TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 4 out of 5 by from It was ok I didnt feel like the live chat was much help and it didnt really answer my questions but i feel like it gave me an idea of what i needed to do.
Date published: 2021-02-16
Rated 3 out of 5 by from Need to upgrade software Software is not up to date with current events. Employee was most helpful with resolution with troubleshooting through the problem though!!!
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is easy My experience was great! Everything was easy to navigate. They have instruction to help along the way. They even have helpful information when you don't know what something is or what it mean.
Date published: 2021-02-16
Rated 5 out of 5 by from GREAT EVERYTHING WENT WELL i have no complaints . will use again
Date published: 2021-02-16
Rated 3 out of 5 by from Becoming too dumbed down The current on-line version no longer offers an option (as verified by customer service) to enter items directly on the form when the TurboTax default "completion" of a field is not what should be there. I guess I wait 3 years to see if it matters to the IRS.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is just awesome. I have been using it for 8 years now and I want change it. Easy to understand and the site is user friendly. I'm Turbo Tax for life!
Date published: 2021-02-16
Rated 3 out of 5 by from What Happened? Sure--I still find Turbotax pretty intuitive, but I felt like I was reading through a tax book this time. So wordy--- I get it, it's taxes, but it was NEVER like this.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome!!! I was stuck on it for like a whole hour... Amazing this beautiful sweet lady with PATIENCE stayed with me til she helped me fix this problem I had....
Date published: 2021-02-16
Rated 5 out of 5 by from turbo tax is quick and helpful It was quick and helpful. it is a good way to get your taxes done if you like being able to do it yourself and make sure you are entering everything correctly.
Date published: 2021-02-16
Rated 5 out of 5 by from turbo tar is awesome we love turbotax is easy and great software to work with
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 15330
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It was ok I didnt feel like the live chat was much help and it didnt really answer my questions but i feel like it gave me an idea of what i needed to do.
Date published: 2021-02-16
Rated 3 out of 5 by from Need to upgrade software Software is not up to date with current events. Employee was most helpful with resolution with troubleshooting through the problem though!!!
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is easy My experience was great! Everything was easy to navigate. They have instruction to help along the way. They even have helpful information when you don't know what something is or what it mean.
Date published: 2021-02-16
Rated 5 out of 5 by from GREAT EVERYTHING WENT WELL i have no complaints . will use again
Date published: 2021-02-16
Rated 3 out of 5 by from Becoming too dumbed down The current on-line version no longer offers an option (as verified by customer service) to enter items directly on the form when the TurboTax default "completion" of a field is not what should be there. I guess I wait 3 years to see if it matters to the IRS.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is just awesome. I have been using it for 8 years now and I want change it. Easy to understand and the site is user friendly. I'm Turbo Tax for life!
Date published: 2021-02-16
Rated 3 out of 5 by from What Happened? Sure--I still find Turbotax pretty intuitive, but I felt like I was reading through a tax book this time. So wordy--- I get it, it's taxes, but it was NEVER like this.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome!!! I was stuck on it for like a whole hour... Amazing this beautiful sweet lady with PATIENCE stayed with me til she helped me fix this problem I had....
Date published: 2021-02-16
Rated 5 out of 5 by from turbo tax is quick and helpful It was quick and helpful. it is a good way to get your taxes done if you like being able to do it yourself and make sure you are entering everything correctly.
Date published: 2021-02-16
Rated 5 out of 5 by from turbo tar is awesome we love turbotax is easy and great software to work with
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 15330