TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Lalapalooza23 from
TurboTax is great
I had a great time filing my taxes this year because of TurboTax and have great confidence that I can do it in years to come
Date published: 2023-02-09
Rated 5 out of 5 by
Alybug from
Easy and reliable
was very easy and reliable, as a busy mom this makes it quick and easy on me!
Date published: 2023-02-09
Rated 1 out of 5 by
JBSXXX from
Don't trust the price
Cost went from FREE when I started to over 100 dollars. For standard deductions and nothing special. Just 2 W2's for my wife an I.
Date published: 2023-02-09
Rated 5 out of 5 by
dbolz from
turbotax is the best affordable option
easiest return ever no hidden costs and very effecient.
Date published: 2023-02-09
Rated 3 out of 5 by
c321 from
You have to pay to upload documents
I wasn't happy that I had to pay to upload documents. Probably go somewhere else next year.
Date published: 2023-02-09
Rated 5 out of 5 by
mayzo12 from
fast and easy
its fast and easy to do, very simple to use didnt think it would be that easy
Date published: 2023-02-09
Rated 5 out of 5 by
XavionM from
Awesome and Fast
It was easy for my first time because I have never done taxes before. First job!
Date published: 2023-02-09
Rated 5 out of 5 by
jimbo5919 from
Great service
I enjoyed the expierence and was very pleased with my return
Date published: 2023-02-09
Rated 5 out of 5 by
Thnchad1977 from
Awsome
Very easy thank u very much for all ur help thank u.
Date published: 2023-02-09
Rated 3 out of 5 by
Avoid the gimmicks from
Tax prep great; extras worthless and/or annoying
No issues with actually filing -- I've been a customer for years -- but the extras "perks" for extra cost are worthless and/or annoying. Worthless: I paid for the tax advisor upgrade and she was completely unable to help because I didn't get the top tier full tax preparation option (I forget the different specific titles). So a waste of $50 or so. Then the extras -- get your money earlier through some other outside entity -- are shady and annoying. Annoying because you have to advance through all the screens and reject all that stuff to get to the option to simply deposit your refund into bank account. Bank account and sound financial options should be first -- not the shady stuff. It looks like you're trying to lure customers into spending more money. The markups for state filing are ridiculous. Lame. In short, I return to TurboTax because the filing process is great -- but the shady add-ons are super annoying. My tolerance for all the markups and shadiness is wearing thin, however. So to other customers/potential customers, I say be sharp and don't fall for all the pointless upgrades and shady "advances on refund " gimmicks and you'll be good.
All TurboTax® Offerings Reviews - Page 15337
Date published: 2023-02-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lalapalooza23 from
TurboTax is great
I had a great time filing my taxes this year because of TurboTax and have great confidence that I can do it in years to come
Date published: 2023-02-09
Rated 5 out of 5 by
Alybug from
Easy and reliable
was very easy and reliable, as a busy mom this makes it quick and easy on me!
Date published: 2023-02-09
Rated 1 out of 5 by
JBSXXX from
Don't trust the price
Cost went from FREE when I started to over 100 dollars. For standard deductions and nothing special. Just 2 W2's for my wife an I.
Date published: 2023-02-09
Rated 5 out of 5 by
dbolz from
turbotax is the best affordable option
easiest return ever no hidden costs and very effecient.
Date published: 2023-02-09
Rated 3 out of 5 by
c321 from
You have to pay to upload documents
I wasn't happy that I had to pay to upload documents. Probably go somewhere else next year.
Date published: 2023-02-09
Rated 5 out of 5 by
mayzo12 from
fast and easy
its fast and easy to do, very simple to use didnt think it would be that easy
Date published: 2023-02-09
Rated 5 out of 5 by
XavionM from
Awesome and Fast
It was easy for my first time because I have never done taxes before. First job!
Date published: 2023-02-09
Rated 5 out of 5 by
jimbo5919 from
Great service
I enjoyed the expierence and was very pleased with my return
Date published: 2023-02-09
Rated 5 out of 5 by
Thnchad1977 from
Awsome
Very easy thank u very much for all ur help thank u.
Date published: 2023-02-09
Rated 3 out of 5 by
Avoid the gimmicks from
Tax prep great; extras worthless and/or annoying
No issues with actually filing -- I've been a customer for years -- but the extras "perks" for extra cost are worthless and/or annoying. Worthless: I paid for the tax advisor upgrade and she was completely unable to help because I didn't get the top tier full tax preparation option (I forget the different specific titles). So a waste of $50 or so. Then the extras -- get your money earlier through some other outside entity -- are shady and annoying. Annoying because you have to advance through all the screens and reject all that stuff to get to the option to simply deposit your refund into bank account. Bank account and sound financial options should be first -- not the shady stuff. It looks like you're trying to lure customers into spending more money. The markups for state filing are ridiculous. Lame. In short, I return to TurboTax because the filing process is great -- but the shady add-ons are super annoying. My tolerance for all the markups and shadiness is wearing thin, however. So to other customers/potential customers, I say be sharp and don't fall for all the pointless upgrades and shady "advances on refund " gimmicks and you'll be good.
All TurboTax® Offerings Reviews - Page 15337
Date published: 2023-02-09