TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from No reason for me to owe this much. I will be investigating with a licensed tax preparer to check if anything needs to be ammended. I am a 22 year old single filer with a job in retail and I pay taxes with every paycheck. There is absolutely no reason for me to owe $679 in federal taxes.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax is easy to follow and knowledgeable. No didn't need much help.Have done my taxes before.
Date published: 2022-04-15
Rated 5 out of 5 by from Excellent service I needed extra help, so I elected Turbo Tax prep services. Cherie was super helpful, and answered all my questions.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great every year. Good product, use it for taxes every year now and wouldn't change it.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Service My expert helped me through ever step on a more than usually complicated tax return! I really appreciate the work she put in!
Date published: 2022-04-15
Rated 5 out of 5 by from Great Product This was the first year I had a very hard time with tax filing. Mostly because I had some investment I did not understand how to do. ther wise a fantastic product
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is a relief! Walked me through all questions. Chat Support answered all questions appropriately for my state, and accurately.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Good for Complex Cases Im satisfied with my service. This is my second year.
Date published: 2022-04-15
Rated 5 out of 5 by from it has improved in last couple of years easier to use and understand the IRS regulations..
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo Tax for 2021 needs some revision The HELP section is not helpful. There is to much incomplete information. User help is not helpful. It would be better to have information for each section of the forms that is accurate & reliable. Found better information asking Siri. My advise is to NOT update software while using. It updated with forms that were not applicable to my situation. Then it was hard to continue without them. On first e-file page include that refund routing information will be required in following screens. Direct people to Print Center.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1538
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from No reason for me to owe this much. I will be investigating with a licensed tax preparer to check if anything needs to be ammended. I am a 22 year old single filer with a job in retail and I pay taxes with every paycheck. There is absolutely no reason for me to owe $679 in federal taxes.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax is easy to follow and knowledgeable. No didn't need much help.Have done my taxes before.
Date published: 2022-04-15
Rated 5 out of 5 by from Excellent service I needed extra help, so I elected Turbo Tax prep services. Cherie was super helpful, and answered all my questions.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great every year. Good product, use it for taxes every year now and wouldn't change it.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Service My expert helped me through ever step on a more than usually complicated tax return! I really appreciate the work she put in!
Date published: 2022-04-15
Rated 5 out of 5 by from Great Product This was the first year I had a very hard time with tax filing. Mostly because I had some investment I did not understand how to do. ther wise a fantastic product
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is a relief! Walked me through all questions. Chat Support answered all questions appropriately for my state, and accurately.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Good for Complex Cases Im satisfied with my service. This is my second year.
Date published: 2022-04-15
Rated 5 out of 5 by from it has improved in last couple of years easier to use and understand the IRS regulations..
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo Tax for 2021 needs some revision The HELP section is not helpful. There is to much incomplete information. User help is not helpful. It would be better to have information for each section of the forms that is accurate & reliable. Found better information asking Siri. My advise is to NOT update software while using. It updated with forms that were not applicable to my situation. Then it was hard to continue without them. On first e-file page include that refund routing information will be required in following screens. Direct people to Print Center.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1538