TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Simple and quick! Quick and simple software that walks you through each step
Date published: 2021-05-14
Rated 4 out of 5 by from Review It's alright. It's alright. It's alright. It's alright. It's alright. It's alright.
Date published: 2021-05-14
Rated 5 out of 5 by from 10 years with Turbo Tax I have been using Turbo Tax for 10 years it has always been simple and user friendly.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax so easy Easy to follow process providing peace of mind with filing.
Date published: 2021-05-14
Rated 5 out of 5 by from very easy and user friendly liked the fact that it tries to maximize deductions for the not so good at tax people. makes things fairly easy to figure out
Date published: 2021-05-14
Rated 3 out of 5 by from TurboTax issues calculating Mortgage Interest Ded. With 2019 and 2020, the software continues to have problems / bugs calculating deductible interest for refinanced mortgages - same loan with multiple 1098s in the year it was refinanced. For 2019 tax year, I didn't catch it and ended up overpaying tax liability and thankfully discovered it Feb 2021 and filed amended returns ... still waiting for refund of overpayment from IRS. I've spent days trying to amend 2019 and manually workaround 2020 filings. Incredibly frustrating so I'm considering going back to a competitor.
Date published: 2021-05-14
Rated 2 out of 5 by from last time I'm using turbo tax its not free at all and they are also charging an extra $40 to pay with your return money smh
Date published: 2021-05-14
Rated 1 out of 5 by from Bad. The small business version just kept asking me to update the same thing over and over again. I tried to contact support. It took forever. Then the person had no idea what I was talking about. Then they wanted to share my screen. I ended up just paying the extra $60 for Max audit protect just in case I was wrong with my entries. Worst experience in 6 years of using it. Probably going to TasSlayer next year.
Date published: 2021-05-14
Rated 5 out of 5 by from LOVE I've used Turbotax for years! Absolutely love them!!
Date published: 2021-05-14
Rated 5 out of 5 by from easy peasy!!! I was able to do this all by myself. I wish I had done this years ago!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1566
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and quick! Quick and simple software that walks you through each step
Date published: 2021-05-14
Rated 4 out of 5 by from Review It's alright. It's alright. It's alright. It's alright. It's alright. It's alright.
Date published: 2021-05-14
Rated 5 out of 5 by from 10 years with Turbo Tax I have been using Turbo Tax for 10 years it has always been simple and user friendly.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax so easy Easy to follow process providing peace of mind with filing.
Date published: 2021-05-14
Rated 5 out of 5 by from very easy and user friendly liked the fact that it tries to maximize deductions for the not so good at tax people. makes things fairly easy to figure out
Date published: 2021-05-14
Rated 3 out of 5 by from TurboTax issues calculating Mortgage Interest Ded. With 2019 and 2020, the software continues to have problems / bugs calculating deductible interest for refinanced mortgages - same loan with multiple 1098s in the year it was refinanced. For 2019 tax year, I didn't catch it and ended up overpaying tax liability and thankfully discovered it Feb 2021 and filed amended returns ... still waiting for refund of overpayment from IRS. I've spent days trying to amend 2019 and manually workaround 2020 filings. Incredibly frustrating so I'm considering going back to a competitor.
Date published: 2021-05-14
Rated 2 out of 5 by from last time I'm using turbo tax its not free at all and they are also charging an extra $40 to pay with your return money smh
Date published: 2021-05-14
Rated 1 out of 5 by from Bad. The small business version just kept asking me to update the same thing over and over again. I tried to contact support. It took forever. Then the person had no idea what I was talking about. Then they wanted to share my screen. I ended up just paying the extra $60 for Max audit protect just in case I was wrong with my entries. Worst experience in 6 years of using it. Probably going to TasSlayer next year.
Date published: 2021-05-14
Rated 5 out of 5 by from LOVE I've used Turbotax for years! Absolutely love them!!
Date published: 2021-05-14
Rated 5 out of 5 by from easy peasy!!! I was able to do this all by myself. I wish I had done this years ago!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1566