TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from VIVA TURBO TAX Turbo Tax makes what I typically think will be a painful process into a stress free, step by step process that eases my nerves!
Date published: 2021-02-17
Rated 5 out of 5 by from Super Easy Very smooth and easy to understand and navigate. Awesome time and money saver!
Date published: 2021-02-17
Rated 5 out of 5 by from AMAZING! TurboTax is the place Togo!!! Recommend my TurboTax live representative she is the ABSOLUTE BEST VERY MUCH OVER BEYOND HELPFUL FIRST TIME GETTING TO KNOW ABOUT TAXES OVERALL I’m a single mother and roll of a father of 2 I’ve been desperately needing this money to get me a car we currently take public assistance and I couldn’t have done this without my amazing TurboTax live representative SHES THE ABSOLUTE BEST AND will forever be coming to TurboTax and refer family and friends once more thank you!
Date published: 2021-02-17
Rated 2 out of 5 by from Hidden costs Adders, adds up. Bought a disk and that did not work.
Date published: 2021-02-17
Rated 2 out of 5 by from turbo tax review There was a time that I used the online live chat that is a part of what I am paying for and it did not help me at all and she was going to get me a supervisor and transfer me and instead dropped the chat. I feel like it was not a real live person like it said because every question I would answer I would get a plain generic robotic answer.. So I kept asking over and over and then I was hung up on instead of transferred. Terrible
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome! Easy as 123, no hassle, simple instructions and advice.
Date published: 2021-02-17
Rated 5 out of 5 by from Did good this year! Turbo Tax did a good job this year and really helped me with anything that I needed and helped me get the tax breaks we didn't know we could use.
Date published: 2021-02-17
Rated 5 out of 5 by from excellent Excellent process and user friendly, would recommend to others
Date published: 2021-02-17
Rated 5 out of 5 by from I'VE USED TURBOTAX FOR YEARS AND LOVE IT!!!! I used the Turbo tax live and Justine was so helpful!!!! I couldn't do it without him!!! literally!!!!
Date published: 2021-02-17
Rated 4 out of 5 by from Is ok They seem to try to help, but sometimes we have issues with the numbers
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15317
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from VIVA TURBO TAX Turbo Tax makes what I typically think will be a painful process into a stress free, step by step process that eases my nerves!
Date published: 2021-02-17
Rated 5 out of 5 by from Super Easy Very smooth and easy to understand and navigate. Awesome time and money saver!
Date published: 2021-02-17
Rated 5 out of 5 by from AMAZING! TurboTax is the place Togo!!! Recommend my TurboTax live representative she is the ABSOLUTE BEST VERY MUCH OVER BEYOND HELPFUL FIRST TIME GETTING TO KNOW ABOUT TAXES OVERALL I’m a single mother and roll of a father of 2 I’ve been desperately needing this money to get me a car we currently take public assistance and I couldn’t have done this without my amazing TurboTax live representative SHES THE ABSOLUTE BEST AND will forever be coming to TurboTax and refer family and friends once more thank you!
Date published: 2021-02-17
Rated 2 out of 5 by from Hidden costs Adders, adds up. Bought a disk and that did not work.
Date published: 2021-02-17
Rated 2 out of 5 by from turbo tax review There was a time that I used the online live chat that is a part of what I am paying for and it did not help me at all and she was going to get me a supervisor and transfer me and instead dropped the chat. I feel like it was not a real live person like it said because every question I would answer I would get a plain generic robotic answer.. So I kept asking over and over and then I was hung up on instead of transferred. Terrible
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome! Easy as 123, no hassle, simple instructions and advice.
Date published: 2021-02-17
Rated 5 out of 5 by from Did good this year! Turbo Tax did a good job this year and really helped me with anything that I needed and helped me get the tax breaks we didn't know we could use.
Date published: 2021-02-17
Rated 5 out of 5 by from excellent Excellent process and user friendly, would recommend to others
Date published: 2021-02-17
Rated 5 out of 5 by from I'VE USED TURBOTAX FOR YEARS AND LOVE IT!!!! I used the Turbo tax live and Justine was so helpful!!!! I couldn't do it without him!!! literally!!!!
Date published: 2021-02-17
Rated 4 out of 5 by from Is ok They seem to try to help, but sometimes we have issues with the numbers
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15317