TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Why did it force me to fill our a 540NR? I have been a CA resident for 20+ years. This year Turbotax decided that I needed to fill out a 540NR. Why? I had to force it to fill out the regular for by hand. I hope I didn't make any errors. Please fix this obvious problem with the software.
Date published: 2022-04-13
Rated 2 out of 5 by from Needs to include crypto in CD/Download product Disappointed Turbotax veteran user. I bought Turbotax Premier as I do every year. This year I had the additional task of adding in crypto info. Found out I had to type it all in on the desktop version, but that the online version had import capability from crypto exchanges. Then the online version charged me again! Usually very happy with Turbotax, but if you purchase the product and it's recorded in your Intuit account, you shouldn't have to pay for it again!
Date published: 2022-04-13
Rated 5 out of 5 by from Amazing job! I appreciated all her time spent on the phone to explain everythign and she was very nice and always had a smile in her voice.
Date published: 2022-04-13
Rated 5 out of 5 by from turbo tax is solid never filed my taxes before. very easy and intuitive process with turbo tax.
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome system Easy to follow for me as usual in 2021. i like turbo tax since it uploads from prior years returns.
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome User friendly and the step by step guide is amazing.
Date published: 2022-04-13
Rated 4 out of 5 by from TurboTax is simple & fast. TurboTax as a product is easy & fast way to file. Cus.service needs to be improved: some of agents are based at home and ineffective because of that. Live tax expert was not able to help me much.
Date published: 2022-04-13
Rated 4 out of 5 by from TURBO TAX IS THOROUGH did the job thoroughly as expected. I will buy again.
Date published: 2022-04-13
Rated 4 out of 5 by from very good When I called, Terry was very helpful. He made it easy to follow.
Date published: 2022-04-13
Rated 5 out of 5 by from Very Easy To Use Every year they get better and as a small business owner, I don't know what I'd do wothout them!
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1602
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Why did it force me to fill our a 540NR? I have been a CA resident for 20+ years. This year Turbotax decided that I needed to fill out a 540NR. Why? I had to force it to fill out the regular for by hand. I hope I didn't make any errors. Please fix this obvious problem with the software.
Date published: 2022-04-13
Rated 2 out of 5 by from Needs to include crypto in CD/Download product Disappointed Turbotax veteran user. I bought Turbotax Premier as I do every year. This year I had the additional task of adding in crypto info. Found out I had to type it all in on the desktop version, but that the online version had import capability from crypto exchanges. Then the online version charged me again! Usually very happy with Turbotax, but if you purchase the product and it's recorded in your Intuit account, you shouldn't have to pay for it again!
Date published: 2022-04-13
Rated 5 out of 5 by from Amazing job! I appreciated all her time spent on the phone to explain everythign and she was very nice and always had a smile in her voice.
Date published: 2022-04-13
Rated 5 out of 5 by from turbo tax is solid never filed my taxes before. very easy and intuitive process with turbo tax.
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome system Easy to follow for me as usual in 2021. i like turbo tax since it uploads from prior years returns.
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome User friendly and the step by step guide is amazing.
Date published: 2022-04-13
Rated 4 out of 5 by from TurboTax is simple & fast. TurboTax as a product is easy & fast way to file. Cus.service needs to be improved: some of agents are based at home and ineffective because of that. Live tax expert was not able to help me much.
Date published: 2022-04-13
Rated 4 out of 5 by from TURBO TAX IS THOROUGH did the job thoroughly as expected. I will buy again.
Date published: 2022-04-13
Rated 4 out of 5 by from very good When I called, Terry was very helpful. He made it easy to follow.
Date published: 2022-04-13
Rated 5 out of 5 by from Very Easy To Use Every year they get better and as a small business owner, I don't know what I'd do wothout them!
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1602