TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 2 out of 5 by from Hidden costs! Turbotax calculated and filed our taxes correctly, but did NOT warn us ahead of time that we would be charged $25 for filing our state taxes. Had we known, we wouldn't have bothered using it for state. But no, it waited until we had finished the entire process before saying we owed $25. Be aware of this!
Date published: 2021-05-14
Rated 5 out of 5 by from I have no idea what I'm doing with my taxes And I doubt I ever will. I stopped using a personal account 8 years ago and have been using Turbo Tax ever since. There's never been one problem with... well... this year there was. Looks like there was some nonsense going on in my 2018 return, but I'm almost positive it was the fault of my employer and/or me. I added the expert option... whatever that's called... and had a great 15-min conversation with a young lady named Maria who laid out all my options quickly and in a way I could understand (because I understand very little when it comes to taxes in particular and money managing in general). I know this is a great product because I rarely think about it except for the day or two that I spend working out my return with it continually improving UI experience. Is it the best? Dunno! But if i have no complaints.... what's the difference?
Date published: 2021-05-14
Rated 5 out of 5 by from Simple, Easy and has someone to assist if needed Simplified filing Taxes. Easy to comprehend and they provide a CPA for questions you might have.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to use Turbo Tax is easy to use and goes step by step to help complete all points.
Date published: 2021-05-14
Rated 5 out of 5 by from Made Filing so Fast and Easy Made Taxes so easy. I tried to use Turbo Tax on my own. I spent hours finding and entering information. I hired the CPA who did all the work. I just had to upload stuff and meet with her for a short amount of time online. The next thing I am about to say is a good thing - I ended up owing the same amount. I take this to mean that both I and the CPA did good work and that next time, I won't bother trying to do my taxes on my own. I'll save time and just use this service. I think that the difference in the cost for this service versus the cost of the TurboTax software is worth the 10-20 hours of time that I saved.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax takes the anxiety out of doing your own taxes. I forget how easy it is and always regret not getting my taxes filed sooner.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax was perfect Turbo Tax Online was easy to set up and easy to follow. The prompts made it easy and understandable.
Date published: 2021-05-14
Rated 5 out of 5 by from Lives up to its Turbo speed Super fast, entirely lived up to its name. Will use next year.
Date published: 2021-05-14
Rated 4 out of 5 by from Seems to take more work every year! I've been using Turbotax for years, but it seems to take longer recently.
Date published: 2021-05-14
Rated 5 out of 5 by from Awsome Excelent software. This is the first year I have used it online.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1539
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Hidden costs! Turbotax calculated and filed our taxes correctly, but did NOT warn us ahead of time that we would be charged $25 for filing our state taxes. Had we known, we wouldn't have bothered using it for state. But no, it waited until we had finished the entire process before saying we owed $25. Be aware of this!
Date published: 2021-05-14
Rated 5 out of 5 by from I have no idea what I'm doing with my taxes And I doubt I ever will. I stopped using a personal account 8 years ago and have been using Turbo Tax ever since. There's never been one problem with... well... this year there was. Looks like there was some nonsense going on in my 2018 return, but I'm almost positive it was the fault of my employer and/or me. I added the expert option... whatever that's called... and had a great 15-min conversation with a young lady named Maria who laid out all my options quickly and in a way I could understand (because I understand very little when it comes to taxes in particular and money managing in general). I know this is a great product because I rarely think about it except for the day or two that I spend working out my return with it continually improving UI experience. Is it the best? Dunno! But if i have no complaints.... what's the difference?
Date published: 2021-05-14
Rated 5 out of 5 by from Simple, Easy and has someone to assist if needed Simplified filing Taxes. Easy to comprehend and they provide a CPA for questions you might have.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to use Turbo Tax is easy to use and goes step by step to help complete all points.
Date published: 2021-05-14
Rated 5 out of 5 by from Made Filing so Fast and Easy Made Taxes so easy. I tried to use Turbo Tax on my own. I spent hours finding and entering information. I hired the CPA who did all the work. I just had to upload stuff and meet with her for a short amount of time online. The next thing I am about to say is a good thing - I ended up owing the same amount. I take this to mean that both I and the CPA did good work and that next time, I won't bother trying to do my taxes on my own. I'll save time and just use this service. I think that the difference in the cost for this service versus the cost of the TurboTax software is worth the 10-20 hours of time that I saved.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax takes the anxiety out of doing your own taxes. I forget how easy it is and always regret not getting my taxes filed sooner.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax was perfect Turbo Tax Online was easy to set up and easy to follow. The prompts made it easy and understandable.
Date published: 2021-05-14
Rated 5 out of 5 by from Lives up to its Turbo speed Super fast, entirely lived up to its name. Will use next year.
Date published: 2021-05-14
Rated 4 out of 5 by from Seems to take more work every year! I've been using Turbotax for years, but it seems to take longer recently.
Date published: 2021-05-14
Rated 5 out of 5 by from Awsome Excelent software. This is the first year I have used it online.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1539