TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 2 out of 5 by from turbo tax review There was a time that I used the online live chat that is a part of what I am paying for and it did not help me at all and she was going to get me a supervisor and transfer me and instead dropped the chat. I feel like it was not a real live person like it said because every question I would answer I would get a plain generic robotic answer.. So I kept asking over and over and then I was hung up on instead of transferred. Terrible
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome! Easy as 123, no hassle, simple instructions and advice.
Date published: 2021-02-17
Rated 5 out of 5 by from Did good this year! Turbo Tax did a good job this year and really helped me with anything that I needed and helped me get the tax breaks we didn't know we could use.
Date published: 2021-02-17
Rated 5 out of 5 by from excellent Excellent process and user friendly, would recommend to others
Date published: 2021-02-17
Rated 5 out of 5 by from I'VE USED TURBOTAX FOR YEARS AND LOVE IT!!!! I used the Turbo tax live and Justine was so helpful!!!! I couldn't do it without him!!! literally!!!!
Date published: 2021-02-17
Rated 4 out of 5 by from Is ok They seem to try to help, but sometimes we have issues with the numbers
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax was quick and easy My first time doing TurboTax in years. Previously I was going to a tax preparer. It felt empowering and good to do this myself, and I saved money on the tax preparer. I also feel confident that the information is correct.
Date published: 2021-02-17
Rated 3 out of 5 by from too many hidden fees at the end, rip off! $120.00? and it says Free! $120 later, I don't have a whole lot left!
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax is user friendly my experience with turbo tax was very good. i was guided through each segment and it e was very explanative.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is great It was a good experience and easy to understand I will be using them again
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15324
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from turbo tax review There was a time that I used the online live chat that is a part of what I am paying for and it did not help me at all and she was going to get me a supervisor and transfer me and instead dropped the chat. I feel like it was not a real live person like it said because every question I would answer I would get a plain generic robotic answer.. So I kept asking over and over and then I was hung up on instead of transferred. Terrible
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome! Easy as 123, no hassle, simple instructions and advice.
Date published: 2021-02-17
Rated 5 out of 5 by from Did good this year! Turbo Tax did a good job this year and really helped me with anything that I needed and helped me get the tax breaks we didn't know we could use.
Date published: 2021-02-17
Rated 5 out of 5 by from excellent Excellent process and user friendly, would recommend to others
Date published: 2021-02-17
Rated 5 out of 5 by from I'VE USED TURBOTAX FOR YEARS AND LOVE IT!!!! I used the Turbo tax live and Justine was so helpful!!!! I couldn't do it without him!!! literally!!!!
Date published: 2021-02-17
Rated 4 out of 5 by from Is ok They seem to try to help, but sometimes we have issues with the numbers
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax was quick and easy My first time doing TurboTax in years. Previously I was going to a tax preparer. It felt empowering and good to do this myself, and I saved money on the tax preparer. I also feel confident that the information is correct.
Date published: 2021-02-17
Rated 3 out of 5 by from too many hidden fees at the end, rip off! $120.00? and it says Free! $120 later, I don't have a whole lot left!
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax is user friendly my experience with turbo tax was very good. i was guided through each segment and it e was very explanative.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is great It was a good experience and easy to understand I will be using them again
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15324