TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it TurboTax provides good information and it's easy to follow.
Date published: 2022-04-14
Rated 4 out of 5 by from Easy and FREE Easy and free!!!!! Recommended by my credit union.
Date published: 2022-04-14
Rated 5 out of 5 by from Great job with this app Nice simple easy did it in no time with not much help at all
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Turbo Tax is super user friendly! Recommend to all!
Date published: 2022-04-14
Rated 3 out of 5 by from Errors occur frequently Errors occur frequently, click find solution have no answer, in particular, the tax bills of the two states have always been wrong for full or half year residents.
Date published: 2022-04-14
Rated 1 out of 5 by from Terrible experience with Turbotax. Could not e-file Idaho tax return. Program would not take me to credit card payment page. I spend nearly 5 hours with different agents, mostly waiting and listening to awful music, trying to figure out why I the credit card page wouldn't display. So I made a phone purchase for $25 on my card and STILL I could not e-file my Idaho state return. What is wrong with Intuit? Several agents later, 5 hours wasted, and now I'm faced with trying to print the return for mailing. This was a disgusting, frustrating experience.
Date published: 2022-04-14
Rated 4 out of 5 by from Excellent Software BUT.................. Very happy with the product and have used for years. My only issue is that the price that is noted as you begin your return and the final price are not the same. This is very misleading and bit disappointing. In our case the delta was nearly double the initial quoted price for the Premier Live product. It was note clear how to select anything other than this product. Ultimately I paid for the Live service that I did not use. Feeling a little burned and leaves a sour taste in my mouth. I might find another program for next year.
Date published: 2022-04-14
Rated 1 out of 5 by from Still has a 3000 transactions limit in 2021 TurboTax still cannot import more than 3000 transactions, which makes it a poor choice for traders
Date published: 2022-04-14
Rated 5 out of 5 by from Very easy to use Super fast and easy and chat available to help. I was worried it would be more difficult.
Date published: 2022-04-14
Rated 4 out of 5 by from Taxes are no fun, but Turbo Tax Helps Taxes are stressful, but the ease of navigation and little tips and encouragement along the way made it bearable. 'And saved me money
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1544
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it TurboTax provides good information and it's easy to follow.
Date published: 2022-04-14
Rated 4 out of 5 by from Easy and FREE Easy and free!!!!! Recommended by my credit union.
Date published: 2022-04-14
Rated 5 out of 5 by from Great job with this app Nice simple easy did it in no time with not much help at all
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Turbo Tax is super user friendly! Recommend to all!
Date published: 2022-04-14
Rated 3 out of 5 by from Errors occur frequently Errors occur frequently, click find solution have no answer, in particular, the tax bills of the two states have always been wrong for full or half year residents.
Date published: 2022-04-14
Rated 1 out of 5 by from Terrible experience with Turbotax. Could not e-file Idaho tax return. Program would not take me to credit card payment page. I spend nearly 5 hours with different agents, mostly waiting and listening to awful music, trying to figure out why I the credit card page wouldn't display. So I made a phone purchase for $25 on my card and STILL I could not e-file my Idaho state return. What is wrong with Intuit? Several agents later, 5 hours wasted, and now I'm faced with trying to print the return for mailing. This was a disgusting, frustrating experience.
Date published: 2022-04-14
Rated 4 out of 5 by from Excellent Software BUT.................. Very happy with the product and have used for years. My only issue is that the price that is noted as you begin your return and the final price are not the same. This is very misleading and bit disappointing. In our case the delta was nearly double the initial quoted price for the Premier Live product. It was note clear how to select anything other than this product. Ultimately I paid for the Live service that I did not use. Feeling a little burned and leaves a sour taste in my mouth. I might find another program for next year.
Date published: 2022-04-14
Rated 1 out of 5 by from Still has a 3000 transactions limit in 2021 TurboTax still cannot import more than 3000 transactions, which makes it a poor choice for traders
Date published: 2022-04-14
Rated 5 out of 5 by from Very easy to use Super fast and easy and chat available to help. I was worried it would be more difficult.
Date published: 2022-04-14
Rated 4 out of 5 by from Taxes are no fun, but Turbo Tax Helps Taxes are stressful, but the ease of navigation and little tips and encouragement along the way made it bearable. 'And saved me money
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1544