TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from SO EASY Very easy to follow. Quick and efficient, Excellent service.
Date published: 2021-06-10
Rated 3 out of 5 by from The tax program is OK Why do you print es payment forms for personal records etc etc - waste of paper and not needed. Installation of the program was unbelievably hard - I like many others had to hire a computer person to install it for me. Unless there is an improvement I and many others will not be purchasing TurboTax again. That is the whole point of the program to be easy to install and use for novice computer users. Get back to basics and remember there are many many people who still do not use computers very much. Be smart and go back to the easy installation process!!!!!
Date published: 2021-06-10
Rated 5 out of 5 by from Handles everything you throw at it Overall user friendly and stable needed live help and the rep helped figure out the issue which was a software glitch
Date published: 2021-06-10
Rated 5 out of 5 by from Turbo Tax Awesome but would be nice if you explain everything on layman's term
Date published: 2021-06-10
Rated 4 out of 5 by from i like Turbo TAX its handy i've used Turbo TAX for the last 20 years and my husband does too.
Date published: 2021-06-10
Rated 2 out of 5 by from Turbo did not auto populate from last year :^( I've been using Turbo for 22 years. this is the first time it did not recognize me and fill in last year's information. Turbo is normally a few hours start to finish. This year it took 2 days to retrieve all the info Turbo USED to keep for me.
Date published: 2021-06-10
Rated 3 out of 5 by from Not so great if you have details Some of the details and extra forms required are either not included in the program (Form 587 for example) or there is not much explanation on what to do (Form 1066 for example). Also didn't have my full previous tax year's info even though I used TT online then.
Date published: 2021-06-10
Rated 5 out of 5 by from TurboTax is THE BEST Even though I had 3 CPAs, they were all well versed and up to date on the tax codes.
Date published: 2021-06-10
Rated 5 out of 5 by from Great! It was my first experience with Turbo Tax and I loved it!
Date published: 2021-06-10
Rated 5 out of 5 by from Does everything needed to file taxes correctly Great program, have been using it for over 5 years
Date published: 2021-06-10
All TurboTax® Offerings Reviews - Page 155
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SO EASY Very easy to follow. Quick and efficient, Excellent service.
Date published: 2021-06-10
Rated 3 out of 5 by from The tax program is OK Why do you print es payment forms for personal records etc etc - waste of paper and not needed. Installation of the program was unbelievably hard - I like many others had to hire a computer person to install it for me. Unless there is an improvement I and many others will not be purchasing TurboTax again. That is the whole point of the program to be easy to install and use for novice computer users. Get back to basics and remember there are many many people who still do not use computers very much. Be smart and go back to the easy installation process!!!!!
Date published: 2021-06-10
Rated 5 out of 5 by from Handles everything you throw at it Overall user friendly and stable needed live help and the rep helped figure out the issue which was a software glitch
Date published: 2021-06-10
Rated 5 out of 5 by from Turbo Tax Awesome but would be nice if you explain everything on layman's term
Date published: 2021-06-10
Rated 4 out of 5 by from i like Turbo TAX its handy i've used Turbo TAX for the last 20 years and my husband does too.
Date published: 2021-06-10
Rated 2 out of 5 by from Turbo did not auto populate from last year :^( I've been using Turbo for 22 years. this is the first time it did not recognize me and fill in last year's information. Turbo is normally a few hours start to finish. This year it took 2 days to retrieve all the info Turbo USED to keep for me.
Date published: 2021-06-10
Rated 3 out of 5 by from Not so great if you have details Some of the details and extra forms required are either not included in the program (Form 587 for example) or there is not much explanation on what to do (Form 1066 for example). Also didn't have my full previous tax year's info even though I used TT online then.
Date published: 2021-06-10
Rated 5 out of 5 by from TurboTax is THE BEST Even though I had 3 CPAs, they were all well versed and up to date on the tax codes.
Date published: 2021-06-10
Rated 5 out of 5 by from Great! It was my first experience with Turbo Tax and I loved it!
Date published: 2021-06-10
Rated 5 out of 5 by from Does everything needed to file taxes correctly Great program, have been using it for over 5 years
Date published: 2021-06-10
All TurboTax® Offerings Reviews - Page 155