TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Used Turbo Tax for over 30 years Like info carried over from prior tax year to save input time & to have comparison between two yrs..
Date published: 2022-04-15
Rated 2 out of 5 by from Could not install software updates Could not install software updates. Had a Microsoft installer error 1603. Took more time to solve the problem than to do the taxes.
Date published: 2022-04-15
Rated 4 out of 5 by from Pretty good The only real problem is at the very end is looked like you were including the cost of Audit Protection even though I did not ask for it. I figured it just looked that way and continued, then it was clear I was not paying for it.
Date published: 2022-04-15
Rated 5 out of 5 by from Always great Never any issues. this year's version was the best version to complete taxes.
Date published: 2022-04-15
Rated 1 out of 5 by from Sorry - last year using turbotax The entry of the federal stimulus in turbotax was not clear. It was difficult to see that it was entered properly. The guidance through the tax process was not as clean as previous years. I had to manually edit forms because the guidance was not adequate.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Feeback The Turbo Tax tax preparer program is phenomenal! It is user friendly, provide ways to locate errors and provides assistance from live representatives within 5 mins.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax was great Turbo tax walked me through each step. I didn't need assistance from a rep.
Date published: 2022-04-15
Rated 1 out of 5 by from Overpriced Turbotax raises it's prices and adds more absurd up-charges every year. It's absurd. You can either advertise your service as "free" or you charge for the service. You can't have it both ways.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax - The Best!! Larry, the Turbo Tax Expert was knowledge, professional and easy to work with. Walk me through the process and I filed Federal and State Taxes at the same time. Very confident in the process.
Date published: 2022-04-15
Rated 5 out of 5 by from Great Assistance! My turbo tax live expert was able to quickly help me with my complicated tax situation caused by a former employer. She kept me in the loop and made sure that I understood what we needed to do at each step of the process. She made my tax season painless!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1580
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Used Turbo Tax for over 30 years Like info carried over from prior tax year to save input time & to have comparison between two yrs..
Date published: 2022-04-15
Rated 2 out of 5 by from Could not install software updates Could not install software updates. Had a Microsoft installer error 1603. Took more time to solve the problem than to do the taxes.
Date published: 2022-04-15
Rated 4 out of 5 by from Pretty good The only real problem is at the very end is looked like you were including the cost of Audit Protection even though I did not ask for it. I figured it just looked that way and continued, then it was clear I was not paying for it.
Date published: 2022-04-15
Rated 5 out of 5 by from Always great Never any issues. this year's version was the best version to complete taxes.
Date published: 2022-04-15
Rated 1 out of 5 by from Sorry - last year using turbotax The entry of the federal stimulus in turbotax was not clear. It was difficult to see that it was entered properly. The guidance through the tax process was not as clean as previous years. I had to manually edit forms because the guidance was not adequate.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Feeback The Turbo Tax tax preparer program is phenomenal! It is user friendly, provide ways to locate errors and provides assistance from live representatives within 5 mins.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax was great Turbo tax walked me through each step. I didn't need assistance from a rep.
Date published: 2022-04-15
Rated 1 out of 5 by from Overpriced Turbotax raises it's prices and adds more absurd up-charges every year. It's absurd. You can either advertise your service as "free" or you charge for the service. You can't have it both ways.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax - The Best!! Larry, the Turbo Tax Expert was knowledge, professional and easy to work with. Walk me through the process and I filed Federal and State Taxes at the same time. Very confident in the process.
Date published: 2022-04-15
Rated 5 out of 5 by from Great Assistance! My turbo tax live expert was able to quickly help me with my complicated tax situation caused by a former employer. She kept me in the loop and made sure that I understood what we needed to do at each step of the process. She made my tax season painless!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1580