TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from TurboTax is mediocre and has ridiculous addon fees I spent hours trying to figure out why I couldn't enter my childcare expenses correctly just to find out that there was a bug in the program. I called the help number, and the person helping me had not idea how to help. I finally found someone online with the same problem. The whole purpose of buying this software was to save time. I also don't like that TurboTax charges addon fees for state file, plus a $40 charge to use your refund to pay for the state e-file. That is absurd. I can't wait until a better program comes along. I will be shopping around.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax 1992-current Used I have not had issues in prior years, but this year seems a bit sloppy. CD used to load program, error, then would not open. Uninstalled, then redid and seems ok so far. When I entered Credit Card info for filing all went through and took me back to screen and I had to hit credit card again and then it took me to the correct place to file. Seemed very wacky. Not sure what the next file will do. Always felt 200% clean program, but doubting this year.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbotax ease Easy to use and make sure all is accounted for. Confident in it.
Date published: 2022-04-14
Rated 5 out of 5 by from 5yrs with Turbo Tax Great tool when doing tax preperations. Great Support
Date published: 2022-04-14
Rated 5 out of 5 by from Easy and maximum returns Ayanna was pleasant, educated on her product and helped me resolve my issue in minutes.
Date published: 2022-04-14
Rated 5 out of 5 by from Love it TurboTax provides good information and it's easy to follow.
Date published: 2022-04-14
Rated 4 out of 5 by from Easy and FREE Easy and free!!!!! Recommended by my credit union.
Date published: 2022-04-14
Rated 5 out of 5 by from Great job with this app Nice simple easy did it in no time with not much help at all
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Turbo Tax is super user friendly! Recommend to all!
Date published: 2022-04-14
Rated 3 out of 5 by from Errors occur frequently Errors occur frequently, click find solution have no answer, in particular, the tax bills of the two states have always been wrong for full or half year residents.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1549
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is mediocre and has ridiculous addon fees I spent hours trying to figure out why I couldn't enter my childcare expenses correctly just to find out that there was a bug in the program. I called the help number, and the person helping me had not idea how to help. I finally found someone online with the same problem. The whole purpose of buying this software was to save time. I also don't like that TurboTax charges addon fees for state file, plus a $40 charge to use your refund to pay for the state e-file. That is absurd. I can't wait until a better program comes along. I will be shopping around.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax 1992-current Used I have not had issues in prior years, but this year seems a bit sloppy. CD used to load program, error, then would not open. Uninstalled, then redid and seems ok so far. When I entered Credit Card info for filing all went through and took me back to screen and I had to hit credit card again and then it took me to the correct place to file. Seemed very wacky. Not sure what the next file will do. Always felt 200% clean program, but doubting this year.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbotax ease Easy to use and make sure all is accounted for. Confident in it.
Date published: 2022-04-14
Rated 5 out of 5 by from 5yrs with Turbo Tax Great tool when doing tax preperations. Great Support
Date published: 2022-04-14
Rated 5 out of 5 by from Easy and maximum returns Ayanna was pleasant, educated on her product and helped me resolve my issue in minutes.
Date published: 2022-04-14
Rated 5 out of 5 by from Love it TurboTax provides good information and it's easy to follow.
Date published: 2022-04-14
Rated 4 out of 5 by from Easy and FREE Easy and free!!!!! Recommended by my credit union.
Date published: 2022-04-14
Rated 5 out of 5 by from Great job with this app Nice simple easy did it in no time with not much help at all
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Turbo Tax is super user friendly! Recommend to all!
Date published: 2022-04-14
Rated 3 out of 5 by from Errors occur frequently Errors occur frequently, click find solution have no answer, in particular, the tax bills of the two states have always been wrong for full or half year residents.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1549