TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Really a GREAT way to do all my taxes Program works wonderful - that is until I get to the end and try to efile the State Taxes. I see my credit card was charged for $25 instead of the $20 it said it would cost. Then after paying that (and seeing it on my MC account) it goes back to saying "How do you want to pay. That stinks. You need to fix the payment section.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome CPA service Got the full service, uploaded the documents and ... done
Date published: 2021-05-12
Rated 3 out of 5 by from Worst experience since 2011! I've been a customer/user since 2011. This was the worst edition ever! Took me hours to get started, endless loops that never let me actually start my taxes. Once I was able to "outsmart" your program things were fairly normal until the filing/saving blocks. Could't print my return, my printer could not be found, couldn't add my printer, had to close program, open from my file then copy and paste to print. Very frustrating!!! Not a good experience for the price!!! Considering trying someone else next year. You've been so good for so long, what happened???
Date published: 2021-05-12
Rated 5 out of 5 by from Won't do taxes without Turbo Tax! Filing taxes is always painful. Turbo Tax is an effective anaesthetic. Flawless data transfer either directly from my bank or from uploaded documents, and flawless math saves time and minimizes aggravation. I had to chat or speak with 3 tax experts along the way and I never had to wait very long. Their competency was mixed, but I was very fortunate to connect by phone with an expert who was able to answer my lingering questions, and was even able to provide insights on how to approach next year's taxes. I won't ever do my taxes without Turbo Tax assistance!
Date published: 2021-05-12
Rated 5 out of 5 by from Always helpful if needed We've used Turbo Tax several years now. They make sure everything is explained well and offer suggestions. It's saved us money being able to use it
Date published: 2021-05-12
Rated 5 out of 5 by from Thanks Piper was amazing! She was very prompt, accurate and easy to work with!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo tax is excellent very simple and direct can’t make a mistake good follow up
Date published: 2021-05-12
Rated 5 out of 5 by from Loved turbo tax!! This was my first time doing my taxes, and turbo tax was fantastic!! I even was able to talk with someone who helped me through all of it!
Date published: 2021-05-12
Rated 5 out of 5 by from Very efficient, excellent ! Very thorough and I like the step by step approach !
Date published: 2021-05-12
Rated 5 out of 5 by from worth every cent really good setup especially with the premium assistance
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1574
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Really a GREAT way to do all my taxes Program works wonderful - that is until I get to the end and try to efile the State Taxes. I see my credit card was charged for $25 instead of the $20 it said it would cost. Then after paying that (and seeing it on my MC account) it goes back to saying "How do you want to pay. That stinks. You need to fix the payment section.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome CPA service Got the full service, uploaded the documents and ... done
Date published: 2021-05-12
Rated 3 out of 5 by from Worst experience since 2011! I've been a customer/user since 2011. This was the worst edition ever! Took me hours to get started, endless loops that never let me actually start my taxes. Once I was able to "outsmart" your program things were fairly normal until the filing/saving blocks. Could't print my return, my printer could not be found, couldn't add my printer, had to close program, open from my file then copy and paste to print. Very frustrating!!! Not a good experience for the price!!! Considering trying someone else next year. You've been so good for so long, what happened???
Date published: 2021-05-12
Rated 5 out of 5 by from Won't do taxes without Turbo Tax! Filing taxes is always painful. Turbo Tax is an effective anaesthetic. Flawless data transfer either directly from my bank or from uploaded documents, and flawless math saves time and minimizes aggravation. I had to chat or speak with 3 tax experts along the way and I never had to wait very long. Their competency was mixed, but I was very fortunate to connect by phone with an expert who was able to answer my lingering questions, and was even able to provide insights on how to approach next year's taxes. I won't ever do my taxes without Turbo Tax assistance!
Date published: 2021-05-12
Rated 5 out of 5 by from Always helpful if needed We've used Turbo Tax several years now. They make sure everything is explained well and offer suggestions. It's saved us money being able to use it
Date published: 2021-05-12
Rated 5 out of 5 by from Thanks Piper was amazing! She was very prompt, accurate and easy to work with!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo tax is excellent very simple and direct can’t make a mistake good follow up
Date published: 2021-05-12
Rated 5 out of 5 by from Loved turbo tax!! This was my first time doing my taxes, and turbo tax was fantastic!! I even was able to talk with someone who helped me through all of it!
Date published: 2021-05-12
Rated 5 out of 5 by from Very efficient, excellent ! Very thorough and I like the step by step approach !
Date published: 2021-05-12
Rated 5 out of 5 by from worth every cent really good setup especially with the premium assistance
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1574