TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I love Turbo Tax! It's easy and I like that Turbo Tax has my information from filing previously. I have been filing my own self-employed tax returns for over 25 years. Since using Turbo Tax I feel like the returns are correct and I get the most deductions possible. I also don't dread filing taxes as much as I used to.
Date published: 2022-04-13
Rated 5 out of 5 by from So Easy to Use and Fast too! Turbo Tax led me effortlessly through the filing process.
Date published: 2022-04-13
Rated 5 out of 5 by from Great Great I found the whole experience abundantly useful
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is great!!! I've been using turbo Tax for over 15 years and it makes the process very straightforward and gives me peace of mind that it is done correctly!
Date published: 2022-04-13
Rated 4 out of 5 by from Better than it used to be It is easier to use than it used to be. I found it to be better than H&R Block
Date published: 2022-04-13
Rated 1 out of 5 by from program is great BUT.......... I loved every minute of it until it was time to file the state, and then after about 10 times of the payment page locking up, I realized I was never going to be allowed to file until I paid the EXTRA $40 to have them deduct it from my refund and also had to sign a couple permissions and disclosures and third party transfers saying it was voluntary...and THEN it went majically right straight through!
Date published: 2022-04-13
Rated 1 out of 5 by from Paid for Deluxe but only can download Basic I paid for the Deluxe version but when I downloaded it was only Basic. Figured it our while doing taxes and tried to upgrade. Thought I was successful but still only have Basic. WHAT GIVES? I need help because the Feds keep rejecting our return due to bogus non matching AGI. Please help me. WHY DO YOU NEED ALL THIS FREAKIN INFORMATION?
Date published: 2022-04-13
Rated 5 out of 5 by from Easy and Quick Super easy to use and understand! I have filed with TurboTax for years and never had any issues.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Online is incredibly easy My returns are fairly simple and using TurboTax Online just made it that much more simple and easy to do.
Date published: 2022-04-13
Rated 3 out of 5 by from The 2021 changes to the software have flaws I've filed with TT for nearly ten years. Was always happy...until now. Issue: 1) Changes made to the system make it harder to compare prior year detail with current year by category detail. 2) The "review" prompts continue to be seen even if I reviewed and found the info acceptable. 3) My estimated tax payments were double counted even after I had zeroed out one to the entry options. 4) Import of 1099B from my major financial institutions was much more problematic in regards to stock sales. Since I am an ex CFO I didn't give you a one star rating, but I am not confident in the accuracy of this year's return...I had never felt that way about TT. If I don't hear about improvements for 2022 I may likely take my filing business elsewhere. Note: simple filing of a W2 return may still work for those not doing any investing.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1579
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax! It's easy and I like that Turbo Tax has my information from filing previously. I have been filing my own self-employed tax returns for over 25 years. Since using Turbo Tax I feel like the returns are correct and I get the most deductions possible. I also don't dread filing taxes as much as I used to.
Date published: 2022-04-13
Rated 5 out of 5 by from So Easy to Use and Fast too! Turbo Tax led me effortlessly through the filing process.
Date published: 2022-04-13
Rated 5 out of 5 by from Great Great I found the whole experience abundantly useful
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is great!!! I've been using turbo Tax for over 15 years and it makes the process very straightforward and gives me peace of mind that it is done correctly!
Date published: 2022-04-13
Rated 4 out of 5 by from Better than it used to be It is easier to use than it used to be. I found it to be better than H&R Block
Date published: 2022-04-13
Rated 1 out of 5 by from program is great BUT.......... I loved every minute of it until it was time to file the state, and then after about 10 times of the payment page locking up, I realized I was never going to be allowed to file until I paid the EXTRA $40 to have them deduct it from my refund and also had to sign a couple permissions and disclosures and third party transfers saying it was voluntary...and THEN it went majically right straight through!
Date published: 2022-04-13
Rated 1 out of 5 by from Paid for Deluxe but only can download Basic I paid for the Deluxe version but when I downloaded it was only Basic. Figured it our while doing taxes and tried to upgrade. Thought I was successful but still only have Basic. WHAT GIVES? I need help because the Feds keep rejecting our return due to bogus non matching AGI. Please help me. WHY DO YOU NEED ALL THIS FREAKIN INFORMATION?
Date published: 2022-04-13
Rated 5 out of 5 by from Easy and Quick Super easy to use and understand! I have filed with TurboTax for years and never had any issues.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Online is incredibly easy My returns are fairly simple and using TurboTax Online just made it that much more simple and easy to do.
Date published: 2022-04-13
Rated 3 out of 5 by from The 2021 changes to the software have flaws I've filed with TT for nearly ten years. Was always happy...until now. Issue: 1) Changes made to the system make it harder to compare prior year detail with current year by category detail. 2) The "review" prompts continue to be seen even if I reviewed and found the info acceptable. 3) My estimated tax payments were double counted even after I had zeroed out one to the entry options. 4) Import of 1099B from my major financial institutions was much more problematic in regards to stock sales. Since I am an ex CFO I didn't give you a one star rating, but I am not confident in the accuracy of this year's return...I had never felt that way about TT. If I don't hear about improvements for 2022 I may likely take my filing business elsewhere. Note: simple filing of a W2 return may still work for those not doing any investing.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1579