. This is not what I wanted to do, but saw no other option!
Date published: 2023-04-17
Rated 2 out of 5 by from Extremely disappointed with TurboTax this year Non-stop self-promotions that I do not want. If I say 'no' or 'skip' them once, that should be enough. Very little opportunity to change things, such as payment options or efile vs print and mail, as there have been in previous years. I don't think that I'll use TurboTax again next year. Extremely disappointed in the updated format this year.
Date published: 2023-04-17
Rated 3 out of 5 by from Aggrevating bugs There are two bugs that kept coming up in the Federal Review Process. 1) We had no Royalty income, zero was defaulted, kept trying a blank as a workaround, but kept coming up. Entered the blank workaround at the final review and it was accepted. 2) Kept asking for an aggregation statement between personal returns and K-1 information, even though there was no aggregation between them. Finally just entered a statement that this was a TurboTax bug and it was accepted.
Date published: 2023-04-17
Rated 4 out of 5 by from Very Fast and Efficient But I wish it didn't cost $120 just because I own a home. Before buying, I never had to pay this much.
Date published: 2023-04-17
Rated 5 out of 5 by from AWESOME VERY EASY AND TELLS US STEP BY STEP VERY SELF EXPLANATORY
Date published: 2023-04-17
Rated 1 out of 5 by from Horrible fees I'm poor as dirt, the $160 fee to file is horrible, especially with the state of the economy. ill barely be able to cover one months of rent thanks to intuit.
Date published: 2023-04-17
Rated 5 out of 5 by from was helpfull worked out great, was easy to use and helped the ammount i owe go smoothly
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax soooo EASY AND AWESOME for me & family all veryyyy easy to follow and complete, recommended to all family to use already
Date published: 2023-04-17
Rated 5 out of 5 by from Thanks for the help Very time consuming, what is going to work best for me.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1605