TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 1 out of 5 by
Turbo553311 from
TurboTax is mediocre and has ridiculous addon fees
I spent hours trying to figure out why I couldn't enter my childcare expenses correctly just to find out that there was a bug in the program. I called the help number, and the person helping me had not idea how to help. I finally found someone online with the same problem. The whole purpose of buying this software was to save time. I also don't like that TurboTax charges addon fees for state file, plus a $40 charge to use your refund to pay for the state e-file. That is absurd. I can't wait until a better program comes along. I will be shopping around.
Date published: 2022-04-14
Rated 4 out of 5 by
ckincler from
Turbo Tax 1992-current Used
I have not had issues in prior years, but this year seems a bit sloppy. CD used to load program, error, then would not open. Uninstalled, then redid and seems ok so far. When I entered Credit Card info for filing all went through and took me back to screen and I had to hit credit card again and then it took me to the correct place to file. Seemed very wacky. Not sure what the next file will do. Always felt 200% clean program, but doubting this year.
Date published: 2022-04-14
Rated 4 out of 5 by
Roosternm from
Turbotax ease
Easy to use and make sure all is accounted for. Confident in it.
Date published: 2022-04-14
Rated 5 out of 5 by
Rcardo from
5yrs with Turbo Tax
Great tool when doing tax preperations. Great Support
Date published: 2022-04-14
Rated 5 out of 5 by
Karin and Darren from
Easy and maximum returns
Ayanna was pleasant, educated on her product and helped me resolve my issue in minutes.
Date published: 2022-04-14
Rated 5 out of 5 by
SVSmith from
Love it
TurboTax provides good information and it's easy to follow.
Date published: 2022-04-14
Rated 4 out of 5 by
EH91 from
Easy and FREE
Easy and free!!!!! Recommended by my credit union.
Date published: 2022-04-14
Rated 5 out of 5 by
Mall98 from
Great job with this app
Nice simple easy did it in no time with not much help at all
Date published: 2022-04-14
Rated 5 out of 5 by
BDRichter from
TurboTax
Turbo Tax is super user friendly! Recommend to all!
Date published: 2022-04-14
Rated 3 out of 5 by
wanliu from
Errors occur frequently
Errors occur frequently, click find solution have no answer, in particular, the tax bills of the two states have always been wrong for full or half year residents.
All TurboTax® Offerings Reviews - Page 1549
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Turbo553311 from
TurboTax is mediocre and has ridiculous addon fees
I spent hours trying to figure out why I couldn't enter my childcare expenses correctly just to find out that there was a bug in the program. I called the help number, and the person helping me had not idea how to help. I finally found someone online with the same problem. The whole purpose of buying this software was to save time. I also don't like that TurboTax charges addon fees for state file, plus a $40 charge to use your refund to pay for the state e-file. That is absurd. I can't wait until a better program comes along. I will be shopping around.
Date published: 2022-04-14
Rated 4 out of 5 by
ckincler from
Turbo Tax 1992-current Used
I have not had issues in prior years, but this year seems a bit sloppy. CD used to load program, error, then would not open. Uninstalled, then redid and seems ok so far. When I entered Credit Card info for filing all went through and took me back to screen and I had to hit credit card again and then it took me to the correct place to file. Seemed very wacky. Not sure what the next file will do. Always felt 200% clean program, but doubting this year.
Date published: 2022-04-14
Rated 4 out of 5 by
Roosternm from
Turbotax ease
Easy to use and make sure all is accounted for. Confident in it.
Date published: 2022-04-14
Rated 5 out of 5 by
Rcardo from
5yrs with Turbo Tax
Great tool when doing tax preperations. Great Support
Date published: 2022-04-14
Rated 5 out of 5 by
Karin and Darren from
Easy and maximum returns
Ayanna was pleasant, educated on her product and helped me resolve my issue in minutes.
Date published: 2022-04-14
Rated 5 out of 5 by
SVSmith from
Love it
TurboTax provides good information and it's easy to follow.
Date published: 2022-04-14
Rated 4 out of 5 by
EH91 from
Easy and FREE
Easy and free!!!!! Recommended by my credit union.
Date published: 2022-04-14
Rated 5 out of 5 by
Mall98 from
Great job with this app
Nice simple easy did it in no time with not much help at all
Date published: 2022-04-14
Rated 5 out of 5 by
BDRichter from
TurboTax
Turbo Tax is super user friendly! Recommend to all!
Date published: 2022-04-14
Rated 3 out of 5 by
wanliu from
Errors occur frequently
Errors occur frequently, click find solution have no answer, in particular, the tax bills of the two states have always been wrong for full or half year residents.
All TurboTax® Offerings Reviews - Page 1549
Date published: 2022-04-14