TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Turbo tax is a rip off! How can Turbo tax charge me $59 dollars to file my federal return and then force me to file electronically with the state for another $59 dollars when in recent pass you had the option to send your printed out file return to the state in the mail for free. It's not right how this platform lies and states you can do your filing for a specific fee of $59 dollars when in fact this is a plea to get more money out the customer!
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax! Works like a charm! Thanks! Excellent software! I'm a long-time fan and user! Works very well, just like I expect. Thanks very much for your hard work in creating such great software! Super user friendly! Cheers!
Date published: 2023-04-18
Rated 1 out of 5 by from Not free with only one w2 no depenents - they lie Started free efile on my aunt's computer since I dont have one. Put in my name and one w2 and then it upgraded to deluxe for no reason. So I had to pay $98. NOT FREE I am not happy
Date published: 2023-04-18
Rated 1 out of 5 by from how is $118 free? No option to file for free. kept asking for more money the entire time filling it out.
Date published: 2023-04-18
Rated 5 out of 5 by from Been using Turbotax for 8 years now Easy, informative, and with a perfect, easy to follow guidance that helps you get your tax return done on time with less than two hours.
Date published: 2023-04-18
Rated 1 out of 5 by from TOO EXPENSIVE FOR BASIC SERVICE WITH NO HELP PAID NEARLY 1/3rd OF MY REFUND TO YALL AND DID IT ALL MYSELF. HAD NO HELP FROM ANY TAX PROFESSIONAL JUST A PLATFORM TO INPUT DATA. WAY OVER PRICED NOW
Date published: 2023-04-18
Rated 3 out of 5 by from So-so The system glitched a lot. It's also very expensive.
Date published: 2023-04-18
Rated 4 out of 5 by from Only one software bug this year! Shame we can't manually change broken items like the adoptive child support credit.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and helpful Love using turbotax, its easy and helpful. It is so easy to do from the comfort of my home.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is so easy to use. I have never had a problem using turbo tax. I have used it many times filing my returnns.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1564
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax is a rip off! How can Turbo tax charge me $59 dollars to file my federal return and then force me to file electronically with the state for another $59 dollars when in recent pass you had the option to send your printed out file return to the state in the mail for free. It's not right how this platform lies and states you can do your filing for a specific fee of $59 dollars when in fact this is a plea to get more money out the customer!
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax! Works like a charm! Thanks! Excellent software! I'm a long-time fan and user! Works very well, just like I expect. Thanks very much for your hard work in creating such great software! Super user friendly! Cheers!
Date published: 2023-04-18
Rated 1 out of 5 by from Not free with only one w2 no depenents - they lie Started free efile on my aunt's computer since I dont have one. Put in my name and one w2 and then it upgraded to deluxe for no reason. So I had to pay $98. NOT FREE I am not happy
Date published: 2023-04-18
Rated 1 out of 5 by from how is $118 free? No option to file for free. kept asking for more money the entire time filling it out.
Date published: 2023-04-18
Rated 5 out of 5 by from Been using Turbotax for 8 years now Easy, informative, and with a perfect, easy to follow guidance that helps you get your tax return done on time with less than two hours.
Date published: 2023-04-18
Rated 1 out of 5 by from TOO EXPENSIVE FOR BASIC SERVICE WITH NO HELP PAID NEARLY 1/3rd OF MY REFUND TO YALL AND DID IT ALL MYSELF. HAD NO HELP FROM ANY TAX PROFESSIONAL JUST A PLATFORM TO INPUT DATA. WAY OVER PRICED NOW
Date published: 2023-04-18
Rated 3 out of 5 by from So-so The system glitched a lot. It's also very expensive.
Date published: 2023-04-18
Rated 4 out of 5 by from Only one software bug this year! Shame we can't manually change broken items like the adoptive child support credit.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and helpful Love using turbotax, its easy and helpful. It is so easy to do from the comfort of my home.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is so easy to use. I have never had a problem using turbo tax. I have used it many times filing my returnns.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1564