TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Crazy Last Minute Antics This year, my experience was "less smooth" than normal...and I've been using TurboTax for a number of years. Updates did not happen as scheduled and I did not know this until I was in the final steps of e-filing. It took me an hour to research the problem, load the patch, re-print, re-save, and finally e-file my return. It appeared to work well once all the "patches" and "updates" were in place, but wow...what a hassle at the last minute.
Date published: 2021-05-11
Rated 5 out of 5 by from SUPER EASY This was super easy! Super quick, very informative as well.
Date published: 2021-05-11
Rated 4 out of 5 by from Great service My agent Tonia was fantastic. A pleasure to talk with and helped save me about $2k
Date published: 2021-05-11
Rated 4 out of 5 by from FAST Great! Fast and very easy. Good customer service. Very helpful...
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is even better than I thought! Turbo Tax is great and gets better and easier each year. This year I used the online help twice and both times the representatives were professional , knowledgeable and patient with me. I got my answers in minutes and was on my way to completing the return. Erica was Amazing!
Date published: 2021-05-11
Rated 5 out of 5 by from John was great John was great. He was extremely helpful in guiding me through my taxes.
Date published: 2021-05-11
Rated 4 out of 5 by from TurboTax works well, if a bit tedious at times. I used the most basic version, and got through both Federal and State returns without using a Chat session. It is about as easy to use as one could expect.
Date published: 2021-05-11
Rated 4 out of 5 by from Pretty Straight Forward I have used Turbo Tax for the last 5 years and haven't have any issues with it.
Date published: 2021-05-11
Rated 5 out of 5 by from Couldn't do it without you! I appreciate turbo tax guiding me through all questions--thanks!
Date published: 2021-05-11
Rated 5 out of 5 by from My Tax Return Go-To! Turbotax makes filing easy for the average person. It even thoroughly explains the purpose in each question which educated me along the way. I feel more knowledgeable about my taxes than ever before.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1576
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Crazy Last Minute Antics This year, my experience was "less smooth" than normal...and I've been using TurboTax for a number of years. Updates did not happen as scheduled and I did not know this until I was in the final steps of e-filing. It took me an hour to research the problem, load the patch, re-print, re-save, and finally e-file my return. It appeared to work well once all the "patches" and "updates" were in place, but wow...what a hassle at the last minute.
Date published: 2021-05-11
Rated 5 out of 5 by from SUPER EASY This was super easy! Super quick, very informative as well.
Date published: 2021-05-11
Rated 4 out of 5 by from Great service My agent Tonia was fantastic. A pleasure to talk with and helped save me about $2k
Date published: 2021-05-11
Rated 4 out of 5 by from FAST Great! Fast and very easy. Good customer service. Very helpful...
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is even better than I thought! Turbo Tax is great and gets better and easier each year. This year I used the online help twice and both times the representatives were professional , knowledgeable and patient with me. I got my answers in minutes and was on my way to completing the return. Erica was Amazing!
Date published: 2021-05-11
Rated 5 out of 5 by from John was great John was great. He was extremely helpful in guiding me through my taxes.
Date published: 2021-05-11
Rated 4 out of 5 by from TurboTax works well, if a bit tedious at times. I used the most basic version, and got through both Federal and State returns without using a Chat session. It is about as easy to use as one could expect.
Date published: 2021-05-11
Rated 4 out of 5 by from Pretty Straight Forward I have used Turbo Tax for the last 5 years and haven't have any issues with it.
Date published: 2021-05-11
Rated 5 out of 5 by from Couldn't do it without you! I appreciate turbo tax guiding me through all questions--thanks!
Date published: 2021-05-11
Rated 5 out of 5 by from My Tax Return Go-To! Turbotax makes filing easy for the average person. It even thoroughly explains the purpose in each question which educated me along the way. I feel more knowledgeable about my taxes than ever before.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1576