TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Great Service - Fast The representatives who helped both in my filing (Robert) and my boyfriend's filing/extension (Teresa) responded quick and were thorough on helping us get through completion of returns correctly.
Date published: 2022-04-15
Rated 5 out of 5 by from provided the help needed answered all my questions promptly and accurately. likely to use service again,
Date published: 2022-04-15
Rated 4 out of 5 by from Very easy to use Easier to use and gave me a better return than the software used last year. Would use again
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo tax gets the job done but has problems So I have used the business turbo tax for a few years now. There are a lot of great qualities about it but I do have problems with it sometimes. There was a field that wasn't editable on the form and it showed as an error status as I had clicked on something in the UI and was not able to redo that portion. It was something to do with the PPP loan and weather it was forgiven or not and the M1 form.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Works Guides thru taxes great. Easy to use and understand
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome - very easy This year seemed easier than ever because you simply asked the amounts of donations, medical, etc. rather than filling in each item!
Date published: 2022-04-15
Rated 2 out of 5 by from Turbo Tax Premier Have been using Turbo Tax Premier for 11 years but is not very helpful if you are selling a rental property. Had to resort to other sources for information.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo Tax has a glitch for State of Indiana Turbo tax is usually very efficient and complete. This year it would not all me to transmit the state of Indiana return electronically. Going to have to file via mail.
Date published: 2022-04-15
Rated 5 out of 5 by from Fast free and idiot proof Im dumb, i love how turbo tax makes it simple for even me
Date published: 2022-04-15
Rated 4 out of 5 by from TurboTax has a glitch that few will encounter I have used TurboTax for many years with great satisfaction. I recently set up a trust fund from which I receive dividends so I now receive a Schedule K-1 that reports the portion of those dividends to include on my tax return. It also reports the foreign taxes paid by the securities in the fund. The IRS instructions for Schedule K-1 state that if these taxes are less than a certain amount, they may be entered as a tax credit; otherwise they must be entered as an income deduction. My fund's foreign taxes are very small, but TurboTax does not provide the choice between reporting them as a tax credit or deduction. It only treats them as a deduction, which would not be my choice. If not for that issue, I would give TurboTax an excellent rating.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1602
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service - Fast The representatives who helped both in my filing (Robert) and my boyfriend's filing/extension (Teresa) responded quick and were thorough on helping us get through completion of returns correctly.
Date published: 2022-04-15
Rated 5 out of 5 by from provided the help needed answered all my questions promptly and accurately. likely to use service again,
Date published: 2022-04-15
Rated 4 out of 5 by from Very easy to use Easier to use and gave me a better return than the software used last year. Would use again
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo tax gets the job done but has problems So I have used the business turbo tax for a few years now. There are a lot of great qualities about it but I do have problems with it sometimes. There was a field that wasn't editable on the form and it showed as an error status as I had clicked on something in the UI and was not able to redo that portion. It was something to do with the PPP loan and weather it was forgiven or not and the M1 form.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Works Guides thru taxes great. Easy to use and understand
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome - very easy This year seemed easier than ever because you simply asked the amounts of donations, medical, etc. rather than filling in each item!
Date published: 2022-04-15
Rated 2 out of 5 by from Turbo Tax Premier Have been using Turbo Tax Premier for 11 years but is not very helpful if you are selling a rental property. Had to resort to other sources for information.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo Tax has a glitch for State of Indiana Turbo tax is usually very efficient and complete. This year it would not all me to transmit the state of Indiana return electronically. Going to have to file via mail.
Date published: 2022-04-15
Rated 5 out of 5 by from Fast free and idiot proof Im dumb, i love how turbo tax makes it simple for even me
Date published: 2022-04-15
Rated 4 out of 5 by from TurboTax has a glitch that few will encounter I have used TurboTax for many years with great satisfaction. I recently set up a trust fund from which I receive dividends so I now receive a Schedule K-1 that reports the portion of those dividends to include on my tax return. It also reports the foreign taxes paid by the securities in the fund. The IRS instructions for Schedule K-1 state that if these taxes are less than a certain amount, they may be entered as a tax credit; otherwise they must be entered as an income deduction. My fund's foreign taxes are very small, but TurboTax does not provide the choice between reporting them as a tax credit or deduction. It only treats them as a deduction, which would not be my choice. If not for that issue, I would give TurboTax an excellent rating.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1602