TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from It just keeps on working!! I had a problem figuring out how to input two forms, and used the Live Assisted Deluxe way to go all the way through it and file my taxes correctly.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax taxes done simple TurboTax had a great format to enter my information, especially seeing how I’m using my cell phone to file my taxes. The only issue I had was at the very end I was charged the whole time I had been filing my taxes I was unaware that there was going to be a cost, so that threw me off other than that I’ll say it’s pretty easy to use
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use! it was easy and felt confident everything was covered. i also liked i could come and go, with out having to complete it all at once
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you for having "live"! Spoke with three different agents, all were patient and helpful!
Date published: 2023-04-17
Rated 4 out of 5 by from NY State snag If your over-paid estimated payments are to be applied to next year's, there are two things you MUST know: 1) WHERE to specify this: "Other Forms and Voluntary Contributions - first line: Other forms. 2) If the overpayment is in excess of next year's estimate, IGNORE prompts to schedule payments. Otherwise you'll loop back and forth repeatedly. I go through this each year. IYou must IGNORE prompts to schedule next year's ES payments
Date published: 2023-04-17
Rated 5 out of 5 by from Easiest Service Ever I have used Turbo Tax for over a decade with my taxes. They are easy, accurate and make the whole experience pleasant
Date published: 2023-04-17
Rated 1 out of 5 by from Dishonesty I understand TurboTax needs to make money, but it's extremely irritating how many hoops I had to jump through in order to not get nickel'd and dime'd for services I didn't want or need. In addition, TurboTax deluxe is advertised as $59-$69. However, at checkout I was charged an extra $59. If it's going to be $118, just say it's going to be $118. It makes customers feel scammed.
Date published: 2023-04-17
Rated 4 out of 5 by from Very helpful product It was nice, it worked well and was expensive. I am grateful that the product can autofill so much information to facilitate taxes as fast as possible.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax has a friendly user interface The interview-like process is a great way to be sure to include all the information necessary for a clean and complete tax return.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax was easy but expensive I won't use Turbo Tax in the future. It was easy to use but expensive. I found out afterward that there are other systems that charge a fraction of what I paid.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1597
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It just keeps on working!! I had a problem figuring out how to input two forms, and used the Live Assisted Deluxe way to go all the way through it and file my taxes correctly.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax taxes done simple TurboTax had a great format to enter my information, especially seeing how I’m using my cell phone to file my taxes. The only issue I had was at the very end I was charged the whole time I had been filing my taxes I was unaware that there was going to be a cost, so that threw me off other than that I’ll say it’s pretty easy to use
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use! it was easy and felt confident everything was covered. i also liked i could come and go, with out having to complete it all at once
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you for having "live"! Spoke with three different agents, all were patient and helpful!
Date published: 2023-04-17
Rated 4 out of 5 by from NY State snag If your over-paid estimated payments are to be applied to next year's, there are two things you MUST know: 1) WHERE to specify this: "Other Forms and Voluntary Contributions - first line: Other forms. 2) If the overpayment is in excess of next year's estimate, IGNORE prompts to schedule payments. Otherwise you'll loop back and forth repeatedly. I go through this each year. IYou must IGNORE prompts to schedule next year's ES payments
Date published: 2023-04-17
Rated 5 out of 5 by from Easiest Service Ever I have used Turbo Tax for over a decade with my taxes. They are easy, accurate and make the whole experience pleasant
Date published: 2023-04-17
Rated 1 out of 5 by from Dishonesty I understand TurboTax needs to make money, but it's extremely irritating how many hoops I had to jump through in order to not get nickel'd and dime'd for services I didn't want or need. In addition, TurboTax deluxe is advertised as $59-$69. However, at checkout I was charged an extra $59. If it's going to be $118, just say it's going to be $118. It makes customers feel scammed.
Date published: 2023-04-17
Rated 4 out of 5 by from Very helpful product It was nice, it worked well and was expensive. I am grateful that the product can autofill so much information to facilitate taxes as fast as possible.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax has a friendly user interface The interview-like process is a great way to be sure to include all the information necessary for a clean and complete tax return.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax was easy but expensive I won't use Turbo Tax in the future. It was easy to use but expensive. I found out afterward that there are other systems that charge a fraction of what I paid.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1597