TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Expensive, but did a good job Seems needlessly expensive for the type of filing I had to do. But getting the filing done was easy enough, and it was helpful that since I had to pay anyways, I could get a live expert to double check everything for me.
Date published: 2022-04-14
Rated 4 out of 5 by from TURBO TAX IS GOOD I definitely got to use the CHAT to determine what to do about a discrepancy on my spouse's W2. Ultimately my mother who use to do my taxes confirmed the answer. (At 81 she decided 2021 was her last year tax year to work.
Date published: 2022-04-14
Rated 5 out of 5 by from easy very quick and easy and not confusing, got it done within 30 minutes
Date published: 2022-04-14
Rated 5 out of 5 by from fantastic product generally simple to use, very happy with the results
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome Easy to understand. Always a good program. Love Love
Date published: 2022-04-14
Rated 5 out of 5 by from Love using Turbo Tax! I couldn't find where to click to fix NC issue. Received phone call promptly, and received professional service and we fixed the problem together!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Easy to Use First time using TurboTax. Easy to use and I like that I can get live help if needed (for the extra fee). Definitely will use again.
Date published: 2022-04-14
Rated 3 out of 5 by from turbo tax I have non complicated returns & having to wait for the updates to load is frustrating. Should be able to chose if I want to update, I the program seems to run slow even though I have high speed internet. The final comment every year it says a free state but when I hit except, it wants to charge me money, & that is extremely frustrating.
Date published: 2022-04-14
Rated 5 out of 5 by from VERY KNOWLEDGE FRIENDLY AND HELPFUL MY EXPERIENCE IS GREAT, I AM VERY SATISFY WITH THE SERVICE
Date published: 2022-04-14
Rated 5 out of 5 by from Thank you!! Best experience working with a live TurboTax representative. She answered all of my questions and helped me get more for my return.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1569
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Expensive, but did a good job Seems needlessly expensive for the type of filing I had to do. But getting the filing done was easy enough, and it was helpful that since I had to pay anyways, I could get a live expert to double check everything for me.
Date published: 2022-04-14
Rated 4 out of 5 by from TURBO TAX IS GOOD I definitely got to use the CHAT to determine what to do about a discrepancy on my spouse's W2. Ultimately my mother who use to do my taxes confirmed the answer. (At 81 she decided 2021 was her last year tax year to work.
Date published: 2022-04-14
Rated 5 out of 5 by from easy very quick and easy and not confusing, got it done within 30 minutes
Date published: 2022-04-14
Rated 5 out of 5 by from fantastic product generally simple to use, very happy with the results
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome Easy to understand. Always a good program. Love Love
Date published: 2022-04-14
Rated 5 out of 5 by from Love using Turbo Tax! I couldn't find where to click to fix NC issue. Received phone call promptly, and received professional service and we fixed the problem together!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Easy to Use First time using TurboTax. Easy to use and I like that I can get live help if needed (for the extra fee). Definitely will use again.
Date published: 2022-04-14
Rated 3 out of 5 by from turbo tax I have non complicated returns & having to wait for the updates to load is frustrating. Should be able to chose if I want to update, I the program seems to run slow even though I have high speed internet. The final comment every year it says a free state but when I hit except, it wants to charge me money, & that is extremely frustrating.
Date published: 2022-04-14
Rated 5 out of 5 by from VERY KNOWLEDGE FRIENDLY AND HELPFUL MY EXPERIENCE IS GREAT, I AM VERY SATISFY WITH THE SERVICE
Date published: 2022-04-14
Rated 5 out of 5 by from Thank you!! Best experience working with a live TurboTax representative. She answered all of my questions and helped me get more for my return.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1569