TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Informative The help ques were informative. But the wording was abstract.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax made it very easy to file I was able to use the live help feature to get my self-employed questions answered and the search feature is great for getting answers to many of the questions
Date published: 2022-04-15
Rated 5 out of 5 by from Use for many years,will continne to use Affordable , professional,easy to use ,step by step to fill in ll the info make user peace of mind.
Date published: 2022-04-15
Rated 4 out of 5 by from A little performance Issue I am a long standing user of TurboTAX. Load times need to be fixed. With modern computers being as fast and powerful as they are, waiting even a minute is to long for any feedback as to whether the software is loading. It may be a cloud thing (which I dislike) but some feedback is better than clicking a button and being met with nothing.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax Very well laid out platform, easy to use and understand. Also gives choices to either e-file or paper file.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great! The experience was fast & Turbo Tax checked out all options for getting more on my taxes.
Date published: 2022-04-15
Rated 4 out of 5 by from IT MAKES ME FEEL LIKE I GOT THE SOFTWARE FOR FREE I HATE THE PUBLICITY WITHIN THE PROGRAM, MAKING IT HARD FOR US TO DO OUR TAXES WITOUT BUYING AD ONS, MAKES IT FEEL LIKE A CHEAP PROGRAM
Date published: 2022-04-15
Rated 1 out of 5 by from I am so dissapointed I have used turbo tax for years and this year have more complicated taxes as I have a business. I paid for the expert help with taxes and every time I called about this years taxes they were rude, didn't answer my question, were patronizing and would tell me they would do something like call me back or send me an email and would not. When I called for a refund the lady said, "you will have to start all over again or send us an email." After I started talking about this with people, I began hearing everyone else's horror stories. Terrible, terrible service. I will never use turbo tax again.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is so easy! I am smart at many things but not taxes. This program has worked well for me over the 15+ years. Strongly recommend.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is the best on the market I spent over twenty years in public accounting, using a variety of computer generated tax programs and since retiring have used Turbo Tax exclusively because of its ease and accuracy.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1594
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Informative The help ques were informative. But the wording was abstract.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax made it very easy to file I was able to use the live help feature to get my self-employed questions answered and the search feature is great for getting answers to many of the questions
Date published: 2022-04-15
Rated 5 out of 5 by from Use for many years,will continne to use Affordable , professional,easy to use ,step by step to fill in ll the info make user peace of mind.
Date published: 2022-04-15
Rated 4 out of 5 by from A little performance Issue I am a long standing user of TurboTAX. Load times need to be fixed. With modern computers being as fast and powerful as they are, waiting even a minute is to long for any feedback as to whether the software is loading. It may be a cloud thing (which I dislike) but some feedback is better than clicking a button and being met with nothing.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax Very well laid out platform, easy to use and understand. Also gives choices to either e-file or paper file.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great! The experience was fast & Turbo Tax checked out all options for getting more on my taxes.
Date published: 2022-04-15
Rated 4 out of 5 by from IT MAKES ME FEEL LIKE I GOT THE SOFTWARE FOR FREE I HATE THE PUBLICITY WITHIN THE PROGRAM, MAKING IT HARD FOR US TO DO OUR TAXES WITOUT BUYING AD ONS, MAKES IT FEEL LIKE A CHEAP PROGRAM
Date published: 2022-04-15
Rated 1 out of 5 by from I am so dissapointed I have used turbo tax for years and this year have more complicated taxes as I have a business. I paid for the expert help with taxes and every time I called about this years taxes they were rude, didn't answer my question, were patronizing and would tell me they would do something like call me back or send me an email and would not. When I called for a refund the lady said, "you will have to start all over again or send us an email." After I started talking about this with people, I began hearing everyone else's horror stories. Terrible, terrible service. I will never use turbo tax again.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is so easy! I am smart at many things but not taxes. This program has worked well for me over the 15+ years. Strongly recommend.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is the best on the market I spent over twenty years in public accounting, using a variety of computer generated tax programs and since retiring have used Turbo Tax exclusively because of its ease and accuracy.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1594