TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Easy to Use I've used another app for years but wanted to give Turbo Tax a try since it works with my Quick Books Self Employed App. Love that part. Basic data entry was easy to use. A little more challenging for more complicated reporting but I feel it will be much easier next year. A little disappointed with the Live Expert feature. I chatted with two reps and neither was able to address my question well.
Date published: 2022-02-22
Rated 5 out of 5 by from Literally the best Loved working with live person to chat she was awesome in such a great help.
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome So easy to use and free or reasonable. Thank you Turbo Tax
Date published: 2022-02-22
Rated 5 out of 5 by from Easy As Ever I have filed with Turbo Tax for the most part of the last 10 years. I have gone from being single to being married, owning a home, and making tax credit worthy enhancements to our home. Turbo Tax has always made this process easy and given me confidence in the refund that I receive.
Date published: 2022-02-22
Rated 3 out of 5 by from Took a lot longer than prior years Had trouble with the new format. Took longer than prior years
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax is great. I been with Turbotax for 6 years now and I don't have any problem.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbotax is the absolute best way to file! Turbotax breaks down everything so its easy to understand and quick to fill in your information. They have an explanation option of the different sections when you get to them, and there is always a live help option available if you need the extra help! No matter what time it is! The fees are super reasonable and well worth it with the protection you receive, even after you're done filing your taxes!
Date published: 2022-02-22
Rated 4 out of 5 by from Turbo tax is good Last year I filed with turbo tax but never received my tax return due to an identity problem that was never fully resolved. As of today I still have not gotten either of my 2021 taxes (federal or state). I have done all required paperwork and have also tried to call the IRS, but have not had any success. This is why I am not giving turbotax a better review.
Date published: 2022-02-22
Rated 4 out of 5 by from TurboTax keeps improving year after year... Its not perfect yet (what is?), but each year I notice another small improvement that makes it just a little easier to navigate the whole tax filing process.
Date published: 2022-02-22
Rated 4 out of 5 by from Great service! I've used Turbo Tax for more than 10 years and even though the price keeps going up, I like the service, it's easy and self explanatory.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 15351
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to Use I've used another app for years but wanted to give Turbo Tax a try since it works with my Quick Books Self Employed App. Love that part. Basic data entry was easy to use. A little more challenging for more complicated reporting but I feel it will be much easier next year. A little disappointed with the Live Expert feature. I chatted with two reps and neither was able to address my question well.
Date published: 2022-02-22
Rated 5 out of 5 by from Literally the best Loved working with live person to chat she was awesome in such a great help.
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome So easy to use and free or reasonable. Thank you Turbo Tax
Date published: 2022-02-22
Rated 5 out of 5 by from Easy As Ever I have filed with Turbo Tax for the most part of the last 10 years. I have gone from being single to being married, owning a home, and making tax credit worthy enhancements to our home. Turbo Tax has always made this process easy and given me confidence in the refund that I receive.
Date published: 2022-02-22
Rated 3 out of 5 by from Took a lot longer than prior years Had trouble with the new format. Took longer than prior years
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax is great. I been with Turbotax for 6 years now and I don't have any problem.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbotax is the absolute best way to file! Turbotax breaks down everything so its easy to understand and quick to fill in your information. They have an explanation option of the different sections when you get to them, and there is always a live help option available if you need the extra help! No matter what time it is! The fees are super reasonable and well worth it with the protection you receive, even after you're done filing your taxes!
Date published: 2022-02-22
Rated 4 out of 5 by from Turbo tax is good Last year I filed with turbo tax but never received my tax return due to an identity problem that was never fully resolved. As of today I still have not gotten either of my 2021 taxes (federal or state). I have done all required paperwork and have also tried to call the IRS, but have not had any success. This is why I am not giving turbotax a better review.
Date published: 2022-02-22
Rated 4 out of 5 by from TurboTax keeps improving year after year... Its not perfect yet (what is?), but each year I notice another small improvement that makes it just a little easier to navigate the whole tax filing process.
Date published: 2022-02-22
Rated 4 out of 5 by from Great service! I've used Turbo Tax for more than 10 years and even though the price keeps going up, I like the service, it's easy and self explanatory.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 15351