TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from A Decade of Confidence and Peace of Mind As a loyal TurboTax customer for over a decade, I have witnessed the evolution of this remarkable tax software and have consistently been impressed by its features, ease of use, and seamless integration with personal and small business taxes. In this review, I'd like to share my experience and highlight the reasons why TurboTax has become my go-to tax solution. First and foremost, the user-friendly interface makes navigating the software a breeze. TurboTax has consistently improved its design over the years, making it easy for users of all technical skill levels to confidently prepare and file their taxes. The step-by-step guidance ensures that no deductions or credits are missed, and the software automatically checks for errors and potential audit triggers. This comprehensive approach has given me peace of mind, knowing that my taxes are accurate and complete. One of the standout features of TurboTax is its integration with financial institutions and accounting software. By automatically importing data from my bank accounts and accounting software, TurboTax has saved me countless hours of manual data entry. This level of automation not only streamlines the process but also reduces the risk of errors. As a small business owner, I appreciate the extensive support TurboTax provides for self-employed individuals and entrepreneurs. The software is equipped with a wealth of industry-specific deductions and credits, ensuring that I am maximizing my tax savings. Additionally, the built-in tools for calculating estimated taxes and tracking expenses have proven to be invaluable for managing my business finances throughout the year. Customer support is another area where TurboTax truly shines. From the online help center to the live chat with tax experts, I have always found the assistance I need when confronted with complex tax situations. The sense of security I feel, knowing that expert help is just a click away, is priceless. Lastly, the mobile app has made it even more convenient to manage my taxes on-the-go. With features like receipt scanning and real-time refund tracking, TurboTax's mobile app ensures that I can stay on top of my taxes, even when I'm away from my computer. In summary, my decade-long experience with TurboTax has been nothing short of exceptional. The software's user-friendly interface, seamless integration with financial accounts, extensive support for small business owners, and top-notch customer service have provided me with peace of mind and confidence in my tax filings. I wholeheartedly recommend TurboTax to anyone seeking a reliable, efficient, and easy-to-use tax solution.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax is okay My experience was good. TurboTax expert was very helpful.
Date published: 2023-04-17
Rated 5 out of 5 by from WAS'NT TO BAD TOOK ME A WHILE BUT I GOT IT, THANK YOU FOR YOUR HELP TURBO TAX
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax for the WIN!!!! Super easy to use and very fast. Thank you Intuit!!!
Date published: 2023-04-17
Rated 5 out of 5 by from I actually like filing taxes super easy and fast. Turbo tax made it enjoyable. I would use it again
Date published: 2023-04-17
Rated 1 out of 5 by from I regret this greatly. I didn't want to use deluxe. I deselected every option that it would allow me to, and did not use any special experts to review. Despite my best efforts, TurboTax decided that I had used deluxe and charged me almost $150.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Help! What can I say I got through it with some good help tax preparers.
Date published: 2023-04-17
Rated 4 out of 5 by from Extremely User Friendly I've used TurboTax for years. It's fairly simple and takes you through all the steps very easily. However, there are certain items I have to "Google" during the process, and I wish some of the IRS forms were explained directly on the TurboTax website.
Date published: 2023-04-17
Rated 5 out of 5 by from Love it No pressure no problems. Will Recommend to Family and Friends
Date published: 2023-04-17
Rated 1 out of 5 by from No Call Back My efile returnes were rejected. I tried multiple times to discuss with Turbo Tax reps. First one said she had to get someone else and would call back in a few minutes. Hours later I called again, started working with a rep who said she had audio problems, was going to calll me right back. No call back received. Finally, there was no option to even talk to a rep. This is because of an ip pid spouse problem
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1565
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A Decade of Confidence and Peace of Mind As a loyal TurboTax customer for over a decade, I have witnessed the evolution of this remarkable tax software and have consistently been impressed by its features, ease of use, and seamless integration with personal and small business taxes. In this review, I'd like to share my experience and highlight the reasons why TurboTax has become my go-to tax solution. First and foremost, the user-friendly interface makes navigating the software a breeze. TurboTax has consistently improved its design over the years, making it easy for users of all technical skill levels to confidently prepare and file their taxes. The step-by-step guidance ensures that no deductions or credits are missed, and the software automatically checks for errors and potential audit triggers. This comprehensive approach has given me peace of mind, knowing that my taxes are accurate and complete. One of the standout features of TurboTax is its integration with financial institutions and accounting software. By automatically importing data from my bank accounts and accounting software, TurboTax has saved me countless hours of manual data entry. This level of automation not only streamlines the process but also reduces the risk of errors. As a small business owner, I appreciate the extensive support TurboTax provides for self-employed individuals and entrepreneurs. The software is equipped with a wealth of industry-specific deductions and credits, ensuring that I am maximizing my tax savings. Additionally, the built-in tools for calculating estimated taxes and tracking expenses have proven to be invaluable for managing my business finances throughout the year. Customer support is another area where TurboTax truly shines. From the online help center to the live chat with tax experts, I have always found the assistance I need when confronted with complex tax situations. The sense of security I feel, knowing that expert help is just a click away, is priceless. Lastly, the mobile app has made it even more convenient to manage my taxes on-the-go. With features like receipt scanning and real-time refund tracking, TurboTax's mobile app ensures that I can stay on top of my taxes, even when I'm away from my computer. In summary, my decade-long experience with TurboTax has been nothing short of exceptional. The software's user-friendly interface, seamless integration with financial accounts, extensive support for small business owners, and top-notch customer service have provided me with peace of mind and confidence in my tax filings. I wholeheartedly recommend TurboTax to anyone seeking a reliable, efficient, and easy-to-use tax solution.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax is okay My experience was good. TurboTax expert was very helpful.
Date published: 2023-04-17
Rated 5 out of 5 by from WAS'NT TO BAD TOOK ME A WHILE BUT I GOT IT, THANK YOU FOR YOUR HELP TURBO TAX
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax for the WIN!!!! Super easy to use and very fast. Thank you Intuit!!!
Date published: 2023-04-17
Rated 5 out of 5 by from I actually like filing taxes super easy and fast. Turbo tax made it enjoyable. I would use it again
Date published: 2023-04-17
Rated 1 out of 5 by from I regret this greatly. I didn't want to use deluxe. I deselected every option that it would allow me to, and did not use any special experts to review. Despite my best efforts, TurboTax decided that I had used deluxe and charged me almost $150.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Help! What can I say I got through it with some good help tax preparers.
Date published: 2023-04-17
Rated 4 out of 5 by from Extremely User Friendly I've used TurboTax for years. It's fairly simple and takes you through all the steps very easily. However, there are certain items I have to "Google" during the process, and I wish some of the IRS forms were explained directly on the TurboTax website.
Date published: 2023-04-17
Rated 5 out of 5 by from Love it No pressure no problems. Will Recommend to Family and Friends
Date published: 2023-04-17
Rated 1 out of 5 by from No Call Back My efile returnes were rejected. I tried multiple times to discuss with Turbo Tax reps. First one said she had to get someone else and would call back in a few minutes. Hours later I called again, started working with a rep who said she had audio problems, was going to calll me right back. No call back received. Finally, there was no option to even talk to a rep. This is because of an ip pid spouse problem
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1565