TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Rough process this time Got frustrated getting auto answers to my specific questions after upgrading. Now satisfied after live assistance from B.
Date published: 2021-05-14
Rated 4 out of 5 by from Very easy to use. It would be nice if the acceptance letter could be printed to put with my copy.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax, indeed, is awesome. User friendly and i I have been using TurboTax for more than 10 years. Process has been easy and user friendly.
Date published: 2021-05-13
Rated 2 out of 5 by from turbo tax is not what it used to be unable to file electronically through this software so my agi was viewed as an error and it took an afternoon to straighten out the error otherwise the file was rejected. nobody called within the 5 minutes they said they would
Date published: 2021-05-13
Rated 5 out of 5 by from Been a User for 10+ years - that won't change I've used Turbo Tax for quite a while - even before it was online. I've always found the tool to be accurate, simple and user-friendly. We typically file with itemized deductions, and the guidance it provides through the various categories is helpful. If I have a question, I always can simple find the answer
Date published: 2021-05-13
Rated 5 out of 5 by from best why use anyone else? its too good to be free and easy.
Date published: 2021-05-13
Rated 4 out of 5 by from TurboTax was great TurboTax was easy to use and helped me a lot. I would have given it 5 stars if they did not charge an extra $40 processing fee to buy the suggested software. I was expecting it to just be $30 and when I went to check out it read an extra $40 processing fee.
Date published: 2021-05-13
Rated 5 out of 5 by from Yay TuboTax TurboTax was quick and easy! Worked great for this procrastinator!
Date published: 2021-05-13
Rated 5 out of 5 by from Easy A lot easier than you ever think it would be. If you have all your info you'll be done in less than 30 min
Date published: 2021-05-13
Rated 5 out of 5 by from Great Service! I had a great experience using the Deluxe service and got live assistance from a CPA named Mike who was incredibly nice, helpful,patient and knowledgeable!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1576
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Rough process this time Got frustrated getting auto answers to my specific questions after upgrading. Now satisfied after live assistance from B.
Date published: 2021-05-14
Rated 4 out of 5 by from Very easy to use. It would be nice if the acceptance letter could be printed to put with my copy.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax, indeed, is awesome. User friendly and i I have been using TurboTax for more than 10 years. Process has been easy and user friendly.
Date published: 2021-05-13
Rated 2 out of 5 by from turbo tax is not what it used to be unable to file electronically through this software so my agi was viewed as an error and it took an afternoon to straighten out the error otherwise the file was rejected. nobody called within the 5 minutes they said they would
Date published: 2021-05-13
Rated 5 out of 5 by from Been a User for 10+ years - that won't change I've used Turbo Tax for quite a while - even before it was online. I've always found the tool to be accurate, simple and user-friendly. We typically file with itemized deductions, and the guidance it provides through the various categories is helpful. If I have a question, I always can simple find the answer
Date published: 2021-05-13
Rated 5 out of 5 by from best why use anyone else? its too good to be free and easy.
Date published: 2021-05-13
Rated 4 out of 5 by from TurboTax was great TurboTax was easy to use and helped me a lot. I would have given it 5 stars if they did not charge an extra $40 processing fee to buy the suggested software. I was expecting it to just be $30 and when I went to check out it read an extra $40 processing fee.
Date published: 2021-05-13
Rated 5 out of 5 by from Yay TuboTax TurboTax was quick and easy! Worked great for this procrastinator!
Date published: 2021-05-13
Rated 5 out of 5 by from Easy A lot easier than you ever think it would be. If you have all your info you'll be done in less than 30 min
Date published: 2021-05-13
Rated 5 out of 5 by from Great Service! I had a great experience using the Deluxe service and got live assistance from a CPA named Mike who was incredibly nice, helpful,patient and knowledgeable!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1576