TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Terrible interface, little or no online help, bad! No simple navigation, like "return to ..." in the workflow. Confusing information on K-1s (estates vs partnerships - you're asked AFTER what type it is. Wasted an hour on it.). No automated help unless you pay for it. "Race mode" was supposed to take 25 minutes, took almost 4 hours. Garbage product that was easier to use 20 years ago! Who designed this? Even the payment/refund direct deposit portion is not clear. Entered CC info twice. Why? Just a total mess of an app.
Date published: 2023-04-17
Rated 5 out of 5 by from great stuff over all it was a very fast and easy process so yeah .
Date published: 2023-04-17
Rated 1 out of 5 by from turbotax is not aweson the cost is ridiculous and in order to obtain any assistance the cost is doubled. moreover, when asking for explanations the only explanation given is because that is what we calculated. just terrible H&R Block is the service for next year.
Date published: 2023-04-17
Rated 1 out of 5 by from Too much money too much money too much money too much money too much money too much money too much money too much money
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is really good. It's easy to follow and gives help when you have questions or problems
Date published: 2023-04-17
Rated 3 out of 5 by from Cost of TurboTax has skyrocketed!!! rather disappointing to see that the price of TurboTax has skyrocked to nearly $200 since last year 2021 tax filing
Date published: 2023-04-17
Rated 5 out of 5 by from Repeat Customer! Love the product! Saves me tons of time- Layout is easy to read, good explanations, no issues with filing and no nasty notes from Uncle Sam! See you next year!
Date published: 2023-04-17
Rated 5 out of 5 by from turbotax is awesome Helps make it easy. i enjoyed using this software. It helped.
Date published: 2023-04-17
Rated 3 out of 5 by from changes you made to savings is much better I have used Turbo Tax for many years. Progressively you have made many changes that probably frustrate many of your clients who may have dropped Turbo Tax for another type like H & R Block. It appears that you have gone the way that program that does it by having clients enter the information and give you the material needed for you to do the tax return. For me, your new method is really quite time-consuming than what it used to be. I find it rather annoying.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use and very helpful information Great product! Didn't have any problems! Made taxes easy!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1568
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible interface, little or no online help, bad! No simple navigation, like "return to ..." in the workflow. Confusing information on K-1s (estates vs partnerships - you're asked AFTER what type it is. Wasted an hour on it.). No automated help unless you pay for it. "Race mode" was supposed to take 25 minutes, took almost 4 hours. Garbage product that was easier to use 20 years ago! Who designed this? Even the payment/refund direct deposit portion is not clear. Entered CC info twice. Why? Just a total mess of an app.
Date published: 2023-04-17
Rated 5 out of 5 by from great stuff over all it was a very fast and easy process so yeah .
Date published: 2023-04-17
Rated 1 out of 5 by from turbotax is not aweson the cost is ridiculous and in order to obtain any assistance the cost is doubled. moreover, when asking for explanations the only explanation given is because that is what we calculated. just terrible H&R Block is the service for next year.
Date published: 2023-04-17
Rated 1 out of 5 by from Too much money too much money too much money too much money too much money too much money too much money too much money
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is really good. It's easy to follow and gives help when you have questions or problems
Date published: 2023-04-17
Rated 3 out of 5 by from Cost of TurboTax has skyrocketed!!! rather disappointing to see that the price of TurboTax has skyrocked to nearly $200 since last year 2021 tax filing
Date published: 2023-04-17
Rated 5 out of 5 by from Repeat Customer! Love the product! Saves me tons of time- Layout is easy to read, good explanations, no issues with filing and no nasty notes from Uncle Sam! See you next year!
Date published: 2023-04-17
Rated 5 out of 5 by from turbotax is awesome Helps make it easy. i enjoyed using this software. It helped.
Date published: 2023-04-17
Rated 3 out of 5 by from changes you made to savings is much better I have used Turbo Tax for many years. Progressively you have made many changes that probably frustrate many of your clients who may have dropped Turbo Tax for another type like H & R Block. It appears that you have gone the way that program that does it by having clients enter the information and give you the material needed for you to do the tax return. For me, your new method is really quite time-consuming than what it used to be. I find it rather annoying.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use and very helpful information Great product! Didn't have any problems! Made taxes easy!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1568