TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from It was draining It was draining keying in all the information but once I finished, I was good.
Date published: 2022-04-15
Rated 4 out of 5 by from Almost A+! I stopped using Turbo Tax several years ago because it was complicated and slow. I came back this year because Robinhood 1099's can be downloaded, which saves a LOT of time for me. The site has definitely been improved. Return went smoothly and included everything I needed. The only reason I can't give 5 stars is that I got jammed up and couldn't finish and file, but being the last weekend of tax season, I can't fault them for that. I asked for a phone call and received one promptly. Great job Turbo Tax. I'll be back next year!
Date published: 2022-04-15
Rated 2 out of 5 by from disappointed I was sorely disappointed in the now 'live' version to get help or to have a tax agent answer two questions. I bought the download/cd software, and, in the past, I could call to get clarity about my small business. I was maybe going to transfer the download to the live version but got absolutely no where or no real help from a live person to get me the more expensive (ugh) version to get assistance. I was even hung up on when I asked to speak to someone who could help me get that version! I've never been disappointed until now. : (((( Sadly from a previously very satisfied customer until now, Christine
Date published: 2022-04-15
Rated 5 out of 5 by from Makes it easy, thank you makes it easy to understand and review all forms. easy to follow step by step program.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to Use Whenever I ran into a problem, The 'Learn' really helped me out a lot.
Date published: 2022-04-15
Rated 5 out of 5 by from Good Product I've used for years, but this year was a little stumped by the three 1095A forms I dealt with on my divorced son's return. Better instructions when several adult children were on that form, but no way to allocate each individually. I finally just guessed!
Date published: 2022-04-15
Rated 5 out of 5 by from GREAT It was fast and simple to complete. The format was easy to read and understand.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is the Future With TurboTax, returns do not have to be hard. I love the direction of the company and the partnerships. They are lightyears ahead of any competitor in regards to the shifting towards digitization. Entering my crypto/stocks was a breeze due to the partnerships! I will never turn to any other software!
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome possum Fast and easy way to get your taxes done y’all. Love it
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Alway used them and they are great, I would recommend to use them
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1540
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It was draining It was draining keying in all the information but once I finished, I was good.
Date published: 2022-04-15
Rated 4 out of 5 by from Almost A+! I stopped using Turbo Tax several years ago because it was complicated and slow. I came back this year because Robinhood 1099's can be downloaded, which saves a LOT of time for me. The site has definitely been improved. Return went smoothly and included everything I needed. The only reason I can't give 5 stars is that I got jammed up and couldn't finish and file, but being the last weekend of tax season, I can't fault them for that. I asked for a phone call and received one promptly. Great job Turbo Tax. I'll be back next year!
Date published: 2022-04-15
Rated 2 out of 5 by from disappointed I was sorely disappointed in the now 'live' version to get help or to have a tax agent answer two questions. I bought the download/cd software, and, in the past, I could call to get clarity about my small business. I was maybe going to transfer the download to the live version but got absolutely no where or no real help from a live person to get me the more expensive (ugh) version to get assistance. I was even hung up on when I asked to speak to someone who could help me get that version! I've never been disappointed until now. : (((( Sadly from a previously very satisfied customer until now, Christine
Date published: 2022-04-15
Rated 5 out of 5 by from Makes it easy, thank you makes it easy to understand and review all forms. easy to follow step by step program.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to Use Whenever I ran into a problem, The 'Learn' really helped me out a lot.
Date published: 2022-04-15
Rated 5 out of 5 by from Good Product I've used for years, but this year was a little stumped by the three 1095A forms I dealt with on my divorced son's return. Better instructions when several adult children were on that form, but no way to allocate each individually. I finally just guessed!
Date published: 2022-04-15
Rated 5 out of 5 by from GREAT It was fast and simple to complete. The format was easy to read and understand.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is the Future With TurboTax, returns do not have to be hard. I love the direction of the company and the partnerships. They are lightyears ahead of any competitor in regards to the shifting towards digitization. Entering my crypto/stocks was a breeze due to the partnerships! I will never turn to any other software!
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome possum Fast and easy way to get your taxes done y’all. Love it
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Alway used them and they are great, I would recommend to use them
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1540