TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from disappointed It took almost a month for this process to be completed. My first tax expert was completely non-responsive, after 3 weeks and multiple attempts to contact her and support I was reassigned even though I was told multiple times that my taxes were complete and in review. Once I was reassigned I learned that they hadn't truly been started and that they needed more information and more time. The final tax expert was responsive and quick, thankfully.
Date published: 2021-05-13
Rated 4 out of 5 by from Update your RMD parameters. RMD age is now 72. USUALLY VERY GOOD. WHAT HAPPENED TURBO TAX? HAD TO HUNT FOR WHERE TO RECORD ESTIMATED TAX PAYMENTS MADE FOR 2020. WHAT HAPPEN TO THE QUESTION, I PREFER TO TAKE THE STANDARD DEDUCTION. FOR THOSE OF US THAT KNOW WITHOUT GOING THROUGH ALL THE ITEMIZED DEDUCTION SCREENS ITS A PAIN TO GO TO HELP.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax is a Good Choice It was easy for me to follow along with Turbo Tax. I like that my questions can be answered without losing my place. If the state e-file was included in the price I would have rated it higher. When you have to pay you don't want to tack on the additional fee.
Date published: 2021-05-13
Rated 5 out of 5 by from simple and complete clear, simple, comprehensive, accurate, thorough...nice
Date published: 2021-05-13
Rated 5 out of 5 by from Easy filing with Turbo Tax I was easily guided through all necessary steps to file my taxes
Date published: 2021-05-13
Rated 5 out of 5 by from Awsome and easy Very easy and awesome, able to complete with no issues
Date published: 2021-05-13
Rated 5 out of 5 by from Excellent help from Lynette Lynette was fantastic and friendly. She called me as soon as I asked to speak to someone
Date published: 2021-05-13
Rated 5 out of 5 by from Have been using it for a long time Satisfied. Most Experts are helpful and courteous.
Date published: 2021-05-13
Rated 5 out of 5 by from Love Turbo Tax - have used it for years Turbo Tax makes filing taxes so easy. Information from the previous year is imported from the previous year and all you need do is enter updated information. I have used Turbo Tax since I retired and I love it!
Date published: 2021-05-13
Rated 5 out of 5 by from Have used TurboTax for years! We appreciate the user friendly format. We are confident that TurboTax helps us cover all of our federal tax liabilities.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1591
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from disappointed It took almost a month for this process to be completed. My first tax expert was completely non-responsive, after 3 weeks and multiple attempts to contact her and support I was reassigned even though I was told multiple times that my taxes were complete and in review. Once I was reassigned I learned that they hadn't truly been started and that they needed more information and more time. The final tax expert was responsive and quick, thankfully.
Date published: 2021-05-13
Rated 4 out of 5 by from Update your RMD parameters. RMD age is now 72. USUALLY VERY GOOD. WHAT HAPPENED TURBO TAX? HAD TO HUNT FOR WHERE TO RECORD ESTIMATED TAX PAYMENTS MADE FOR 2020. WHAT HAPPEN TO THE QUESTION, I PREFER TO TAKE THE STANDARD DEDUCTION. FOR THOSE OF US THAT KNOW WITHOUT GOING THROUGH ALL THE ITEMIZED DEDUCTION SCREENS ITS A PAIN TO GO TO HELP.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax is a Good Choice It was easy for me to follow along with Turbo Tax. I like that my questions can be answered without losing my place. If the state e-file was included in the price I would have rated it higher. When you have to pay you don't want to tack on the additional fee.
Date published: 2021-05-13
Rated 5 out of 5 by from simple and complete clear, simple, comprehensive, accurate, thorough...nice
Date published: 2021-05-13
Rated 5 out of 5 by from Easy filing with Turbo Tax I was easily guided through all necessary steps to file my taxes
Date published: 2021-05-13
Rated 5 out of 5 by from Awsome and easy Very easy and awesome, able to complete with no issues
Date published: 2021-05-13
Rated 5 out of 5 by from Excellent help from Lynette Lynette was fantastic and friendly. She called me as soon as I asked to speak to someone
Date published: 2021-05-13
Rated 5 out of 5 by from Have been using it for a long time Satisfied. Most Experts are helpful and courteous.
Date published: 2021-05-13
Rated 5 out of 5 by from Love Turbo Tax - have used it for years Turbo Tax makes filing taxes so easy. Information from the previous year is imported from the previous year and all you need do is enter updated information. I have used Turbo Tax since I retired and I love it!
Date published: 2021-05-13
Rated 5 out of 5 by from Have used TurboTax for years! We appreciate the user friendly format. We are confident that TurboTax helps us cover all of our federal tax liabilities.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1591