TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! This website saved so much time and was so user friendly!
Date published: 2022-04-14
Rated 2 out of 5 by from Buggiest version of turbotax ever! I called to get help with paying for my state e-file but it would not let me take the payment from my state refund because it said I did not have a Federal Return. That is impossible. So I tried to pay with a credit card and it said I needed my confirmation number from (I guess) the purchase of my turbotax program. Since I bought a desktop CD I had no confirmation number.
Date published: 2022-04-14
Rated 5 out of 5 by from Great Help! Teena really helped us figure out how to get the most out of our deduction and our business taxes last year.
Date published: 2022-04-14
Rated 4 out of 5 by from TT is helpful Have used TT for nearly 20 years without difficulty. Expensive but generally worth the effort and expense.
Date published: 2022-04-14
Rated 5 out of 5 by from 2022 RETURN FORMAT IMPROVED OVER PREVOUS YEARS. ALSO DRIVER LICENSE ID WORKED WELL.
Date published: 2022-04-14
Rated 4 out of 5 by from good easy to use easy and simple. costwise is fare.....
Date published: 2022-04-14
Rated 4 out of 5 by from Had trouble viewing past returns. The program was easy, but I wasn't able to view my past returns. I believe it was because of recently retiring and using a different computer. I phoned, but wasn't able to correct the issue. I had to log into the IRS website.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is great! Always someone available if/when I get frustrated and TT always keeps track of my info
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax Is Awful Turbo Tax over charges to file. The system doesn't even show you what you will actually be paying until after they charge you. They also make you go through multiple pages where each time they raise the price after saying it would be something else.There is absolutely no reason filing a simple tax form should be over a hundred dollars. Definitely would not recommend using such a horrible service.
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax 2021 Is My Go To Tax Return Preparation A Each year Turbo Tax gets easier to use. It's almost a pleasure to see tax time come around...again :-)
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1558
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! This website saved so much time and was so user friendly!
Date published: 2022-04-14
Rated 2 out of 5 by from Buggiest version of turbotax ever! I called to get help with paying for my state e-file but it would not let me take the payment from my state refund because it said I did not have a Federal Return. That is impossible. So I tried to pay with a credit card and it said I needed my confirmation number from (I guess) the purchase of my turbotax program. Since I bought a desktop CD I had no confirmation number.
Date published: 2022-04-14
Rated 5 out of 5 by from Great Help! Teena really helped us figure out how to get the most out of our deduction and our business taxes last year.
Date published: 2022-04-14
Rated 4 out of 5 by from TT is helpful Have used TT for nearly 20 years without difficulty. Expensive but generally worth the effort and expense.
Date published: 2022-04-14
Rated 5 out of 5 by from 2022 RETURN FORMAT IMPROVED OVER PREVOUS YEARS. ALSO DRIVER LICENSE ID WORKED WELL.
Date published: 2022-04-14
Rated 4 out of 5 by from good easy to use easy and simple. costwise is fare.....
Date published: 2022-04-14
Rated 4 out of 5 by from Had trouble viewing past returns. The program was easy, but I wasn't able to view my past returns. I believe it was because of recently retiring and using a different computer. I phoned, but wasn't able to correct the issue. I had to log into the IRS website.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is great! Always someone available if/when I get frustrated and TT always keeps track of my info
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax Is Awful Turbo Tax over charges to file. The system doesn't even show you what you will actually be paying until after they charge you. They also make you go through multiple pages where each time they raise the price after saying it would be something else.There is absolutely no reason filing a simple tax form should be over a hundred dollars. Definitely would not recommend using such a horrible service.
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax 2021 Is My Go To Tax Return Preparation A Each year Turbo Tax gets easier to use. It's almost a pleasure to see tax time come around...again :-)
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1558