TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax was good Questions addressed were not explained/answered satisfactory.
Date published: 2022-04-13
Rated 3 out of 5 by from Eh. Seems that every year Turbotax gets more complicated and difficult to use. For example, it takes a serious search to locate all the places where basic data on 529 college savings plans must be entered. This a fairly common situation and should not be hidden as an obscure circumstance. Another example is that I managed to get through the entire questionnaire without adequately declaring that I am a resident of the U.S.! Really? If you go through every every "update" of every menu, no matter how irrelevant they seem to your situation, then you will probably catch all details. What a waste of time.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is great! Very helpful EXCELLENT AWESOME KIND HAPPY DELIGHTED. THANK YOU ALL
Date published: 2022-04-13
Rated 5 out of 5 by from Super User-friendly! This was my first year filing taxes on my own and it was extremely easy to do and stress-free using TurboTax
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is easy and awesome. I had a few hitches but I figured it out after TT advice what to do.
Date published: 2022-04-13
Rated 5 out of 5 by from So helpful for a senior citizen! Appreciated the entire excellent process through Turbo Tax. Thank you!
Date published: 2022-04-13
Rated 5 out of 5 by from its GREAT Simplicity at its best and recommend to friends and family
Date published: 2022-04-13
Rated 5 out of 5 by from Thanks Rodney! Rodney was very experienced and thorough helping me save several hundred dollars from my mistakes.
Date published: 2022-04-13
Rated 5 out of 5 by from Tax Phone Calls Very helpful and precise with giving me the exact information I needed.
Date published: 2022-04-13
Rated 4 out of 5 by from Not as good this year as prior years I've been using TurboTax for a long time. This year, the software took me in a circle regarding sold rental property, and the California return was not intuitive to justify the numbers passed through from the federal return on the sale of a fully depreciated business vehicle. In the end, after the extra $$ to get LIVE support (2 separate calls), we were able to get everything entered and working correctly.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1583
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax was good Questions addressed were not explained/answered satisfactory.
Date published: 2022-04-13
Rated 3 out of 5 by from Eh. Seems that every year Turbotax gets more complicated and difficult to use. For example, it takes a serious search to locate all the places where basic data on 529 college savings plans must be entered. This a fairly common situation and should not be hidden as an obscure circumstance. Another example is that I managed to get through the entire questionnaire without adequately declaring that I am a resident of the U.S.! Really? If you go through every every "update" of every menu, no matter how irrelevant they seem to your situation, then you will probably catch all details. What a waste of time.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is great! Very helpful EXCELLENT AWESOME KIND HAPPY DELIGHTED. THANK YOU ALL
Date published: 2022-04-13
Rated 5 out of 5 by from Super User-friendly! This was my first year filing taxes on my own and it was extremely easy to do and stress-free using TurboTax
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is easy and awesome. I had a few hitches but I figured it out after TT advice what to do.
Date published: 2022-04-13
Rated 5 out of 5 by from So helpful for a senior citizen! Appreciated the entire excellent process through Turbo Tax. Thank you!
Date published: 2022-04-13
Rated 5 out of 5 by from its GREAT Simplicity at its best and recommend to friends and family
Date published: 2022-04-13
Rated 5 out of 5 by from Thanks Rodney! Rodney was very experienced and thorough helping me save several hundred dollars from my mistakes.
Date published: 2022-04-13
Rated 5 out of 5 by from Tax Phone Calls Very helpful and precise with giving me the exact information I needed.
Date published: 2022-04-13
Rated 4 out of 5 by from Not as good this year as prior years I've been using TurboTax for a long time. This year, the software took me in a circle regarding sold rental property, and the California return was not intuitive to justify the numbers passed through from the federal return on the sale of a fully depreciated business vehicle. In the end, after the extra $$ to get LIVE support (2 separate calls), we were able to get everything entered and working correctly.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1583