TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Fairly easy to file with the exception of crypto Just about everything is explained very well and easy to enter all my information with the exception of my crypto gains and losses. This is why I am giving it a rating of 2 stars because if I filed online, I could have easily imported CSV files but they do not import on the downloaded version! It is extremely frustrating because the only files the downloaded version excepts are TXF files. Waisted a lot of time searching how to convert CSV to TXF. Please, please, please make this consistent between online and downloaded applications.
Date published: 2023-02-10
Rated 5 out of 5 by from Great job Good thanks for helping me I really appreciate it 🥰
Date published: 2023-02-10
Rated 5 out of 5 by from Price reasonable and fairly easy Easy to follow along. Just answer questions. Easy review
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax Desktop Download The download is a great way to enter information for your taxes and keep the copy of your returns on your desktop. I love TurboTax and this is my first year using this version, ( Usually online). I got this because I can do all of my kids taxes and my taxes as well. IT allows up to 5 returns and only 1 state though. Good thing Texas doesn't require a filing. Thank you TurboTax, this product is amazing!
Date published: 2023-02-10
Rated 5 out of 5 by from Great job! Turbo tax was great this year. Got everything done in one shot. Easy and Fast
Date published: 2023-02-10
Rated 5 out of 5 by from Thanks Fast and easy for first timer! Thank you Turbo Tax
Date published: 2023-02-10
Rated 5 out of 5 by from Excellent Excellent. My agent was very helpful, and the site was very user friendly.
Date published: 2023-02-10
Rated 5 out of 5 by from Thanks Turbo Tax Being able to talk to a CPA was 100% worth it! Thank you!
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is simple I like using turbotax as I don't feel pressured into pressured into reviewing things quickly and am able to go over things at my own pace. I also like the popup where you can ask questions and they pull up answers for you, that's super helpful!
Date published: 2023-02-10
Rated 2 out of 5 by from Process was easy but time consuming fee glitch The process of the tax information process was easy, but I tried to add on the Will service and the fee would not calculate properly. I chatted with two people who were unable to resolve my issue and waisted about an hour. I decided to remove the added service and will look else where for help.
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 15352
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Fairly easy to file with the exception of crypto Just about everything is explained very well and easy to enter all my information with the exception of my crypto gains and losses. This is why I am giving it a rating of 2 stars because if I filed online, I could have easily imported CSV files but they do not import on the downloaded version! It is extremely frustrating because the only files the downloaded version excepts are TXF files. Waisted a lot of time searching how to convert CSV to TXF. Please, please, please make this consistent between online and downloaded applications.
Date published: 2023-02-10
Rated 5 out of 5 by from Great job Good thanks for helping me I really appreciate it 🥰
Date published: 2023-02-10
Rated 5 out of 5 by from Price reasonable and fairly easy Easy to follow along. Just answer questions. Easy review
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax Desktop Download The download is a great way to enter information for your taxes and keep the copy of your returns on your desktop. I love TurboTax and this is my first year using this version, ( Usually online). I got this because I can do all of my kids taxes and my taxes as well. IT allows up to 5 returns and only 1 state though. Good thing Texas doesn't require a filing. Thank you TurboTax, this product is amazing!
Date published: 2023-02-10
Rated 5 out of 5 by from Great job! Turbo tax was great this year. Got everything done in one shot. Easy and Fast
Date published: 2023-02-10
Rated 5 out of 5 by from Thanks Fast and easy for first timer! Thank you Turbo Tax
Date published: 2023-02-10
Rated 5 out of 5 by from Excellent Excellent. My agent was very helpful, and the site was very user friendly.
Date published: 2023-02-10
Rated 5 out of 5 by from Thanks Turbo Tax Being able to talk to a CPA was 100% worth it! Thank you!
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is simple I like using turbotax as I don't feel pressured into pressured into reviewing things quickly and am able to go over things at my own pace. I also like the popup where you can ask questions and they pull up answers for you, that's super helpful!
Date published: 2023-02-10
Rated 2 out of 5 by from Process was easy but time consuming fee glitch The process of the tax information process was easy, but I tried to add on the Will service and the fee would not calculate properly. I chatted with two people who were unable to resolve my issue and waisted about an hour. I decided to remove the added service and will look else where for help.
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 15352